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acilearning.com Reviews 1,247

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 196 reviews, reviewers had a great experience with this company. Customers are really happy with the product and its quality, highlighting the engaging and informative videos, well-structured courses, and practical training. Many appreciate the virtual labs for hands-on practice, the easy-to-navigate platform, and the helpfulness of the staff. However, some customers also noted issues with the website, such as login problems, outdated content, and a clunky interface with multiple linked portals. A few other people also felt that the virtual labs could be laggy or minimal, and some mentioned audio issues in videos or a lack of reading material.

What people talk about most

User experience

Users describe positive interactions with the user experience. Many customers praise the platform's ease of... See more

Staff

Reviewers highlight positive aspects of staff, particularly praising the instructors and support team. Many... See more

Website

Consumers find website experiences to be ambiguous. Many users report significant issues with site access,... See more

Product

Clients share positive opinions on the product, highlighting the helpful and insightful course material,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve used ACI before and it has successfully gained me my Sec+ and PenTest+. A gripe I have is the lack of labs for some of the higher certifications such as the CASP+, CISA, or CISSP. The content i... See more

Rated 4 out of 5 stars

I love ACI learning because they have videos that explain everything on hand and they have virtual labs that we can practice at the same time with watching videos. A tiny issue with their virtual la... See more

Rated 4 out of 5 stars

The wide variety of courses that were available and their lab environments. Their method of teach with the talks can be helpful as well, the little jokes slipped in here and there keeps it fun and eng... See more

Rated 4 out of 5 stars

I really like the videos and labs they do a great job of taking you through the whys and what’s! But if I had to critique, I wish there was some reading material and I wish the speakers in the videos... See more


Company details

  1. Career and Education Provider
  2. Education Center
  3. Educational Institution
  4. Learning Center
  5. Training Centre

Written by the company

ACI Learning delivers hands-on IT and cybersecurity training built for real-world results. Our outcome-driven approach equips learners with practical skills through immersive labs, certification prep, and instruction from proven industry experts. Whether you're training a team or advancing your own career, myACI, our powerful training platform, bridges the gap between learning and doing—turning knowledge into performance. With virtual labs, expert-led video content, and gamified features like skill points and microcredentials, learners stay engaged and ready for what’s next. Team dashboards and analytics make it easy to track progress and tie training to business goals. Enterprise-ready and globally trusted, ACI also provides Marketplace access to top-tier content beyond IT and cybersecurity. Scalable and flexible, ACI Learning helps organizations future-proof their workforce, improve retention, and prove ROI with every training initiative.


Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

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Replied to 11% of negative reviews

Typically replies within 1 month

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Rated 4 out of 5 stars

The videos are fine

The videos are fine. Kind of come off more like podcasts, but still informational. The labs were the main reason I went with ACI and have been pleased with them so far. The wide range of knowledge bases available is also very appealing.

13 November 2025
Rated 5 out of 5 stars

Great experience and superb customer service

ACI Learning has a pleasant, intuitive environment for the content. It is very important to quickly find the course you need. They also have a lot of good tools to help you the way you want to study. If you don't have the possibility to watch a video, you can also listen to the video in the podcast mode. Also had contact with the customer support for a minor issue via the chat. The employee was friendly and came up with a solving solution.

13 October 2025
Rated 2 out of 5 stars

You comptia a+ exams are out of date…

The comptia a+ exams are out of date and have not included the latest exams for the practice exams. The video content does not cover enough of the exam objectives and clearly skips over many areas.

25 September 2025
Rated 4 out of 5 stars

I really like the videos and labs they…

I really like the videos and labs they do a great job of taking you through the whys and what’s! But if I had to critique, I wish there was some reading material and I wish the speakers in the videos didn’t assume you knew things sometimes but overall really good and I’m enjoying it!

6 October 2025

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