Top class company. They tried for about 20 minutes to sort out my garage door issue over the phone, which would have ultimately rewarded them nothing. They couldn’t help me on the phone so they sent o... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I used Roller Garage Doors ltd at the recommendation of a friend. I knew I wanted a secure, insulated door, and a roller door was likely the best in terms of space efficiency. One quick phone call w... See more
Company replied
Access and Security helped me sort out problems with a garage door in a house I had just bought. The old up-and-over door wasn't closing properly in automatic mode and I found operating it manually wa... See more
Company replied
Excellent service from start to finish, who attended my address to do a survey, and quote provided promptly. Roller door then ordered as per the timeline given, and the team arrived and installed as p... See more
Company details
Written by the company
Access & Security Systems Ltd is the mother company of Roller Garage Doors Centre, Security Shutters Direct, Abbey Garage Doors and Abbey Awnings. Suppling the local areas with our products and services since 1995.
Contact info
Unit 7, Bacchus House, RG7 8EN, Reading, United Kingdom
- 0118 981 7300
- info@access-security.co.uk
- access-security.co.uk
Roller Shutter Garage Door
Very amenable in their service to me and appreciate the customer patience.
Deposit payment followed by a speedy supply date, installed and looking great with a silky smooth and surprisingly quiet in its operating use with a very good control panel with lots of options, so very pleased and highly recommended company.

Reply from Access & Security Systems Ltd
Engineers attended on time serviced our…
Engineers attended on time serviced our garage roller door. They described what they had done and cleaned everything before leaving. I would definitely recommend this company.

Reply from Access & Security Systems Ltd
Naylor and Ben arrived on time and…
Naylor and Ben arrived on time and started work immediately no fuss or bother
Work was carried out in a professional manner very neat and tidy all rubbished removed
I have no hesitation in recommending both them and the company
Excellent product 1st rate engineers
Ron Gray

Reply from Access & Security Systems Ltd
Great install
The new garage door was quickly and efficiently installed. The team left the site spotless.

Reply from Access & Security Systems Ltd
Unusual problem, innovative solution
Had an issue with my garage door on Saturday and reported it. The engineer phoned me before 9am on Monday and arrived at 3pm. Naylor is incredibly knowledgable and was able to identify the problem, devise a solution and implement it within 50 minutes. He and his colleague are incredibly good at what they do!
New Automatic Roller Garage Door
A very professional and personable company to deal with and great communication from start to finish. I'd highly recommend Peter and his team to anyone looking at having similar work done on their home or property.

Reply from Access & Security Systems Ltd
A first-class company
A first-class company - the site assessment was carried out to a very high standard and excellent advice was given regarding the options available. The fitters were very professional, nothing was too much trouble and their were very helpful. There are not many companies like this around these days and I would really recommend them to anyone looking for high-quality security blinds.

Reply from Access & Security Systems Ltd
Excellent result
Very happy with the service. On requesting the quote the engineer arrived at the scheduled time and did a very thorough inspection, quote arrived same day. After acceptance of the quote, delivery/installation date was given within a couple of days and installation was done on the day originally provided - no delays. The installation team did a great job, fast, accurate and left the garage and surrounding area clean and tidy on completion. Would very highly recommend this business.

Reply from Access & Security Systems Ltd
Excellent quality and service
Very happy with our new double garage door. Excellent service and quality.

Reply from Access & Security Systems Ltd
Great price, install, and communication.
Competitive price, great quality British made garage doors. Great communication, clean and tidy jobs. Highly recommended.

Reply from Access & Security Systems Ltd
Roller Garage Door
My up and over garage door was replaced with a roller garage door. This review is nothing to do with the product which looks good but only time will tell if it continues to look good and continue to work. It is about the installation which was awful. When they removed the garage door frame, cement fell out and it exposed uneven bricklaying down both sides of the garage. It needed beading to make it look better but the company did not bother. The salesman, who was also the owner, told me that anyone trying to break in a roller garage door would kick in the corners. He said his company fitted metal bars into the concrete to prevent that. He forgot to tell the fitters, I do not have any metal bars.

Reply from Access & Security Systems Ltd
Great service from start to finish
Great service from start to finish. Very pleased all round. Highly recommend.

Reply from Access & Security Systems Ltd
Excellent service from start to finish
Excellent service from start to finish, who attended my address to do a survey, and quote provided promptly. Roller door then ordered as per the timeline given, and the team arrived and installed as per the confirmed installation date. The Install was done without any fuss and the team took me through what they had done etc.
Roller Garage Door
Every stage of buying a roller garage door from Access Security Systems was handled in an outstandingly positive way. Their website is transparent and the prices are clearly shown; no blue-suited, brown-shoed salesman pulling the first figure he thinks of out of thin air to see if you are prepared to pay it. Once I had given the dimensions of the door, I was given an email estimate subject to confirmation following a detailed survey.
Kim in the office was knowledgeable and informative and went back to the manufacturer to answer a question I had relating to spoofing or capturing the remote control signal. The office in Calleva Park had working models of all of the doors and Peter was extremely knowledgeable. The survey was carried out the following day and the estimate was confirmed as a firm quotation.
Installation was a mere 3 weeks after placing the order and Ben, one day shy of his 19th birthday, was a shining ambassador for the company. Efficient, articulate and meticulous in his work and tidying up after the job, he was an excellent example of not needing a degree in underwater basket-weaving to be successful in the workplace.
A local company with a 25 year pedigree in the business, I would recommend them to anybody considering a replacement garage door.

Reply from Access & Security Systems Ltd
Installation of roller garage door
The installers did a great job, attention to detail, adding finishing touches, and removed all waste.
The company was very responsive in all communications

Reply from Access & Security Systems Ltd
The customer service was 1st class and…
The customer service was 1st class and when the product arrived it far exceeded the quality we were expecting.
We would recommend this company to anyone.

Reply from Access & Security Systems Ltd
Great garage door
Great garage door - I went for a roller door in manual mode and it’s really good quality - well done to the team - very pleased with the end result

Reply from Access & Security Systems Ltd
Supply and installation of automatic roller garage door
I used Access & Security Systems for supply and installation of an automatic SeceuroGlide Original roller garage door.
The customer service from initial contact through site survey to installation was excellent. All my queries were answered promptly and the installation was done well.
The new garage door is fantastic and it has a 7 year warranty. I'm glad we paid a bit more to get a SeceuroGlide door as while there are cheaper options, I think you get what you pay for and I didn't want to compromise on quality or reliability.
I would definitely recommend Access & Security Systems.
A very knowledgeable company offering…
A very knowledgeable company offering great advice with no pressure selling. the roller garage door was perfect and works a treat. solid fast service and the fitting team were excellent. In fact my garage was tidier after the job than before.
I would highly recommend

Reply from Access & Security Systems Ltd
New garage roller doors
Very pleased with the new roller doors. Team did a nice job on removing the old wooden doors and replacing them with the new ones. Team were punctual, neat, tidy and very polite.

Reply from Access & Security Systems Ltd
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







