ACIS Educational Tours Reviews 977

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 170 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their dedication, knowledge, and ability to create engaging and memorable experiences. The service provided is frequently highlighted as exceptional, with many appreciating the meticulous planning, attention to detail, and seamless execution of trips. Reviewers often note the high quality of the holidays, including well-chosen locations, comfortable hotels, and authentic dining experiences. Many people appreciate the balance of planned activities and free time, allowing for both exploration and relaxation. However, some customers also noted that certain tours felt rushed, with insufficient time at important sites. A few other people also felt that the amount of time spent on coaches was too long, and some wished for more commentary during bus journeys. There were also occasional mentions of a lack of porter service.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising tour guides and managers for being... See more

Service

Users describe positive interactions with service, highlighting that everything was perfect during their... See more

Holidays

Customers consistently note positive experiences with holidays, with many describing their trips as amazing,... See more

Location

People report positive experiences with location, often praising the centrally located hotels that save... See more

Quality

Customers had positive experiences with quality, consistently praising the hotels as wonderful, comfortable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing first visit to France! So glad I went with ACIS, the options were amazing and the tour guide was hands down the best! Thank you, Fabien, for all your hard work and dedication to making out e... See more

Rated 5 out of 5 stars

I chaperoned a group of students on a Costa Rica trip involving half-day Spanish classes followed by planned, cultural activities such as zip-lining, surfing, and salsa dancing. It was the perfect bal... See more

Company replied

Rated 5 out of 5 stars

Just met the amazing, kind, gracious, conscientious and meticulous staff behind the scenes of all of the fantasitc trips. The Global Conference is such a wonderful way to connect to the people who car... See more

Rated 5 out of 5 stars

I’ve been home for a week and I’m still glowing from our trip to Spain. I was very pleased with the organization and advertising for each venue. We had a full house every night! I was most impresse... See more


Company details

  1. Tour Agency

Written by the company

Since 1978 ACIS, the American Council for International Studies, has been a leader in quality educational travel for middle and high school students and their teachers. We believe in the power of travel to open students' eyes and change their lives—and every detail of our educational tours is carefully crafted to help make it happen.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

977 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I loved the guide

I loved the guide, Mae, and we were taken to so many wonderful sites that we wouldn’t have been able navigate on our own. Great trip!

17 May 2026
ACIS Educational Tours logo

Reply from ACIS Educational Tours

Thanks Ann!! So glad you loved Mae!

Rated 5 out of 5 stars

Our group had a wonderful time in no…

Our group had a wonderful time in no small part due to our excellent guide, Sam. He is knowledgeable, friendly, entertaining and was always concerned with our needs, interests and - even when possible - our wants. (We even think that he arranged for the beautiful weather that we enjoyed :)).
All of our travel arrangements were perfectly executed from start to finish back to the USA: air, bus, boat and walking and Bernie the bus driver was just as good as Sam threading the tour bus through streets, turns and parking that amazed us. Bernie also made every effort to communicate with us even though English isn't his native language (and perhaps some of our efforts in the German language probably only confused him). The hotels spoiled us and the meals that were included were great. (We also enjoyed the local food, once again in no small part due to the guidance of Sam).
I don't think that there is much more than I can say, except "thank you" for a wonderful experience!

27 April 2026
Rated 4 out of 5 stars

The tour guide Sam was amazing

The tour guide Sam was amazing, as was the bus driver Bernie. Borh did all they could to ensure we had a great time. Even though we were not the typical tour group, being senior citizens not high school seniors, they adapted and did a fantastic job. The hotels were comfortable and welcoming. The restaurants served delicious food. The places we visited were interesting.
My only complaint was the inability to upgrade my seat from Main to Comfort.

10 May 2026
Rated 5 out of 5 stars

Our tour guide

Our tour guide, Sam, was wonderful. Knowledgeable, courteous, respectful, and fun. The hotels were all great! Our bus driver, Bernie, was very competent!
Delightful trip .. thank you!!

10 May 2026
Rated 5 out of 5 stars

Great tour leader

Sam was a great tour leader. He knew so much history about every site we visited. Great hotels with great food too.

10 May 2026
Rated 5 out of 5 stars

Costa Rica Spanish immersion

I chaperoned a group of students on a Costa Rica trip involving half-day Spanish classes followed by planned, cultural activities such as zip-lining, surfing, and salsa dancing. It was the perfect balance of learning and fun, structured activities and free time. ACIS took great care of us, and I can't wait for our next adventure!

2 April 2026
Unprompted review
ACIS Educational Tours logo

Reply from ACIS Educational Tours

Hi Julie,
I am so glad you enjoyed the school and program. I have done it with my own kids twice and think it is the best way to learn Spanish and not a bad location right on the beach!
I hope you continue to bring students on these types of trip... I am sure they appreciate it!!

Laura Smart
SVP Customer Experience

Rated 5 out of 5 stars

ACIS = Amazing Student Trips Every Time!

