Intake used to be the most draining…
Intake used to be the most draining part of our week at Families Choice In-Home Care. Our staff would spend hours on the phone, chasing callbacks and sorting through inquiries, and much of that effort went to people who weren’t a fit.
Within 30 days of working with Acensus, that turned around. The families who contact us now come in better qualified, so our team isn’t starting from scratch on every call. That time has gone back into caring for clients and supporting our caregivers, which is where we want it.
Acensus gets home care. They didn’t need us to explain how intake works or why it matters, and that made the whole process easy. If your intake team is stretched thin, they’re worth talking to.
Novette, Families Choice In-Home Care, Missouri
