AccuLynxReviews 

91
TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

Avoid at all costs, they will hold your data hostage, too expensive, much better options out there today, they may have been good 20 years ago.

Rated 5 out of 5 stars

Love this system! Useful tools and features. Giving 5 stars because we couldn't work without it. My only complaint is the search bar. Even typing out the full address with no spelling errors and somet... See more

Rated 5 out of 5 stars

Acculynx is very user friendly! Anytime I've ever had any issues and contacted tech support they always took care of my issues instantly. We run a lot of reports daily and if I can't figure out how t... See more

Rated 1 out of 5 stars

DO NOT CONTACT THEM FOR SERVICE! We were looking into company for a CRM and decided to use Leap instead because sending contracts cost with Acculynx and the monthly was substantially higher. We have s... See more

Company details

  1. Software Vendor
  2. CRM Provider
  3. Software Company

Written by the company

AccuLynx is the first & only all-in-one roofing business management software designed to empower roofing contractors to streamline their work and grow their business. Packed with powerful project management and collaboration features, it provides all the tools roofers need to effectively manage every aspect of the job, resulting in higher profits & happier customers. AccuLynx is developed & supported in the USA, with in-house dedicated customer success resources.


Contact info

3.5

Average

TrustScore 3.5 out of 5

91 reviews

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No history of asking for reviews

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Replied to 20% of negative reviews

Typically replies within 48 hours

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3.5

All reviews

(91)

15 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I appreciate this app

I appreciate this app. It's so detailed and perfect for a business.

8 April 2021
Unprompted review
AccuLynx logo

Reply from AccuLynx

Hi Keith - Thanks for sharing a review! It's great to hear that you use the AccuLynx app to run your business.

Rated 4 out of 5 stars

I'm generally pretty glad we signed up…

I'm generally pretty glad we signed up with AccuLynx. We're still working out some of the kinks and there's a couple suggestions that I would have.

The messaging capabilities is a little difficult as I need to CC myself in my messages to make sure I get a notification back. It may be better to have some type of notification that I've been messaged within my G Mail account, as the messages come back as a double message. One that I've messaged them, the 2nd that I've been CC'd. It's a small thing and not a big deal.

The major issue we are having is the scheduling. The calendar inside the program is not very good. It's not organized into crews 1-6 or however many we have. If the calendar were set up a little bit different, it would be much better.

8 April 2021
Unprompted review
AccuLynx logo

Reply from AccuLynx

Hi Taylor - Thanks for leaving a detailed review! In regards to your messaging, we'd recommend double checking your settings to make sure you're receiving notifications. If you have any questions about how to do that, you can always connect with our support team via phone, email, or scheduled meeting.

We appreciate your feedback regarding the production calendar. We're always rolling out new enhancements and we've shared your review with our product team. Thanks again!

Rated 5 out of 5 stars

This software is a game changer

This software is a game changer. I have never been so organized and relaxed with a million things going on at once. CRM is a must and Acculynx is the best.

8 April 2021
Unprompted review
AccuLynx logo

Reply from AccuLynx

Hi Ryan - Thanks for the rave review! We're glad that AccuLynx has helped you stay organized. Thanks for being an AccuLynx customer.

Rated 5 out of 5 stars

In a nutshell

In a nutshell. Cheerful, kind, courteous, patient, and knowledgeable. A pleasure to do business with!

8 April 2021
Unprompted review
AccuLynx logo

Reply from AccuLynx

Hi John - Thanks for the review! We're glad that you've enjoyed working with our team.

Rated 5 out of 5 stars

Acculynx is King of roofing.

I have found Acculynx to be very useful in keeping my business organized and up to date on the timeline of each account. Keeping all documents, photos, tasks, and most importantly the money trail. It’s a one stop shop! Would be lost without Acculynx.

8 April 2021
AccuLynx logo

Reply from AccuLynx

Hi Lou - We're glad to hear that you're able to keep everything in one spot with AccuLynx! Like you, many customers appreciate the ability to have a clear picture of what's happening in their business. Thanks for leaving a review!

Rated 5 out of 5 stars

Acculynx is the best Roofing management…

Acculynx is the best Roofing management software I know. It is a complete location for Sales, Service, Documents, Photos, Office work and follow up communication.

7 April 2021
AccuLynx logo

Reply from AccuLynx

Hi James - We love hearing that AccuLynx has helped everyone in your company stay organized by keeping everything in one place! Thanks for being a customer and for leaving a review.

Rated 5 out of 5 stars

Customer Friendly

Great way to stay organized. Keep the company together and everybody on the same page. No need to use guess work anymore. One Stop Shop for organization and customer-friendly usage!

7 April 2021
AccuLynx logo

Reply from AccuLynx

Hi Ryan - We're glad that AccuLynx has helped you take the guesswork out of roofing! Like you, many customers find that their teams are more aligned after implementing AccuLynx. Thanks for leaving a review!

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