I’ve traveled with my students several times using ACIS Educational Tours, and every trip has been amazing! They’re super organized and really pay attention to every detail, which makes a huge difference when you’re traveling with a group of teenagers.
The tour managers have consistently gone above and beyond for our students, making sure everyone feels safe, engaged, and excited about every part of the journey. The hotels are always comfortable and centrally located, making it easier to explore each destination.
Every time we visit major tourist sites, we truly feel like VIPs thanks to ACIS’s excellent planning and connections. Traveling with them gives me total peace of mind as a teacher, knowing my students are getting a high-quality, memorable, and enriching experience.
If you’re a teacher considering planning a trip with your students, I highly recommend ACIS!

11 April 2025
Unprompted review
Rated 5 out of 5 stars

ACIS is an amazing company because they personally care about each leader and participant's overall experience.

ACIS is an amazing company because all of their employees personally care about the teacher leaders and students who travel. They are always in contact and making sure everything goes well. They plan the best itineraries and ensure hotels are centrally located. The restaurants are also wonderful. They make sure every food need is taken cared of and provide local delicacies along the way. I have traveled with ACIS since 1987 and looking forward to our trip next year. All of my participants, young and old, enjoy the trips, amenities and food.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

France and Switzerland trip

My son went to France and Switzerland with a group of students and teachers from his school and has raved about everything he experienced. He is a teenager who does not talk much, so I am writing to thank you for his experience and for sparking enthusiasm to share what he did and saw while he was on his ACIS trip.

His last flight home to Ohio was canceled and Delta and ACIS both went above and beyond to make sure that the students and chaperones were safe and well cared for. Thank you from the bottom of my heart for everything you did to make this trip unforgettable and safe.

29 March 2026
Unprompted review
Rated 5 out of 5 stars

My daughter had an amazing time in…

My daughter had an amazing time in Paris, Rome and Madrid. As a vegan/plant-based, she was able to find food for all her meals, with the help of her tour guide, Sonia. Thank you, ACIS, for giving my daughter an unforgettable experience!

4 April 2026
Unprompted review
Rated 5 out of 5 stars

The trip was amazing

The trip was amazing! As always, Harry and John went above and beyond! Our bus drivers were also amazing:)

Accommodations were great, food was yummy, and the schedule felt busy but not too busy. Highlights: Playing Camouflage in the Ardennes Forest, trying not to get soaking wet on the Eiffel Tower, and being blown off by the high winds (kids loved it), salt mines were a fan favorite too! So many great memories!

7 February 2026
Unprompted review
Rated 5 out of 5 stars

I recently came back from a trip to the Galapagos Islands.

I recently came back from a trip to the Galapagos Islands with 21 students and a number of chaperones. The trip was an AMAZING experience for my students. Within one day after we returned home, I received an email from a parent stating the trip was a LIFE-CHANGING experience for her daughter. I worked with ACIS to create a customized itinerary for the trip. The two ACIS Tour Managers in the Galapagos Island commented to me that they NEVER saw such a unique itinerary...This was all thanks to ACIS!

14 February 2026
Unprompted review
ACIS Educational Tours logo

Reply from ACIS Educational Tours

Thank you for taking the time to write a review, we know how busy you are as an educator!

I am so happy this trip was enjoyed by the students, it was great to have extra time in the Galapagos to do more cultural and interactive activities. Thanks for your trust in us.

Laura Smart
SVP Customer Experience

Rated 5 out of 5 stars

Team ACIS!

I had a wonderful experience with ACIS! It is wonderful to see how much they truly care about us/their customers. They provided a valuable experience to connect, learn, and grow while experiencing life abroad. Their mission is us!

17 January 2026
Unprompted review
Rated 5 out of 5 stars

Global Conference

Just met the amazing, kind, gracious, conscientious and meticulous staff behind the scenes of all of the fantasitc trips. The Global Conference is such a wonderful way to connect to the people who care so much about us (the teachers) and the students who travel. The Conference (in case you don't know) is an all inclusive weekend in Barcelona earned when you have certain numbers of travelers. It is the BEST incentive. Sell those trips so you too can attend!

18 January 2026
Unprompted review
Rated 5 out of 5 stars

Marrakech -- Global Conference

Educators are truly appreciated by the ACIS. When I arrived at the Global Conference for ACIS Trip Leaders in Marrakech, Morocco, the itinerary was spectacular, the dishes were divine, and our local tour guide Chama was second to none! Thank you ACIS!

16 January 2026
Unprompted review
Rated 5 out of 5 stars

Marrakech 2026!

I traveled with ACIS on one of their Global Conferences to Marrakech. They took care of everything! I got to relax, explore, and experience a new city, country, and continent without the anxiety typically associated with travel. Thank you ACIS for all you do!

17 January 2026
Unprompted review
Rated 5 out of 5 stars

Great Tour!

The Tour Managers were knowledgeable, personable, and so approachable. The hotels and food were very good! The tour activities were also great - part relaxing, part educational, part adventurous! It was truly a great trip that I will always remember, not just for the activities and sightseeing, but for the way I was treated and how well it was organized. I especially loved that I didn't even have to think about how or when to get myself to the airport for departure -- every detail was taken care of!!

15 January 2026
Unprompted review

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