ACA Compliant Reviews 1,465

Serrano McKenzie was super helpful and empathetic to my needs. He provided the best option for mesnd explained why my current health insurance provided by a previous agent was a bad choice for my current situation. I'm so glad I was connected to Terrano. You are the best!

Terrano was fantastic. Super helpful, answered all my questions and did a great job of explaining everything to me. Most of my over the phone conversations with something like insurance has been frustrating, but this was the opposite. Would have give 6 stars if an option.

Tiffany spent time with me so I understood and didn't make me feel rushed and uncomfortable

Erick was attentive to everything I needed

She was amazing got me insurance fast to fit my budget would highly recommend her to anyone

the staff agent Cody listened to my concerns with keen attention. He handled all issues with good understanding.

Hi very happy with my agent she explain to me know I just call her she will help she be my agent for the 2025 and am very happy and her name is Reagan Krahling thank u so much.

Explain to me about more of this insurance? Because why for different doctors I need to get referred and with this insurance when last year I went to my primary doctor and for me to get referred to other doctors why primary doctor and insurance referred me to doctors that are not my health issues was? Check my documents on line please! The person who works for my primary doctor saw me in person in the clinic because the doctor who I had before after I changed my insurance to your insurance company she doesn’t accept the insurance because I had before a insurance that I never had chosen! I need a doctor who can help me out with my issues as soon as possible before 3 years come up! I having issues with my health! My income is not enough for me I can’t afford to pay my bills and my insurance! My income is part time job and I only get pay twice a month! Before this issue what happened to me! I had 2 jobs! Bills used to be paid on time! Know making going to 3 years I can’t even be in heat anymore because I have breathing problems and mental issues that I can’t handle! Please help me out and communicate with me and see what you all insurance company can do for me or I will have to go to another insurance company that will help me out with my issues with my life as mentality seriously health issue that I need to deal with as soon as possible because am in a situation as a storm life I don’t recommend any one to be in this kind of situation because this is a serious matter what happened to me! Please get in contact with me rose Hey Isabel! It's almost time for Open Enrollment 🏥! On 4/1/2024, Rosa Jimenez signed you up for a Blue Cross and Blue Shield of Texas plan. If you need assistance with your plan, call (844) 562-0554. Otherwise, you will be automatically re-enrolled. 👍 Reply STOP to opt-out your name is Rosa jJimenez! I took your words and I want more information on how I could get help with my issue that am currently struggling financially with my life right now as well as mental issues that are affecting my personal life as financially please contact me at 718-954-0174 or text me please thank you

The agent was very kind and professional. He displayed knowledge and was patient with me to navigate my device.

Reagan was awesome she helped me and my fiance get insurance policies. She did an amazing job

Excellent service and well knowledgeable about our needs.

She was so awesome took the time to make sure my doctors and prescriptions were covered. Made it so easy what a blessing you have in her. Thank you Tamia for helping me and not making me feel rushed. Means alot

I’m am so grateful for all of your help

Very nice. Helpful. Also very nice

Okay I need to know what you're talking about what plan what changed what plan did I have that changed who changed my plan what is this and what is it about

The gentleman was very professional very informative easy to talk to and knowledgeable.

Eric has great customer service although I asked a thousand questions he understood my concerns and explained everything well.

Cody was clear and honest with every coverage available. Patient and was able to explain how the insurance plans works.