Tom made a quite mind bogglingly difficult process simple and straightforward. He was attentive, but never pushy, and explained everything in such detail that we could make informed decisions. He was... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
At Access Equity Release, our priority is excellent customer care and the highest standards of advice. Our advisers help our clients to understand the benefits of equity release as well as the potential risks and all of the costs involved. We help clients to find out if equity release is a suitable solution for them. If not, we recommend alternatives. Access Equity Release is a trading name of Eadon & Co Ltd who are authorised and regulated by the Financial Conduct Authority, no. 816029.
17 Marble Street, M2 3AW, Manchester, United Kingdom
Charles Brookes was the person who helped us with the equity release. He was extremely helpful he answered our daughter's questions and concerns on a video call. He was always contactable and very helpful throughout. We had a minor problem which Charles was able to sort out very quickly. Would thoroughly recommend him and Access Equity Release
Friendly, professional service with each part of the process explained making our application a straightforward experience.
Highly recommend Access Equity Release, we thought we had no options left and by chance Access Equity Release sent an email to see if my mother was still looking into equity release and thank god they did! Everyone we came into contact with has been helpful and supportive. We cannot thank David Parkinson enough and fully recommend if possible, when dealing with Access Equity release to request David. He kept us informed, advised us truthfully on our situation and the best options for us. There was no pressure and at a time where we needed support David did just that. Thank you for all your help.
Our adviser was Tricia Batchelor, Tricia was very helpful and patient in explaining the whole process. If we had any queries, she was readily available by phone or email and always answered promptly.
Tricia is both professional and easy to talk to.
My husband and I highly recommend this company. An easy experience throughout.
My independent adviser was Martyn Lewis at Access Equity Release
My application was successful and funds were released on 27-08-24
Martyn is extremely knowledgeable, very patient and communicated regularly with me, i can not imagine how he could have bettered his service and i would thoroughly recommend him
With the help of Martin Lewis we completed a further release of equity in our house, in my opinion Access equity release is a top rated company in the uk and very trustworthy, the work was completed in good time and suited us very well, thank you .
Through their representative Martyn Lewis Access Equity Release provided me with an excellent service.
Martyn in a professional and friendly manner was able to navigate me through the whole process keeping in contact on a regular basis clarifying any queries.
My mother needed funds to cover care costs for my father, so we looked at equity release as a funding stream.
After some deliberation we chose Access Equity release to manage the process and from start to finish the experience has been first class, the whole process was fully
explained at the start and we were kept up to
date all the way through to competition, by Martyn Lewis our advisor at Access.
Charles at Access Equity provided us with a totally friendly and professional service. Extremely knowledgeable and spent time talking us through the process and kept in touch regularly to update us on progress. We would highly recommend Charles, thank you.
We wish to express our thanks to Access Equity Release particularly David Parkinson, who is a total professional, very knowledgeable offering a friendly and non-judgmental service. We would have no hesitation in recommending both to anyone considering equity release.

Reply from Access Equity Release
Our representative Mr Charles Brookes went above and beyond to ensure our experience with Access Equity Release was as smooth and stress free as possible .We were always kept fully up to date , with the knowledge that any queries would be answered by a quick phone call . Charles was not the sort to be beaten by a problem and would always find a solution

Reply from Access Equity Release
The service provided by Martyn Lewis of Access Equity Release was exceptional. We were able to understand everything about the product advised and the transaction was handled very efficiently.
We would not hesitate to recommend Martyn in future.

Reply from Access Equity Release
Access Equity Release made everything so simple. Stephen Floodgate is so knowledgeable and helpful, nothing is too much bother for him, he even made friends with our dog (who doesn't like men!)
I would definitely recommend using this company & especially Stephen

Reply from Access Equity Release
Liz has been wonderful 🙂 there for any questions I needed to ask ! Basically replied instantly to keep things flowing and not just interested in getting her commission but also very excited for myself to pursue my new venture . Thank you Liz . Kind regards Linda 🙂

Reply from Access Equity Release
Our needs were not at all straightforward to us but Garrie E made us feel like they were and everything he did was extremely smooth running and relatively fast. Thank you Garrie very much for taking everything in your stride and sorting out our needs.

Reply from Access Equity Release
We would like to give thanks Charles Brookes as he guided us throughout every stage of the process with ease & clarity.There was no sales talk just helpfulness & explanations.
Everything was double explained & the whole experience was pain free.
Would have no hesitation in recommending to anyone else.

Reply from Access Equity Release
Stephen Floodgate helped us enormously, he explained everything in terms that were easy for us to understand, he was open and honest and recommended services that were in our best interests. We would definitely recommend anyone thinking of equity release to speak to him first

Reply from Access Equity Release
This was not a straight forward equity deal. This was to get funds to buy my ex partners share of the house.
Tom (TDA) was EXTREMELY helpful right from the start. His patience and guidance in helping me deal with problems caused by my ex partner went above and beyond and took many months to finally complete, the delays being caused by my ex partner.
I would not hesitate to recommend TDA to anyone exploring equity release.
Thank you very much TDA

Reply from Access Equity Release
Recently an Equity Release was Successfully Concluded in Respect of my Own Property in the Lake District . . . Liz Hayes who was the Lead with this Arrangement Proved to be an Outstanding Professional with an Amazingly Good Manner . . . both with myself as well Dealing with the Protocols, Paperwork and Phone Calls necessary with such Actions!! . . . Two things stood out in my Contact with this Exemplary Professional Lady . . . Action and Efficiency . . . I cannot Recommend Liz Hayes and her Team Highly enough . . . from a Very Satisfied Client Harold Benson.

Reply from Access Equity Release
TB explained everything with clarity, she was friendly and we were always able to make contact with questions and queries. Excellent service from TB.

Reply from Access Equity Release
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.