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acilearning.com Reviews 1,247

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 196 reviews, reviewers had a great experience with this company. Customers are really happy with the product and its quality, highlighting the engaging and informative videos, well-structured courses, and practical training. Many appreciate the virtual labs for hands-on practice, the easy-to-navigate platform, and the helpfulness of the staff. However, some customers also noted issues with the website, such as login problems, outdated content, and a clunky interface with multiple linked portals. A few other people also felt that the virtual labs could be laggy or minimal, and some mentioned audio issues in videos or a lack of reading material.

What people talk about most

User experience

Users describe positive interactions with the user experience. Many customers praise the platform's ease of... See more

Staff

Reviewers highlight positive aspects of staff, particularly praising the instructors and support team. Many... See more

Website

Consumers find website experiences to be ambiguous. Many users report significant issues with site access,... See more

Product

Clients share positive opinions on the product, highlighting the helpful and insightful course material,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve used ACI before and it has successfully gained me my Sec+ and PenTest+. A gripe I have is the lack of labs for some of the higher certifications such as the CASP+, CISA, or CISSP. The content i... See more

Rated 4 out of 5 stars

I love ACI learning because they have videos that explain everything on hand and they have virtual labs that we can practice at the same time with watching videos. A tiny issue with their virtual la... See more

Rated 4 out of 5 stars

The wide variety of courses that were available and their lab environments. Their method of teach with the talks can be helpful as well, the little jokes slipped in here and there keeps it fun and eng... See more

Rated 4 out of 5 stars

I really like the videos and labs they do a great job of taking you through the whys and what’s! But if I had to critique, I wish there was some reading material and I wish the speakers in the videos... See more


Company details

  1. Career and Education Provider
  2. Education Center
  3. Educational Institution
  4. Learning Center
  5. Training Centre

Written by the company

ACI Learning delivers hands-on IT and cybersecurity training built for real-world results. Our outcome-driven approach equips learners with practical skills through immersive labs, certification prep, and instruction from proven industry experts. Whether you're training a team or advancing your own career, myACI, our powerful training platform, bridges the gap between learning and doing—turning knowledge into performance. With virtual labs, expert-led video content, and gamified features like skill points and microcredentials, learners stay engaged and ready for what’s next. Team dashboards and analytics make it easy to track progress and tie training to business goals. Enterprise-ready and globally trusted, ACI also provides Marketplace access to top-tier content beyond IT and cybersecurity. Scalable and flexible, ACI Learning helps organizations future-proof their workforce, improve retention, and prove ROI with every training initiative.


Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 11% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Best training platform

This service is great! me and my team have spend a lot of time listening to the great experts. It has boosted our knowledge greatly and i am really thankful for that.

The most positive thing is that every lesson does not feel like a boring class. The teachers speak with great interest about the subject and i think anyone can learn from them.

3 July 2025
Unprompted review
Rated 3 out of 5 stars

Great product, horrible support

Everything is great until you have an issue with payment ( which there was no issue financially ). My account has been on hold for about 2 weeks with no assistance at all. I’ve contacted support multiple times and they continue to fail.

A great product

Horrible support

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Complete course content

Complete course content. I took part of this course through competitor site and saw the gaps I was missing in the first domain. Great content and delivery!

20 June 2025
Rated 3 out of 5 stars

I like both instructors

I like both instructors , I was an instructor my self so I saw stuff that kind of bothered me , like one of the instructors kept saying , “if you will” very annoying. Need to stop the stories it’s bad enough trying to remember the info given.

9 June 2025
Rated 4 out of 5 stars

Used it before with good results, moving onto to other trainings

I’ve used ACI before and it has successfully gained me my Sec+ and PenTest+.
A gripe I have is the lack of labs for some of the higher certifications such as the CASP+, CISA, or CISSP. The content is great, but some practicals would be nice even if items documentation practice or no -technical.
At this time, I’m working towards AV/ICT design related certifications, and since there isn’t a whole lot on BICSI or AVIXA material I won’t be needing the services of ACI at this times. Will resubscribe once I’m back to IT/Cyber work

26 May 2025
Rated 3 out of 5 stars

I paid for Premium plan to study for the Cloud+ V4 exam, but found missing study material.

I paid for Premium plan for a month so I could study for the CompTIA Cloud+ CV0-004 exam. While the video's were helpful, it was missing everything else. I wanted to practice with the test questions, but you did not have any for the v4 but for v3. I could have missed it, but I am pretty sure it wasn't there since I checked a few times to make sure but on the day I took the test, June 9'th, it was added. The V4 exam has been out since last fall, why is it taking so long to add study content? I paid for the premium so I could do the labs and practice questions, but had to settle on using the previous exam stuff hoping it would help some what. I would have just gotten the basic plan without the practice test and labs if I had known you all did not have the V4 of the Cloud+ exam study material. I was disappointed to say the least. Back in 2015, I had used, then, ITPro.tv, to study for my A+ and Linux+ exams and those were on point, but now I begin to wonder...

20 May 2025
Rated 5 out of 5 stars

Helpful

Great video, labs are helpful and I wish there are more labs for coding like Java, Powershell/CMD, More python, GO, Rust and how to make a script, make a app, website and anything to prepare for a interview for a job.

5 June 2025
Unprompted review
Rated 5 out of 5 stars

A Fantastic Resource

The training materials were exactly what I needed. They broke down the concepts in ways that were easy to follow and retain for the exam. I was at a loss until I found this site recommended on Reddit. After watching the videos I needed to study for my exam I passed! I am so grateful for this site and its materials and highly recommend.

24 April 2025
Rated 5 out of 5 stars

Great instructors

It's well laid out. The instructors have been engaging, and it's not a snooze fest. I have been telling all my IT friends that they should be using this site. I wish tests could be tied to the curriculum.

22 April 2025
Rated 3 out of 5 stars

Disappointed

As a previous ITPro.TV subscriber I am disappointed that ACI has removed the apps without offering anything to replace them. I regularly would consume training content on my Ipad in situations where internet access was not available and the ability to download content via the apps was a major benefit. I will likely not continue my subscription going forward as this is a very important piece of functionality for my needs.

19 April 2025
Rated 1 out of 5 stars

On the technical side

On the technical side, it's excellent, but the support is terrible. I filed a ticket over a week ago. They asked me basic questions, never answered me again, and they didn't solve my problem.

19 April 2025

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