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Accuindex Limited Reviews 217

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TrustScore 3.5 out of 5

3.6

Finance Broker
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Rated 1 out of 5 stars

This broker is very bad. There is no good customer service in it, and they take a long time to respond or get back to the client, and I lost money because of their lack of trustworthiness and because... See more

Rated 5 out of 5 stars

As a seasoned trader, I was looking for the right broker that would be best suited to my needs. I researched around and found Accuindex to be the best choice. They have such low spreads on their r... See more

Company replied

Rated 5 out of 5 stars

I have been using the Accuindex Pro Account for a few months and it has been great. I am running my automated trading system which only requires the trading account to have a low stop-out level beca... See more

Company replied

Rated 5 out of 5 stars

I moved from an Executive account to a VIP with this broker recently. Their leverage is the same across both accounts 1: 400 which allows me to multiply my gains. The main reason I moved to the VIP ac... See more

Company replied

Company details

  1. Finance Broker

Written by the company

A Revolution in the Making Accuindex is a young force in the Forex and CFD markets, committed to delivering a powerful, accessible and fair trading Experience. Led by a team of professionals with years of experience in the field, we have always put innovation, speed and agility at the core of our business. As we grow our reach and cement ourselves as a online broker on the rise, we look forward to further providing our clients with the right tools and services to assist their trading needs, leading the charge towards the future of trading.

Contact info

3.6

Average

TrustScore 3.5 out of 5

217 reviews

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Rated 1 out of 5 stars

This broker is very bad

This broker is very bad. There is no good customer service in it, and they take a long time to respond or get back to the client, and I lost money because of their lack of trustworthiness and because of the broker itself.

28 March 2026
Unprompted review
Rated 1 out of 5 stars

I requested a bank withdrawal on the…

I requested a bank withdrawal on the 6th of this month, and until now my money has not been transferred. Every time I contact support, they tell me ‘the transfer is completed’, but nothing has been received. This is unacceptable and unprofessional. I will escalate this case to the regulators. Traders, be careful

25 May 2025
Unprompted review
Rated 5 out of 5 stars

My experience

My experience, in all honesty, I have dealt with many companies, but I have not found a better company than this one in terms of dealing and speed of response. It is an excellent company and I advise everyone to deal with it.

19 October 2024
Unprompted review
Rated 1 out of 5 stars

High Volatility Trade Warning

Hi every one,it is about 9 months of trading with accuindex,it was all good until about 2 month ago,the broker has strated playing with entry points and stoplosses and sever slippage in High Volatile News,i dont know what is going on with this broker but it was one of the best brokers for fast execution and firm entries and stoplosses for news times but now... becareful of your trading during news times,the support will not help you any more and will tell you(( Dont have any open trades during news time))

17 October 2024
Unprompted review
Accuindex Limited logo

Reply from Accuindex Limited

"Hello dear,

We're truly sorry to hear about your experience. We always strive to provide the best service possible, and we'd love to address your concerns. Please reach out to our support team directly at support email accuindex@support.com , and we'll do our best to resolve any issues you may have.
Thank you for sharing your feedback, and we look forward to assisting you further.

Best regards,

Rated 1 out of 5 stars

Terrible Experience with Accuindex During High Volatility - No Support!

I had a stop-out during a news event due to high volatility, which Accuindex failed to execute properly. They claim they can't guarantee Stop-Loss execution because of price availability from their liquidity providers. But isn't that their job—to protect clients during volatility?

The email I received was dismissive, lacking any real help or concern for the loss I suffered. They simply blame "market conditions" and their "STP model," yet provide no solution or meaningful support. Customer care was nowhere to be found, just an impersonal excuse.

Traders should be able to trust their brokers, especially during high-risk periods. Accuindex let me down when I needed stability the most. I would advise anyone to reconsider trusting them if they care about proper risk management and decent customer service.

16 October 2024
Unprompted review
Accuindex Limited logo

Reply from Accuindex Limited

"Hello dear,

We're truly sorry to hear about your experience. We always strive to provide the best service possible, and we'd love to address your concerns. Please reach out to our support team directly at support email accuindex@support.com , and we'll do our best to resolve any issues you may have.
Thank you for sharing your feedback, and we look forward to assisting you further.
Best regards,

Rated 1 out of 5 stars

I emailed a request to deactivate and…

I emailed a request to deactivate and delete my user account, but no follow-up was done. I am really sorry that no one is following up

22 July 2024
Unprompted review
Accuindex Limited logo

Reply from Accuindex Limited

Hello dear,
We sincerely apologize for the inconvenience you’ve experienced regarding your request to deactivate and delete your account. At Accuindex, we prioritize our clients' satisfaction and are committed to addressing any concerns promptly.
We assure you that this matter is being escalated immediately to the appropriate team for resolution.
To ensure your request is handled without further delay, kindly provide us with your account details by reaching out to our support team directly at accuindex@support.com .
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this matter for you.
Best regards

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