Achieve  Reviews 12,475

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting the personalized and prompt attention received. The service provided is often described as excellent, with consumers appreciating the efficiency and ease of their overall experience, including quick response times and a smooth user experience. However, some customers also noted issues with certain consultants, describing them as rude, pushy, and unhelpful, particularly when trying to sell a loan. A few other people also felt that some employees did not listen to their needs and were unprofessional in their communication.

What people talk about most

Staff

Consumers generally report positive experiences with staff, often highlighting their helpfulness, knowledge,... See more

Customer service

People report positive experiences with customer service. Many customers praise the professionalism,... See more

Service

Clients share positive opinions on service, highlighting the efficiency and ease of the loan process. Many... See more

User experience

Customers had positive experiences with user experience. Many reviewers describe the process as simple, easy,... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently praise the prompt and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a very pleasant interaction, despite the length of time, and some initial clarifications, all went really well. I hope Leonardo reads a book called The Zoologists's Guide to the Galaxy, because... See more

Company replied

Rated 5 out of 5 stars

Working with Achieve was great. The whole process did not take long, the agreement was very straightforward, and they were up front about everything. More importantly, Tracy made my experience great.... See more

Company replied

Rated 5 out of 5 stars

Celeste is a professional yet able to treat customers with personal and prompt attention. My husband and I are in a field that is completely immersive. We cannot use cell phones while working. Th... See more

Company replied

Rated 5 out of 5 stars

As always, I was dubious as to whether this company was legit or a scam. I was willing to hear what they had to offer, but I was only researching and not in need or desperate. Whenever something was... See more

Company replied


Company details

  1. Non-Bank Financial Service

About Achieve

Written by the company

Achieve logo

Achieve is a leading digital personal finance company built to help everyday people like you get on, and stay on, the path to a brighter financial future. We offer personal loans, home equity lines of credit, debt solutions, and smart money tools and education to help single parents, entrepreneurs, newlyweds, underemployed people and so many more thrive financially. Through innovative tech, intelligent analytics and most importantly, an empathetic human touch, we deliver personalized money solutions built around you, for you. Make today the day you consolidate high-interest debts, free up extra cash and move forward in a life-changing way. Over the past twenty years, Achieve has served over 1.5M members, helping resolve $20B in debt and making over $13B in loans.

Learn more about:

Life after debt starts at Achieve

Achieve profile image

Achieve.com (NMLS #138464), Achieve Loans, Achieve Personal Loans, and Achieve Debt Relief are separate operating subsidiaries of Achieve Company. Debt settlement is available through Achieve Debt Relief (NMLS #1238929). Personal loans are available through Achieve Personal Loans (NMLS #227977) originated by Cross River Bank, a New Jersey State Chartered Commercial Bank, and may not be available in all states. Home Equity loans are available through Achieve Loans (NMLS #1810501). All loan and rate terms are subject to eligibility restrictions, application review, credit score, loan amount, loan term, lender approval, credit usage and history.

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Contact info

4.8

Excellent

TrustScore 5 out of 5

12K reviews

5-star
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Rated 5 out of 5 stars

Great responders.Cohesive team

Out of nowhere James connected with me for this loan.
Throughout the process he was with us explaining every question we had.
Achieve loans is fastest in processing the loan.
Their whole team is cohesive and worked as a team to solve my problem.

1 April 2026
Unprompted review
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Reply from Achieve

Hi Vinayak,
We’re so glad to hear that James and the rest of the team provided such a cohesive and supportive experience! Thank you for highlighting our speed and teamwork.

Rated 5 out of 5 stars

Fantastic Customer Service

Rod Morgan was a fantastic help. He was very knowledgeable and was able to get me the best deal compared to other lenders. He was very prompt in responding and answered all of my questions. Also a great people person and conversationalist. Felt like talking to a friend.

7 April 2026
Unprompted review
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Reply from Achieve

Hi Kathryn,
We’re so happy to hear that working with Rod felt like talking to a friend! We aim to make the process as personable and helpful as possible.

Rated 5 out of 5 stars

My experience with achieve was…

My experience with achieve was excellent. The staff explained each process to me and kept me informed about what was happening and what would happen in my case. It move along quite you fast which I am very grateful.

31 March 2026
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Reply from Achieve

Hi Maryanne,
We’re so glad to hear your experience was excellent! It’s important to us that our members feel informed and supported, so we’re happy we could move things along quickly for you. We appreciate the feedback!

Rated 5 out of 5 stars

The staff

The employees I spoke to were just great in helping us along the way. They made everything simple for the start ti the end.

31 March 2026
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Reply from Achieve

Hi Gilbert,
We're happy to hear that our employees were great in helping you along the way. We appreciate you acknowledging that we made everything simple from start to finish.

Rated 5 out of 5 stars

Achieve = Simplicity

Keenan is the greatest! He and Achieve were able to finalize my loan, from start to finish within 48 hrs! Every aspect of this process was simple. If you are reading this review and considering their services, then go for it! You will have No Regrets.

6 April 2026
Unprompted review
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Reply from Achieve

Hi Jason,
We're happy to hear that we finalized your loan quickly! We appreciate you highlighting the simple process. Thank you for recommending our services, we're glad you had a great experience.

Rated 5 out of 5 stars

Ron was helpful and knowledgeable

Ron was helpful and knowledgeable. He was commited to follow through for both you and me

31 March 2026
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Reply from Achieve

Hello,
We're happy to hear that our team member was knowledgeable and helpful. We appreciate your positive feedback and the time you have taken to share.

