ABZ Autoworks Centre Reviews 

34
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the team's professionalism and efficiency in handling repairs, often keeping them well-informed. Many people also commend the staff for being friendly, helpful, and making interactions pleasant. The quality of work is frequently described as top-notch, with repairs often invisible and leaving vehicles in showroom condition. Consumers express strong loyalty, indicating they would confidently return for future repairs and enthusiastically recommend the company. Reviewers frequently highlight the quick turnaround times and the overall ease and satisfaction of their experience.

What people talk about most

Service

Customers consistently note positive experiences with service, praising the excellent, swift, and... See more

Staff

People report positive experiences with staff, consistently highlighting their friendliness, helpfulness, and... See more

Quality

Customers had positive experiences with quality, consistently praising the high standard of work. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Damaged my Polo hitting a post in a car park. Damage was extensive to the nearside drivers door, rear door and rear wing. ABZ auto works provided the most compatitive proposal of the t... See more

Rated 5 out of 5 stars

Went to ABZ Autoworks after a so called "bodywork specialist" in Aberdeen totally messed up my bonnet repair not once but twice. Gary at ABZ took one look and knew what was required, 2 days later... See more

Rated 5 out of 5 stars

Excellent service from the point of ordering tyres through to fitting. I was kept updated at all stages and the service from everyone, from the lovely girl on reception to the gents who fitted the tyr... See more

Rated 5 out of 5 stars

ABZ Autoworks Centre provided an outstanding repair service for my car. The workmanship was top-notch and the final result was perfectly satisfactory. It's rare to find such a dependable and skilled t... See more


Company details

  1. Auto Body Shop

Written by the company

Aberdeen based, Family run Autobody repair centre with over 20 years experience. Working with major UK insurance providors as an approved Auto Repair Centre. Covering Private, Insurance, Commercial & Fleet Repairs we will take the stress out of ensuring your vehicle is back on the road safely and to the manufacturers standards it deserves. To find out more, visit our website and contact us.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

34 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(34)

30 reviews in the last 12 months

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Rated 1 out of 5 stars

Damaged my car & unsafe courtsey car

My car went in to get two new back tyres fitted. When this was done by the garage the machine “slipped” and the garage damaged one of my alloys. I respect that the gentleman at the garage was very upfront and told me what had happened and arranged to get this fixed and provide me with a courtesy car. However on collection of the courtesy car, a tyre pressure warning light was present and the door handle was rather temperamental. I was told that the tyre pressure warning light was on due to the car being sat over the weekend and it would go off - this was not the case. The drivers door would not always open which meant I was required to climb into the back of the vehicle to open the drivers door to get into the car. When I returned the courtesy car I informed them of the issues and advised I didn’t think it was safe to go back out. But while I was collecting my own car I watched them put this car back out to someone else.

I would not recommend this garage to anyone.

15 December 2025
Unprompted review
ABZ Autoworks Centre logo

Reply from ABZ Autoworks Centre

Good evening Rachel,
We were somewhat surprised and disappointed by your review and would like to take the opportunity to clarify a few points.

While we did unfortunately damage one of the alloy wheels, this was immediately acknowledged and communicated to you, and we confirmed at the time that the issue would be rectified as promptly as possible.

With regard to the courtesy vehicle, the TPMS warning light was illuminated when you collected the car. At that point, we checked all tyre pressures and carried out a system reset.
You had the courtesy vehicle for nearly three full days and contacted us on several occasions during this period; however, no concerns were raised regarding the door handle or the TPMS warning light remaining illuminated. Based on this, we can only assume the door handle issue may have occurred while the vehicle was in your possession. Regardless, upon return of the vehicle, it was immediately taken into the workshop to investigate and resolve the issues highlighted before the next customer was given it.

We trust this clarifies the situation and reiterates our commitment to transparency and resolving any issues promptly.

Rated 5 out of 5 stars

Highly Recommended! Excellent Service

ABZ Autoworks Centre provided an outstanding repair service for my car. The workmanship was top-notch and the final result was perfectly satisfactory. It's rare to find such a dependable and skilled team. I will strongly recommend them to friends and colleagues without reservation.

22 November 2025
Unprompted review
Rated 5 out of 5 stars

Great place to get bodywork and mechanical work done

I sent my car in to get the brakes done and a couple bits resprayed and the quality of the work they have produced is top quality, I’m really satisfied with with how well it has come out and the staff are really friendly and kept me updated ,definitely recommend👍👍

15 October 2025
Unprompted review
Rated 5 out of 5 stars

My go too

Take my car here everytime the staff are amazing and always so helpful! Reliable garage always have my car back the same day or day after

1 May 2025
Unprompted review
Rated 5 out of 5 stars

ABZ are incredibly honest and always…

ABZ are incredibly honest and always explain the work they’re doing in a way I understand. Their expertise is clear, and unquestionable. They have always handled my vehicle with care. ABZ are fair and upfront with their pricing, which I much appreciate. I applaud ABZ excellent customer service.

14 January 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

I cannot thank them enough. Highly recommended. Gareth, Ryan,Cody and the rest of the guys. They go the extra effort to help.
My car needed a few days work. And extra bonus they gave me a courtesy car. Excellent service. Oh canna forget my chum Norrie

29 November 2024
Unprompted review
Rated 5 out of 5 stars

Very efficent

Popped in for a service and brake pad replacement. The guys were busy however more than happy to carry out the job. Booked in and carried out the same day.

Very efficient and completed to a high standard.

13 January 2025
Unprompted review

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