Truly a God awful nightmare! I can't even change my disabled friends account that was being robbed each month, his entire monthly disability check. Every single time we try to use his card, it's mista... See more
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See what reviewers are saying
Steadily blocks my card while im traveling. Im stuck now for 6 hours with no gas money, denied hotel booking, in a random country in europe. If you plan on traveling DO NOT USE THESE PEOPLE. I hav... See more
I was struggling trying to get access to my money and a young lady named Dorothy one of your attendants helped me through the process also she gave me some very knowledgeable advice that would also... See more
I GOT A NOTICE TO CALL CUSTOMER SERVICE ABOUT MY ACCOUNT, AND ALSO MY HUSBAND ACCT/THAT MY CARD WAS RESTRICTED. I HAVE BEEN CALLING THEM SINCE 9AM THIS MORNING AND THEY PUT ME ON HOLD SEVERAL TIMES... See more
Virtual Cards- Remains Inactive
Virtual Cards- Remains Inactive
10/29/20- Virtual Card Problem- Inactive
Security breaches are making front-page news on a regular basis, causing consumers to be hesitant about using their credit cards for online shopping. I myself have been victimized! I was told in response to your customer concerns about fraud, you are now offering card issuers virtual debit cards for our protection during online shopping and bill payments. I was told by your Agent; after my Virtual Card was compromised that in order to prevent my Card being compromised...I should close virtual card after each use!! However, I am again open to fraud by using my main card because you have made virtual cards inactive. Why?
In addition, your reply message to me on today 10/30/20... Was that you understand that I have a complaint about a dispute concerning my card? I was advised also to write you a letter explaining my complaint!
Why? It's all explained here!! It's starting look weird! Plus, after my virtual card was previously compromised...I followed through with what you asked me to do in order to dispute the $89... I was given a temporary refund... However, I'm still waiting for the $20 over draft fee that it caused to be refunded...
31 October 2020
Unprompted review
Totally poor service
I agree. Totally sucks. Customer service were so poor especially the fraud department.
Sometimes you dont know what they are saying.
29 September 2020
Unprompted review
SUCKS
SUCKS , STAY AWAY OF THIS MOTHERFUCKING SCAMMERS !! ONCE YOU ADD FUNDS TO YOUR ACCOUNT , THEY WILL STOLE IT ; TOTALLY SCAMM
24 July 2020
Unprompted review
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