Rated 5 out of 5 stars

Repeat customer - Great service and easy process

Always a quick and easy process with straight forward terms. Customer service is always excellent

6 April 2026
Unprompted review
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Reply from Achieve

Hi Jennifer,
We're happy the process is quick and easy for you, and that our customer service is excellent! We appreciate your positive feedback very much.

Rated 5 out of 5 stars

Very helpful service

Kelcey was very patient, helpful, thorough, and detailed in explaining everything

5 April 2026
Unprompted review
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Reply from Achieve

Hi James,
We're so glad to hear that you found our team member patient, helpful, thorough, and detailed. We appreciate your positive feedback!

Rated 5 out of 5 stars

Celeste deserves more than 5 stars

Celeste is a professional yet able to treat customers with personal and prompt attention.
My husband and I are in a field that is completely immersive. We cannot use cell phones while working. There is a very narrow window during the day to speak on the phone. With this restriction, Celeste still managed to quickly and efficiently communicate via email and text.
The digidoc program Achieve uses is the most user friendly I have used.
This is a rewrite of an existing Achieve loan. We had many options for lenders and are very confident in our choice to remain with Achieve.
Without hesitation we would choose Celeste and Achieve again.

1 April 2026
Unprompted review
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Reply from Achieve

Hi James,
We're happy to hear that you had a positive experience! We appreciate you mentioning the user-friendliness of our program and the efficiency of our team's communication. We are so grateful for your confidence in us and your willingness to choose us again. Thank you for your feedback!

Rated 5 out of 5 stars

We got to work with Tina Valdez who…

We got to work with Tina Valdez who went though great links with Helping us to Achieve our gold, made us fill Valued and appreciate, going forward with the help of Mrs.Valdez and Achieve we are looking to Brighter Day Ahead, AMAZING Ty.

3 April 2026
Unprompted review
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Reply from Achieve

Hi Dewey,
Thank you for the wonderful feedback! We’re so glad to hear that Tina Valdez went above and beyond to make you feel valued and help you reach your goals. We're excited to be part of your journey toward those brighter days ahead!

Rated 5 out of 5 stars

This experience was so easy

This experience was so easy. Shyla was incredible and informed us of all the information and numbers that we needed to make a good decision. Shyla explained how this was a better position for us and our needs to handle the debt we have with Achieve. I am grateful she reached out to us.
-Melissa

2 April 2026
Unprompted review
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Reply from Achieve

Hi Liss,
We're happy to hear that the experience was easy and that all the information helped you make a good decision. We're grateful that you appreciate how this can help with your needs.

Rated 5 out of 5 stars

Kyle Asmus was awesome he guided me…

Kyle Asmus was awesome he guided me properly what is required and how the situation has to be handled and then the memeber services representative was kind and guided my with the information needed and helped me understand what is happening on the backend

26 March 2026
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Reply from Achieve

Hi Samuel,
We're happy to hear that you had a positive experience! We appreciate your feedback regarding the guidance you received and the assistance in understanding the process. Thank you for sharing.

Rated 5 out of 5 stars

Sherri is wonderful to work with and I…

Sherri is wonderful to work with and I would highly recommend her to anyone is looking to take out a personal loan

2 April 2026
Unprompted review
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Reply from Achieve

Hi Christina,
We're happy to hear that you had a wonderful experience. Thank you for recommending our services to others seeking a personal loan, we appreciate your feedback!

Rated 5 out of 5 stars

Dylan was a pleasure to work with…

Dylan was a pleasure to work with throughout the entire process. He allowed me to have ownership of the process, and was quick with answers and research when I needed it. I will definitely reach out to him in the future with any financial questions or needs.

23 March 2026
Unprompted review
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Reply from Achieve

Hi Jason,
Thanks for the great feedback! We're glad to hear Dylan made the process easy and provided the answers you needed.

Rated 5 out of 5 stars

Very honest

Very honest , professional and helpful definitely recommend!

1 April 2026
Unprompted review
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Reply from Achieve

Hi Greg,
We are so glad to hear that you found our service honest, professional, and helpful! We appreciate your recommendation very much.

Rated 5 out of 5 stars

Great experience!!

Celeste made our loan experience easy and fast. She was very professional and guided us each step of the way! Great customer service!

1 April 2026
Unprompted review
Achieve  logo

Reply from Achieve

Hello,
We're happy to hear that your loan experience was easy and fast. We appreciate you acknowledging the professional guidance and great customer service provided to you.

Rated 5 out of 5 stars

Tracy is delightful

What a delight Tracy is.
She was personable, friendly, clear, and smart. She fully went through my account and gave me options that helped me make a decision and arrive at an optimal outcome. She made what can be a stressful call a great one.

1 April 2026
Unprompted review
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Reply from Achieve

Hi Kristen,
We're so glad to hear that you had such a positive experience! We appreciate you mentioning the clear explanations and optimal outcome. We're happy the call was great for you.

Rated 5 out of 5 stars

Everything went pretty smooth from…

Everything went pretty smooth from start to finish. I would highly recommend Achieve to anyone needing a loan.

19 March 2026
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Reply from Achieve

Hi Julio,
We are happy that everything went smoothly from beginning to end. We appreciate your recommendation to those needing a loan and your feedback!

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