Acquire.com Reviews 212

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 106 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The customer service is frequently highlighted as exceptional, with many people appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience of the website. However, some customers also noted issues with the escrow process, experiencing delays and requests for double-checking everything. A few other people also felt that the support team was unhelpful with specific technical issues, such as displaying metrics for e-commerce sellers, and expressed dissatisfaction with the lack of phone support.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Service

People report positive experiences with service. Customers consistently praise the reliable and friendly... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the platform's ease of use and... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the support team for being... See more

Website

Customers had positive experiences with the website. Many reviewers praised the platform's ease of use,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've used Acquire to buy and sell multiple companies. It's always easier than it should be. Over the last 9 years I've made small cap M&A my entire wealth building strategy and highly recommend (+ dep... See more

Company replied

Rated 5 out of 5 stars

Sold a business thorough Acquire on Jan 2025 for 6 figs, all went smooth, team responsive, helped with profile, pnl and other supporting documentation. But, fee was high, for value you get, it's no... See more

Company replied

Rated 5 out of 5 stars

Many thanks to Harold for his support in onboarding the team onto the platform. He was very quick to resolve our questions and had the time to recommend solutions to our issues. His customer support s... See more

Company replied

Rated 5 out of 5 stars

I can’t say enough good things about Acquire.com! I’ve sold several small SaaS businesses on the site, and have absolutely been blown away by the quality of buyer leads, how easy the platfor... See more

Company replied


Company details

  1. Business to Business Service

Written by the company

Acquire.com is the best online marketplace to buy and sell SaaS startups. Join 500k+ SaaS entrepreneurs closing life-changing deals with the support of our innovative platform and world-class tech-enabled M&A expert services team.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

212 reviews

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1-star

Replied to 87% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great experience with Acquire.com

I had a great experience selling my business on Acquire.com. When I listed it, I had about 20 inquiries right away and several that had real interest. Once we selected a buyer, Acquire.com had the workflows and paperwork built in. I can't believe I sold a business without paying a single dollar to a lawyer. Thank you to the whole acquire.com team!

20 August 2024
Unprompted review
Acquire.com logo

Reply from Acquire.com

Thank you for sharing your experience! We’re thrilled to hear you had such a smooth process and found value in the built-in workflows and paperwork. Helping founders sell their businesses efficiently and stress-free is exactly what we aim for. Appreciate the kind words!

Rated 1 out of 5 stars

Waste of time

Waste of time. No buyers, and the few that are on the platform aren't serious about anything but tech SASS and heavy MRR focus. Don't bother.

5 November 2024
Unprompted review
Acquire.com logo

Reply from Acquire.com

Hey Jam,

Thank you for taking the time to share your experience with us. We’re truly sorry it didn’t meet your expectations. Our marketplace does see a slightly higher focus on SaaS, but we also serve a wide range of buyers interested in Agencies, Shopify apps, Ecommerce and other digital business models. Most of our buyers are focused on revenue-generating businesses, which helps us support serious, vetted acquisitions.

We always welcome the chance to improve, so if you choose to work with us again, our in-house advisory team would be happy to guide you in navigating our platform for a better experience. Your feedback is instrumental in helping us grow and better serve all of our users, so thank you again for your insights.

Rated 5 out of 5 stars

I’ve now sold two online businesses…

I’ve now sold two online businesses through Acquire.com, and both experiences were smooth sailing. The platform takes what can be a stressful process and makes it easy and well-organized. I especially appreciated the personal support from my dedicated advisor, Emiley, who was always available to answer questions and offered invaluable guidance and tips along the way. Thanks for everything!

10 October 2024
Unprompted review
Acquire.com logo

Reply from Acquire.com

Thank you for sharing your experience! Selling two businesses through Acquire.com is an amazing accomplishment, and we're thrilled the process was smooth and stress-free for you. Emiley and the team are dedicated to making things as easy and organized as possible, and it's great to hear her support made a difference. Appreciate the kind words!

Rated 5 out of 5 stars

I sold my SaaS startup using Acquire

I sold my SaaS startup using Acquire. It's a fantastic marketplace connecting businesses with buyers. The entire experience was smooth and they helped me set up and improve the listing to attract more interest. They're hands on and very responsive in terms of support etc.

31 October 2024
Unprompted review
Acquire.com logo

Reply from Acquire.com

Thank you for the great review! We're so glad to hear you had a smooth experience and that our team could help you optimize your listing to attract more interest. Connecting businesses with buyers is what we’re all about, and we’re thrilled we could support you throughout the process!

Rated 5 out of 5 stars

Great platform for smaller revenue generating products

My VR software app got acquired. The entire experience was smooth. I wanted to get started with the next thing and thought current company would be great in hands of someone else. Finding acquirers was definitely obviously hard but other than that it helped me achieve my startup dream.

