Acceptedmobile Reviews 1,820

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 183 reviews, reviewers had a great experience with this company. Customers frequently found the application process to be quick, easy, and straightforward, appreciating the simplicity of the website and the overall user experience. Many people expressed satisfaction with how easy it was to apply for products and noted that the company delivers on its promises, especially regarding the ease of obtaining a phone. However, some customers also noted significant issues with payments, reporting unexpected charges or multiple attempts to charge their accounts. There were also mentions of not receiving clear information about what they were signing up for and, in some cases, not receiving the promised handset.

What people talk about most

User experience

People report positive experiences with user experience, highlighting the application process as quick, easy,... See more

Payment

Customers express significant dissatisfaction with payment practices, frequently reporting unexpected charges... See more

Service

Reviewers mention ambiguous feedback about service, with many customers expressing significant... See more

Product

Users describe ambiguous interactions with product, with some finding the website helpful and easy to access... See more

Website

Clients share positive opinions on the website, with many reviewers finding it quick, easy to use, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very straight forward application if u have bad credit this as helped me get back on the credit ladder again


Company details


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

SCAM DONT do it

SCAM DONT do it. You’ve messed with the wrong person my solicitor has never lost a court case you will be hearing from him. And I am going to sue the hell out of you. And everyone who works for you. Understood and oh before I forgot the police are already looking into you as we speak so expect some company from the police soon.

18 July 2025
Unprompted review
Rated 1 out of 5 stars

I didn't buy anything from them

I didn't buy anything from them, I was going to order a phone, cancelled it before accepting anything, there is no direct debit or subscription set up on my bank yet they took £14.99 from my bank, I have tried to ring multiple times as well as leaving a call back, there a scam, I want my money back

4 July 2025
Unprompted review
Rated 1 out of 5 stars

Complete Scam

Complete Scam. Sign you up, take £35 a week, they took first payment...after I sent a request twice via online form to cancel.

Ignored. 27th June sent email to cancel and refund. Confirmed cancel would not refund unless sent Sim back I had not received.

Letter arrived dated 26th June (1 day they could of stopped this but didn't) with Sim card.

Contacted again as they persistently tried to take further payments after claiming it was cancelled.

Constantly emailing them with replies "we cant find an account" which was lies... then now saying after they clearly delayed on purpose that they won't refund as past 14 day period... and cancelled.

Absolute scammers and have not refunded and taken monies.

Taking legal action. Scam SCAM SCAM!

26 June 2025
Unprompted review
Rated 1 out of 5 stars

They took £50 from my account

They took £50 from my account, not once did I give them my full information and applied for any of their services and when you try call them they don’t pick up their own phone… ITS A SCAM stay away!!!

30 May 2025
Unprompted review

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