Accupart Reviews 

152
•
TrustScore 2.5 out of 5

2.7

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Rated 5 out of 5 stars

Vendor has a deep catalogue of parts and was the only place I could find my screen online. Price was fair. Communication over email was prompt and clear. I ordered before 2pm on a Friday for next-d... See more

Rated 1 out of 5 stars

Screen supplied looked OK but didn't last long. Accupart would not help rectify situation as it was over 3 months old. Communication extremely poor. Purchased a replacement from another supplier now... See more

Rated 1 out of 5 stars

Lewis Hampton dont take responsability for his mistakes. Looks reasonable UK company . Very fast response . But mentality like chinese suppliers: My mistakes your problems. 1. We registered... See more

Rated 1 out of 5 stars

Abysmal service. Firstly sent a damaged item. Than was told to send back faulty item for a replacement. After 4 days was told a refund was processed rather than the replacement being sent. No communic... See more

2.7

Poor

TrustScore 2.5 out of 5

152 reviews

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2.7

All reviews

(152)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic experience from start to…

Fantastic experience from start to finish, David the owner contacted me before delivery to assure me. Screen arrived perfectly and was fitted easily. My laptop is like new.
If only all customer experiences were as good.
Thank you.

12 April 2021
Unprompted review
Rated 1 out of 5 stars

Awful experience, I feel victim of a fraud.

This company frauded me. They sent me the wrong replacement screen. On contact they advised that I needed to “bend and break off the unnecessary tabs”. My response was “seriously?” I assumed this advice would be backed by them, and therefore if the panel would break during this ridiculous advice they would stand over it. But no.. “you broke it” they said, “not our problem” they said - shameful customer service - however, they did offer to send me the correct screen, for a £2.99 discount! At least Dick Turpin wore a mask.

Following this dreadful experience I bought direct from a Ali express for £26 delivered!

6 April 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Really great service. Kept informed of order from receipt to dispatch. Arrived on the day as planned.
Screen already fitted and laptop can be used again!
Thanks!

25 March 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely bob on

Fantastic company, ordered a replacement iMac screen, great price, and great communication throughout. Speedy delivery and easy to fit. Will definitely order again when the mrs drops it again. Top notch.

12 March 2021
Unprompted review
Rated 5 out of 5 stars

Would definitely recommend

Would definitely recommend, quick delivery, great packaging to protect a laptop screen I ordered and great communication from the seller. Thumbs up from me.

20 February 2021
Unprompted review
Rated 5 out of 5 stars

Very happy customer

It was delivered promptly and very well packaged, the shipping cost was more than reasonable, the staff were very helpful and I will definitely make a purchase from this service again soon.

8 February 2021
Unprompted review
Rated 5 out of 5 stars

Helpful and fast

Helpful and fast

I would definitely recommend Accupart for all your laptop screen replacements. David, the owner, answers emails fast and is always helpful and really cares about customers. The prices are really good too and fast shipping with order updates. Thank you, keep up the great work!

6 February 2021
Unprompted review
Rated 5 out of 5 stars

Happy with this shop

Easy to navigate catalogue of parts,
Excellent communication from the point of ordering,
Tracked parcel,
True next day delivery,
Well packaged,
LCD screen may be reclaimed, but mine was still the same grade as described and working.

12 January 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, very helpful with e mail correspondence to find correct lcd screen for my old hp pavilion dv6. Item ordered and received royal mail track and trace. I fitted it myself no problem. Laptop came back to life highly reccomend

7 December 2020
Unprompted review
Rated 1 out of 5 stars

Awful experience

Awful experience. Screen failed after about a fortnight. Refused to refund unless I returned the screen This was impossible as the laptop was elsewhere in the country, the packaging had been disposed of and the original screen which this one had replaced had also been thrown out. If I had removed this defective one and had left it without there would be a safety issue.

Despite explaining this several times to the company all I have received is a seemingly automated response and no reference to my particular circumstances.

Very poor

4 December 2020
Unprompted review
Rated 5 out of 5 stars

Saved me a new Macbook!!!!!

This company is great!!!. I come across them on google and needed a new MacBook Pro screen for my mid 2012 Mac. The shell and screen was damaged due to it being dropped before, as a result I explored options with apple and considered selling to replace with a new one. I come across this website and was impressed with the price considering I had a computer which wasn't worth a great deal with the damage. The delivery was prompt as expected by their email confirmation with tracking details. I fitted within a reasonable amount of time following a tutorial (from another website) fired up and worked first time.

2 December 2020
Unprompted review
Rated 5 out of 5 stars

Fast and reliable service.

Ordered before 2pm and delivered next day before 12pm with next day delivery. Fast delivery and the product worked as expected. Great service.

25 November 2020
Unprompted review
Rated 5 out of 5 stars

Great Service with Competitive Prices on Hard to Find Parts

Great Service with Competitive Prices

I needed to replace the LCD panel on my wife's 17.3" HP Pavilion laptop which we replaced when it started showing blocks and artefacts on screen.

I found the part number in the HP maintenance manual, typed it into a well known search engine and Accupart came up as the most competitive pricing on a hard to source part and they had stock.

This pricing was important as otherwise the laptop would have been beyond economical repair.

I ordered the part, communication from the company was good, the item was dispatched very promptly with tracking and duly arrived on time. The packaging was also very good.

The replacement was a fairly simple operation (my first LCD panel) and fixed the problem. The laptop now works beautifully again.

I get to keep the laptop and it's gaming specification - Train Sim World, here we come.

I am delighted with the service, the availability, the pricing and the communication. The best part was the outcome.

I'm typing this review on the repaired laptop.

I would definitely use Accupart again if the need arises. I can recommend this company based on my experience.

22 November 2020
Unprompted review

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