24 July 2024
Unprompted review
Acquire.com logo

Reply from Acquire.com

Congrats on getting your VR app acquired! We're thrilled to have been part of your journey and to help you pass your company into capable hands. It’s amazing to hear that it helped you achieve your startup dream—wishing you the best on your next venture!

Rated 5 out of 5 stars

Friendly and prompt support

Friendly and prompt support. Wide range of buyers and sellers. Simple to use platform.

1 June 2024
Unprompted review
Acquire.com logo

Reply from Acquire.com

Thank you for the feedback! Glad to hear you enjoyed the support, the variety of buyers and sellers, and the simplicity of the platform. We’re here to make the process as smooth as possible!

Rated 5 out of 5 stars

My Shopify apps recently got acquired…

My Shopify apps recently got acquired and I was pleased to work with my Acquisition Sucess manager - Allie.
Everything went smoothly, it took several months from listing to acquisition.

16 October 2024
Unprompted review
Acquire.com logo

Reply from Acquire.com

Congrats on getting your Shopify apps acquired! We're thrilled to hear everything went smoothly and that Allie was able to support you throughout the process. Wishing you continued success in your next venture!

Rated 5 out of 5 stars

We divested a business unit...

We decided to divest one part of our business and acquire.com helped us find a buyer.

22 October 2024
Unprompted review
Acquire.com logo

Reply from Acquire.com

Thank you for sharing! We're glad Acquire.com could help you find the right buyer for your business. Wishing you success as you move forward with your plans!

Rated 5 out of 5 stars

Acquisition Made Easy

It's never an easy decision when a founder decides to sell their business. But when the time comes, Acquire is the ideal platform for small but profitable bootstrapped businesses. Gone are the days of working with expensive M&A firms. Acquire is easy, transparent, and supportive.

I worked with Ebony from Acquire. She was a great resource and helped us navigate the ups and downs of selling a business. Ultimately we received 7 offers before accepting a great cash deal.

30 September 2024
Unprompted review
Rated 5 out of 5 stars

Found our ideal buyer

Had a fast an easy transaction and most importantly, Acquire helped us find an ideal strategic buyer for our niche app.

The hands-on support from Emiley Noonan was unexpected (especially with experience on other platforms) and she was very knowledgeable, well-informed, supportive, and showed up to the call having actually spent some time going through our profile which made the whole thing a much better investment of time.

Would definitely recommend.

15 October 2024
Unprompted review
Rated 5 out of 5 stars

Just sold 2 apps on acquire.com

Just sold 2 apps on acquire.com

Very professional, transparent, and have all the tools to make the process as efficient and smooth as possible for both seller and buyer.

I worked with Ky from Acquire.com, for the entire process Ky was there to provide help when needed (days, nights, weekends...). Massive thanks 🙏

3 October 2024
Unprompted review
Rated 5 out of 5 stars

I was able to sell my Shopify apps…

I was able to sell my Shopify apps business after listing on Acquire.com. I had precious advice, and assistance from Ebony and James from the acquire.com team, and also Christian before listing the business. Everyone was awesome all along the process. I got 3 formal offers, I was able to find an ideal buyer in less than 2 months, and close the deal shortly after that. Highly recommend acquire.com, and their team

7 October 2024
Unprompted review
Rated 5 out of 5 stars

Great Service

Shout out to Harold Ecoy from the customer service team- helped with my questions in a matter of minutes! Was very impressed.

2 October 2024
Unprompted review
Rated 5 out of 5 stars

Acquire.com was a great experience

Acquire.com was a great experience. Ky Pratt was truly amazing to work with. They aren't just selling a service, they are good people and care about your outcome. I would highly recommend them because they have a simple toolset and process to follow that makes each step easily executable. They invested hours of time and countless resources to help us, and we had a great experience that I don't think we would have had anywhere else. If you are accepted to their platform, I would absolutely follow their process and take advantage of all the help they provide.

1 May 2024
Unprompted review
Rated 5 out of 5 stars

Actually a very fast and seamless process

Using Acquire.com to sell your startup is actually a pretty convenient experience. Before you'd have to find buyers on social media or other sites where you'd pay an amount of money just to get your startup listed and seen, but with Acquire it's like a platform where buyers and sellers are simply connected. It makes the whole process so easy.

12 June 2024
Unprompted review
Rated 5 out of 5 stars

I signed up, then got laid off

I signed up, paid subscriptoin and was all excited to start investing, then boom I got laid of! It took me few weeks to build up my courage and ask for a refund. These guys were super understanding and supportive. Honestly top quality customer service it just gave me pause to reflect on what kind of DNA this company has to allow such empathy. A small gesture but it will keep me coming back for sure and recommending them!

26 September 2024
Unprompted review
Rated 5 out of 5 stars

Sold a project via Acquire

For me as a seller it was a very smooth experience. I sold my small project there with the help of Allie who was guiding me through the process. Platform is full of vetted buyers so your project will get a lot of qualified eyeballs. If I ever wanted to sell another project I would do it again through Acquire.

23 September 2024
Unprompted review

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