Acquafiller Inc. Reviews 169

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Absolutely fantastic! Like a lot of people I was initially sceptical buying dermal fillers online and off the internet but in hindsight when doing business with Acquafiller there really... See more

Company replied

Rated 5 out of 5 stars

Easy to locate product, and very easy check out process. The customer support team couldn't have been more helpful, they talked me through the entire process, and still stayed in contact with me wh... See more

Company replied

Rated 5 out of 5 stars

I've had two successful order and deliveries and the products are authentic. I've worked with these products for years. The customer service and teamwork they have is amazing. I love the updates via... See more

Company replied

Rated 4 out of 5 stars

Everything went smoothly except the pricing and later on I have to pay additional money for custom clearance and funds exchange. Please let the buyers know about the money exchange difference and cus... See more

Company replied

Company details

  1. Cosmetics Store

Written by the company

Acquafiller.com official site, a wholesale company, which specializes in sales of cosmetic dermal fillers, professional cosmetics, anti-aging products and products for the aesthetic medicine, implants and many other medicines and medical devices of highest quality at most competitive prices.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

169 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Amazing

Great products and swift service

12 October 2024
Acquafiller Inc. logo

Reply from Acquafiller Inc.

Your feedback is very important to our customers
We appreciate your trust in our company

Rated 4 out of 5 stars

Relieved my order pretty quick

Relieved my order pretty quick. Always a positive experience. Thank you.

8 September 2024
Acquafiller Inc. logo

Reply from Acquafiller Inc.

Your feedback is very important to our customers
We appreciate your trust in our company

Rated 5 out of 5 stars

On time deliovery.

On time deliovery.

9 August 2024
Acquafiller Inc. logo

Reply from Acquafiller Inc.

Your feedback is very important to our customers
We appreciate your trust in our company

Rated 1 out of 5 stars

I have not received the product and I…

I have not received the product and I have paid in full and still waiting for the arrival

20 August 2024
Acquafiller Inc. logo

Reply from Acquafiller Inc.

We are sorry for the negative experience. I note that payment attempts were made but were not completed. No amount has been debited from your credit card. You can find the information in your order history. Please note that we sent some messages stating that we were unsuccessful in payment

Note: Contact your credit provider and they will confirm that no amount has been debited from your credit card.

We will always be here to help.

This message is in the history of your order.

"We are sorry, our financial agent informed that your payment could not be authorized by your credit card issuer. (Code 1000)

This is very simple to solve. Contact your credit card bank issuer and ask to unlock your transition to MD COSMETIC

The phone number for the problem is on the back of your card.

You need to insert a valid credit card or, if you believe your card is valid, contact your bank and ensure that there are no blockages or fraud alerts for international transactions.

Other customers faced this problem because their card was not authorized for international payments.

Contact your credit card bank issuer and ask them to unlock your card for MD COSMETIC

ANSWER THE E-MAIL AND REQUEST US TO LOAD AGAIN or place a new order.
Your order remains pending for 24 to 48 hours until you confirm the card is unlocked.

I hope this helps.
If you have any questions, feel free to contact us.

Acquafiller.com

Note. It is important to know that we only accept credit cards in our payment system"

Rated 4 out of 5 stars

Order substituted due to availability

The product ordered had to be substituted due to availability and was done very courteously and professionally.
I understand this caused delays but I was pleased with the product that was shipped as a replacement

6 July 2024
Acquafiller Inc. logo

Reply from Acquafiller Inc.

Your feedback is very important to our customers
We appreciate your trust in our company

Rated 5 out of 5 stars
Acquafiller Inc. logo

Reply from Acquafiller Inc.

Your feedback is very important to our customers
We appreciate your trust in our company

Rated 5 out of 5 stars

Highly recommended, 5 stars from me, fantastic customer service

Absolutely fantastic!

Like a lot of people I was initially sceptical buying dermal fillers online and off the internet but in hindsight when doing business with Acquafiller there really is nothing to worry about.

The order and shipping process was smooth and efficient with regular emails sent through to my inbox to update me and outstanding customer care.

The product arrived, well-packaged and also discreetly packed.

Also, all relevant labels such as “LOT number”, “Expiry date” ect.. are included and the delivery/shipping was very fast and easy to track.

I especially want to thank Dylan and Sara Smith for their fantastic customer care.

In summary highly recommended! 10 out of 10, five stars from me.

25 March 2024
Acquafiller Inc. logo

Reply from Acquafiller Inc.

Your feedback is very important to our customers
We appreciate your trust in our company

Rated 5 out of 5 stars

Always deliver as promised in a cooler…

Always deliver as promised in a cooler so the product is safe during shipping. They have amazing customer service. I highly recommend ordering from this site. It is the only site I trust and can rely on 100%

14 March 2024
Acquafiller Inc. logo

Reply from Acquafiller Inc.

Your feedback is very important to our customers
We appreciate your trust in our company

Rated 5 out of 5 stars

Fast easy delivery

Fast easy delivery. Great price and quality. Never had any issues and plan on using on all my future needs

23 February 2024
Acquafiller Inc. logo

Reply from Acquafiller Inc.

Your feedback is very important to our customers
We appreciate your trust in our company

Rated 5 out of 5 stars

Customer service

Great customer service! Because of delays in the customs process it took my package longer to get to me than originally expected. The next time I ordered I was sent an extra vial of Botox for the trouble. Thanks, Acquafiller!

12 February 2024
Acquafiller Inc. logo

Reply from Acquafiller Inc.

We are happy with your feedback. It is important for our customers and future customers.

Rated 1 out of 5 stars

I have not received my last order…

I have not received my last order placed on 1/28/24. It’s now two weeks since 😩

28 January 2024
Acquafiller Inc. logo

Reply from Acquafiller Inc.

Updated on February 19, 2024

We have received confirmation that you have received your order. We send the products again and also receive the delivery confirmation.

You are a special customer, there are more than 30 orders successfully delivered and a partnership of a few years.

https://www.fedex.com/fedextrack/?trknbr=1221572852240009513600775177180560&trkqual=2460355000~775177180560~FX




———————————————————

We are sorry that this happened to your order.

I note note that your order is in the United States and undergoes customs inspection. We are monitoring your order until its destination.

You can check this information at https://www.fedex.com/fedextrack/?trknbr=775003593225&trkqual=2460340000~775003593225~FX

We will update the information here when the product is delivered.

Rated 5 out of 5 stars

great product!

quick delivery, great product

8 January 2024
Acquafiller Inc. logo

Reply from Acquafiller Inc.

Your feedback is very important to our customers
We appreciate your trust in our company

Rated 5 out of 5 stars

Great as always

10 December 2023
Acquafiller Inc. logo

Reply from Acquafiller Inc.

Your feedback is very important to our customers
We appreciate your trust in our company

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