Acre Properties Reviews 407

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I had such a positive experience with Sharon at Acre Properties. From the very beginning, she was incredibly kind, attentive, and genuinely invested in making everything as smooth as possible for... See more

Rated 5 out of 5 stars

I cannot speak highly enough of Ben Okoh. He has been nothing short of professional during my tenancy with Acre Properties and has always been willing to go above and beyond to help or assist with any... See more

Rated 5 out of 5 stars

Overall, I'm very pleased with the service provided by Acre Properties. Ben was very nice and gave up his Sunday morning to show me multiple properties, all modern clean and spacious. Natalia was very... See more

Company replied

Rated 5 out of 5 stars

Professional Acre team, prompt response should you have any issues. Clean, pleasant, very well looked after property. Saw the flat and agreed of the moving in day straight away however you get 4 weeks... See more

Company details

  1. Real Estate Rental Agency

Information provided by various external sources

We are a private landlord’s office in Chiswick, specialising in whole properties and professional flatshares across west London. Everything we do comes from years of experience and understanding our market as well as a passion for all things property. Our history in the lettings market means we offer a professional and hassle-free service whilst our knowledge of the local area means we can recommend accommodation that is tailored to your requirements.


Contact info

4.9

Excellent

TrustScore 5 out of 5

407 reviews

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Rated 5 out of 5 stars

Amazing service all the way through!

Acre properties are an amazing team to rent from. All the staff are extremely helpful and professional, i highly advise using them!

19 March 2019
Unprompted review
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Reply from Acre Properties

Hi Reiss,

Thank you for recommending Acre Properties.

From all at Acre Properties

Rated 5 out of 5 stars

I have done many jobs for acre and I…

I have done many jobs for acre and I can say they always listen to the contractor and don’t cut corners to save money. The team that looks after the properties always act quickly and insist on feed back to keep the tenants in the loop. If your looking for a place in west London definitely give them a try.

16 March 2019
Unprompted review
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Reply from Acre Properties

Hi Kyle,

Thank you for your review. You have been a great contractor and we look forward to future projects with you.

From all at Acre Properties

Rated 5 out of 5 stars

I live at property for 9 years

I live at property for 9 years. I am very happy with Acre. Chris will always help me. Thank you.

14 March 2019
Unprompted review
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Reply from Acre Properties

Hi Saadat,

Thank you for your review.

It has been great having you as one of our tenants, we look forward to many more years.

From all at Acre Properties

Rated 5 out of 5 stars

Super service all round

I can't recommend Acre Properties enough. All the staff have been professional, personal and nothing is too much trouble. The whole process for us renting has been easy thanks to them. Super team!!

14 March 2019
Unprompted review
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Reply from Acre Properties

Hi Philippa,

Thank you for your review. We are pleased to hear you feel we have made your experience personal and positive.

From all at Acre Properties

Rated 5 out of 5 stars

Acre Properties is excellent in…

Acre Properties is excellent in managing the property.
From the quick and easy process of renting the room to always be available to solve nay problems in the flat.
Recently the fire alarm kept beeping throughout the night, and a person was sent to fix it the same day.

14 March 2019
Unprompted review
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Reply from Acre Properties

Hi Artur,

Thank you for your review, we always try to solve issues as soon as possible.

We are happy to hear you have had a great experience so far.

From all at Acre Properties

Rated 5 out of 5 stars

Happy and Helpful staff

The staff at Acre properties are excellent, they are happy and helpful and always ready to help us out where they can. I would certainly recommend their services on to others.

14 March 2019
Unprompted review
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Reply from Acre Properties

Hi Heather,

Thank you for your review, it's always nice to hear that Acre Properties is doing a great job.

From all at Acre Properties

Rated 5 out of 5 stars

Excellent

I have been living in an Acre properties flat for 4 years. They are very attentive and quick in solving any problem.
The website is very useful especially the tool to request an repair needed at the flat.

13 March 2019
Unprompted review
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Reply from Acre Properties

Hi Andrea,

Thank you for your review.

We always strive to provide a quick and efficient service.

We are looking forward to having you as a tenant for many more years.

From all at Acre Properties

Rated 5 out of 5 stars

I’ve always met very friendly and nice…

I’ve always met very friendly and nice people working at Acre Properties. They keep me updated about any change and news about the flat and the building in general. Also, if there is any problem they’re very keen to help and quickly fix any issue. The website works very well and I’m happy about the service they provided during the four years I’ve been living in one of their flats.

13 March 2019
Unprompted review
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Reply from Acre Properties

Hi Ylenia,

Thank you for your review.

We are pleased to hear you have experience a great service during your time at the flat.

Thank you for being a good tenant.

From all at Acre Properties

Rated 5 out of 5 stars

Five star service!

Professional, friendly, flexible and trustworthy. I would highly recommend Acre Properties services! It's been a pleasure dealing with them to date!

13 March 2019
Unprompted review
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Reply from Acre Properties

Hi Carl,

Thank you for recommending Acre Properties, it's great to hear you think highly of us.

From all at Acre Properties

Rated 5 out of 5 stars

Rented with Acre for over a year

Rented with Acre for over a year.
Well maintained properties in good locations.
Really easy to comunicate with the office and if we had problems Acre sorted within 24 hours.
Finally, my property included All bills. The rent is affordable and realistic... they don't take you for a ride like some estate agents.

11 March 2019
Unprompted review
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Reply from Acre Properties

Hi Owen,

Thank you for your review.

