ALERT! Stay away and safe from these Indian SCAMMERS. If you are super rich then better help the poor rather than wasting your money on this company. They just rob your money every month without provi... See more
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See what reviewers are saying
A really good introductory session with Ankur Singh. he was careful to explain the features and make sure I understood. I am sure I will forget half of what he taught me but he has shown where... See more
Acephone service I would like to say that I had great experience with Acephone from the time I started to check the trial version with demo before taking up the service. Himanshu Chopra was very h... See more
Company replied
They simply have the best customer service I have ever experienced. Mohit was amazing, he patiently, calmly and happily walked me through how to get my phone service up and running. He was extremely k... See more
Company details
Written by the company
Acefone provides you with a VoIP communication system that assures uninterrupted calls in HD quality so you never lose touch with your clients and colleagues.
Contact info
3 Willow Close, Holborough Lakes, Snodland, ME6 5FA, Kent, United Kingdom
- 08000843663
- contact@acefone.com
- acefone.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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It was great experience having…
It was great experience having on-boarding with Mohit.
Terrible Company
Terrible customer service, portal makes no sense, Non intuitive. Never call back, never email, no help what so ever. If there system worked as i would be fine with the terrible customer service but no the system is just as bad.
We're not fully set up with Acefone…
We're not fully set up with Acefone just yet, but I can't speak highly enough about the service provided by Saurav. Wow! I can't believe he knows what he does.
I've only talked to him once before, so this wasn't a paid testimonial and he is not a personal friend or family.
Himanshu was very helpful and all…
Himanshu was very helpful and all instructions were very straight forward and easy to follow
Helpful and easy to follow Instructions
Himanshu was extremely helpful and made everything step easy to follow
Agent Aman Kumar was very helpful and Professional
The Customer service agent Aman Kumar is a Excellent guy. I found him very helpful with utmost professionalism. I always found him available whenever needed and always positive to solve my issue. Thank you Aman.
Mohit helped us on the onboarding…
Mohit helped us on the onboarding process and was very patient and helpful
Great support and quick response
Great support and quick response from Aman. Many thanks
love the service and customer support
love the service and customer support. just wished they had the app integration with my CRM software GoHighLevel but overall great service
Very supportive
Very supportive. I just spoke with Mohit and he guided me in a very professional way.
Thanks Mohit
This company is a rip off we were…
This company is a rip off we were changing company as acefone were unreliable we paid all our invoices up to date so paid up til end of the month they then further took out more money from our bank account and then closed our account causing us to lose money and customers do not recommend at all they are total scammers
Has a great experience with them in…
Has a great experience with them in setting up the whole system. Aman was a great help and everything was up and running in no time. Highly recommended
Great VOIP service with the fraction of .....
Great VOIP service with the fraction of market price. Several additional features available with no extra cost.
great serves
great serves . friendly staff than thank you aman for helping me to set up my acephone account
BEST EXPERIENCE WITH MOHIT
Excellent N Perfect!!!
Aditya from onboarding is great he is…
Aditya from onboarding is great he is service is more than I used to thank you!
Fantastic customer service.
Fantastic customer service.
Explain everything about the product which i am going to use.
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