Accurist Reviews 1,145

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 208 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their stunning, sophisticated, and elegant design, often highlighting the exquisite finishing and high-quality materials. Many are particularly impressed with the value for money, noting that the watches often appear more expensive than their actual cost. The delivery service is consistently described as prompt, well-packaged, and efficient, with many appreciating the included presentation boxes and watch rolls. The ordering process is also frequently mentioned as easy and secure. However, some customers also noted issues with product functionality, with watches occasionally arriving not working or stopping after a short period. A few people experienced problems with engraving services, finding that the free engraving advertised was not always provided or that the process caused delays.

What people talk about most

Product

People report positive experiences with product, often praising the watches for their great value, stylish... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the exquisite and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

Order

Clients share positive opinions on order. Many reviewers found the ordering process easy, smooth, and fast,... See more

Price

Users describe positive interactions with price, often highlighting that products offer great value. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought this watch as a present. The presentation box is absolutely top of the class and gives you a great feeling of high quality. On opening you see a stunning, sophisticated and elegant timepi... See more

Rated 5 out of 5 stars

Very happy with this watch, especially at the price point. The website photos are good, but it's even more impressive in the metal. Little details like the polished edges on the case make it fee... See more

Rated 5 out of 5 stars

I am still wearing my accurist watch which i bought back in 2012 although i have replaced the bracelet a few times. The service was always good and received free parts in the past. Very helpful and im... See more

Rated 5 out of 5 stars

Thus is a Christmas present so can only review from the buyers side. Website easy to navigate, was a good price reduction on Black Friday. Delivery was as scheduled. Well packaged and very nice presen... See more


Company details

  1. Watch Store

About Accurist

Written by the company

About:
Accurist was established in 1946 in London, UK. The brand prides itself on selling beautifully designed watches with impressive features, all at reasonable prices.

British designs:
Our timepieces encompass classic British designs. Each individual watch is fabricated by our design team at our head office in the UK.

2 year guarantee:
All Accurist watches are guaranteed against manufacturing defects for a period of two years from the date of purchase.

What is not covered by the guarantee is batteries, straps and bracelets, damage caused by accident, misuse or lack of care, and water penetration exceeding the watches’ water resistancy threshold, if applicable.

Delivery:
We offer delivery to anywhere in mainland UK including the Channel Islands, Isle of Man and Isle of Wight.

Standard delivery is free and will take 3-5 working days to arrive. Next day delivery is £5.99. Order by 2pm Monday-Friday to receive your order the next working day.

Not received your order? Please visit: https://www.accurist.com/contact-us

We care:
From basic queries, to purchasing your watch, to the aftercare even years after, we care about our customers and want you to have the best experience possible. No matter what you need, we endeavour to assist everyone.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 46% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Husbands watch

Once my husband chose his watch that he wanted. It was very easy to order and pay. I received emails letting me know every stage from order confirmation to delivery day. And the watch was lovely. Very happy.

30 October 2025
Rated 5 out of 5 stars

I am still wearing my accurist watch…

I am still wearing my accurist watch which i bought back in 2012 although i have replaced the bracelet a few times. The service was always good and received free parts in the past. Very helpful and impressive. Would highly recommend to anyone looking for a new watch. I wish my model was still available to buy, cause probably would have bought another one by now. It is the MB903, can't seem to find anything very similar.

28 October 2025
Unprompted review
Rated 3 out of 5 stars

Misleading advertising. The watch is lovely and the…

The watch is lovely and the presentation is excellent.
However it said I could get it engraved for free when I was buying it but that is not true. I will have to take it somewhere eg Timpson to get it done costs about £20
Also the metal bracelet is bigger than stated but I can't alter it myself and will have to pay at a jewellers also about £20.
This is a present for my grandson and the total spend will be almost double the original cost of the watch.
I could have got a different one for
that amount of money that didn't need altering and engraved where I bought it if you hadn't said it was free.

14 October 2025
Rated 5 out of 5 stars

It fits perfectly

It fits perfectly, and the fact that I can change the strap to another color was a dealbreaker for me. I will highly recommend it.

9 October 2025
Rated 1 out of 5 stars

There was no message on the watch for…

There was no message on the watch for my Dads 90th birthday! 😢

4 October 2025
Accurist logo

Reply from Accurist

Hi, we are very sorry to hear about your experience. If you wish to discuss this matter further, please contact our customer service team via the form on our contact us page on our website (https://support.accurist.com/en-GB/articles/returns-and-refunds-284392). We apologise for any inconvenience caused. Kind regards.

Rated 4 out of 5 stars

The watch is lovely and I got it…

The watch is lovely and I got it engraved the only downfall I downloaded the Accurist website to allow me to get 10per cent discount when I put in the code it said I already had recieved it which wasn’t the case so I lost out on the discount

2 October 2025
Rated 1 out of 5 stars

Poor Experience

The strap pulls out with minimal force and as a result I can’t wear the watch. I emailed customer service and was told they don’t do exchanges and that my order would be refunded and I would have to reorder myself. I then went onto the returns portal to request a return label and was constantly greeted with “Please contact us regarding your order”. Very disappointed with the service and the product

30 September 2025
Accurist logo

Reply from Accurist

Hi, we are sorry to hear about your experience. If you are looking for more information on how to return your product, please visit this link for our full instructions https://support.accurist.com/en-GB/articles/returns-and-refunds-284392. Or if you would like to discuss this matter further, please contact our customer services team via the form on the contact us page on our website. Kind regards.

Rated 5 out of 5 stars

A stunning timepiece

I bought this watch as a present. The presentation box is absolutely top of the class and gives you a great feeling of high quality. On opening you see a stunning, sophisticated and elegant timepiece. The timepiece features a beautiful and eye catching face . The finishing is exquisite and the leather strap is of a high quality. Overall this Accurist is punching well above its price point. I am very impressed and glad Accurist has went back to its heritage and back catalogue. I can wholly recommend Accurist for quality, craftsmanship and value for money.

26 September 2025

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