We aim to provide good quality and affordable properties for everyone, we are glad you had a chance to experience living in one of our properties.

From all at Acre Properties

Rated 5 out of 5 stars

Very professional service from all the…

Very professional service from all the staff.
I have been a tenant for 9 years.
My flat is perfect and I am comfortable and live in a quiet and secure area which is important to my health. Mr Chris is a gentleman and he is perfect in every way.

6 March 2019
Unprompted review
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Reply from Acre Properties

Hi Bedreldin,

Thank you for your review.

You have been a great tenant of ours and we are pleased you are happy with our services.

From all at Acre Properties

Rated 5 out of 5 stars

HAPPY HAPPY

My dealings with all of the Staff at Acre has been very effortless , mainly because they are very helpfull nothing seems to be too much trouble , they seems to be professional and extremely knowledgeable in my experience with them . They really make you feel comfortable and in no way as if anything is too much trouble. Very pleased with their friendly service and happy attitude it’s refreshing I would certainly recommend to anybody without hesitation

5 March 2019
Unprompted review
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Reply from Acre Properties

Hi Roger,

Thank you for your review and recommendation.
The team are constantly working hard to provide an excellent service.

From all at Acre Properties

Rated 5 out of 5 stars

I have a great expierience with Acre…

I have a great expierience with Acre Properties. This is 2nd time I use Acre(2nd really nice flat)and I couldn't be happier with the service. The staff is great. They are always very helpful big thanks especially for Chris who is always helping us for the last 7 years. Any repairs/problems always fix extremely quick. I would highly recommend Acre Properties. Thank you again for all your help and assistance.

26 February 2019
Unprompted review
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Reply from Acre Properties

Hi Agnieszka,

We are pleased to have you as one of our long term tenants and it is fantastic to hear you are receiving a great service.

Thank you for being a great tenant.

From all at Acre Properties

Rated 5 out of 5 stars

Great experience renting

I had a great overall experience with Acre Properties. Moving in was quick and easy, and my flat was excellent value for money. Communication with the management was efficient and any reported issues were tended to quickly. Given the opportunity, I would choose to rent with Acre Properties again in the future.

25 February 2019
Unprompted review
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Reply from Acre Properties

Dear Alex,

Thank you, I'm pleased you have had a great experience with us so far.

We hope you enjoy many more years with us.

From all at Acre Properties

Rated 5 out of 5 stars

This is the first time I've used Acre…

This is the first time I've used Acre Properties and i couldn't be happier with the service. The staff have all been super helpful and really transparent across all our emails and meetings.

They have been quick to reply to any of my questions and I've always felt really confident in them and i can definitely say it's a company of integrity.

Even when i went into the office, they had a really professional & family like environment. They made me feel really welcomed - especially Anuj and Natalia.

I would recommend this agency as a trusted company hands down!

19 February 2019
Unprompted review
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Reply from Acre Properties

Hello Rachael,

Thank you for your great review.

We know it's hard enough renting in London, so we try to make it as hassle free a process from viewing all the way through to living in the property.

We hope you continue to enjoy your home.

Warm regards


from all the Team at Acre Properties

Rated 5 out of 5 stars

My dealings with Acre Properties has…

My dealings with Acre Properties has been as a third party on behalf of a family member. The staff there have been amazing, especially Chris, and the assistance provided by them has been faultless. Communication has been excellent and I would recommend Acre to anyone looking for a property or for an existing tenant who needs advice or guidance as these are definately the guys to speak to. Thank you again for all your help and assistance.

15 February 2019
Unprompted review
Acre Properties logo

Reply from Acre Properties

Hi Ron,

I'm pleased you have received excellent service from us.

We look forward to having your family member as a tenant for many more years.

From all at Acre Properties

Rated 5 out of 5 stars

Excellent service with very…

Excellent service with very accommodating and very helpful to the tenant like me..

13 February 2019
Unprompted review
Acre Properties logo

Reply from Acre Properties

Hi Maximo,

Thank you for your review.

We look forward to having you as a long term tenant.

From all at Acre Properties

Rated 5 out of 5 stars

11 YEARS GREAT TENANCY!

11 YEARS GREAT TENANCY!

I have been a tenant of Alastair's for 11 years now and we are so happy with our home.
The service we have always and continuously received is extermely outstanding and we cannot speak highly enough of all team Acre Properties. Especially Sharon and Chris both have been amazing kind, reliable and sufficient throughtout any general queries we had.
Sharon has been excellent at looking after us all and we can always go to her if there is ever a problem and she will sort it all out straight away. Thank you ever so much for all your outstanding services which all team Acre Properties have achieved through all this years of our experience successfully.

Mella Araya
Becklow Gardens

7 February 2019
Unprompted review
Acre Properties logo

Reply from Acre Properties

Dear Mella,

Thank you for the wonderful review.

We are pleased you are happy with the outstanding service by our team.

It has been great having you as a tenant for the last 11 years and we look forward to many more.

From
All at Acre Properties

Rated 5 out of 5 stars

Such a great experience with Acre

Such a great experience with Acre. Lived in one of their flats for 4 years. Always professional service. Any problem/repair fixed extremely quickly. Flat was to a very high standard and great that there’s a cleaner included. Can’t recommend highly enough.

23 January 2019
Unprompted review
Acre Properties logo

Reply from Acre Properties

Dear James,

Thank you for your review.

It was a pleasure to have you as a tenant.

Best wishes for the future,

Acre Properties

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