Absolute Cult Reviews 244

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

I wish I'd read these reviews before ordering off Amazon. It says 'Officially branded merchandise with all authorised licensor branding, packaging and labelling'. It might be technically authorised bu... See more

Rated 5 out of 5 stars

Fabulous service. Ordered Xmas jumpers from Zavvi. Promised for Xmas delivery. 10 days later not sent, had to chase, vague reply eventually, no promises. Found one from Absolute cult on Amazon, ordere... See more

Rated 1 out of 5 stars

Liars. The merch they sell is NOT licensed and the quality of the prints is appalling: their stuff looks like something you'd buy off a stall of counterfeit shirts at a concert. Do not trust the pictu... See more

Company replied

Rated 1 out of 5 stars

Ordered 2 jumpers, unfortunately they were the wrong size and when delivered one item was faulty and had a irremovable stain... I wrote to them and the customer service was fantastic, they managed t... See more

Company replied

Company details

  1. T-Shirt Company
  2. Clothing Store
  3. Men's Clothing Store
  4. Printed Clothing Store
  5. Streetwear Store

Information provided by various external sources

We have made the difficult decision to close all our warehousing and distribution facilities in the UK and Worldwide by 8pm GMT on Monday 23rd March. This is a decision that has been made with the wellbeing and safety of our employees and their families in mind, as well as in the best interest of our valued customers. We will still be providing remote customer service for anyone that needs assistance - please do not hesitate to contact us email@absolutecult.com with any order enquiries. We look forward to seeing you all again as soon as we believe it is safe for us to reopen. Stay safe - from the Absolute Cult team.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

244 reviews

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Rated 1 out of 5 stars

DO NOT USE THIS COMPANY.

I purchased a groot 3 year old t-shirt for a birthday gift. It arrives and the wrong shirt has been sent. All I can get in response to getting the correct shirt sent by tomorrow is an automated chat bot on Amazon. The company say they will respond within 28 days and no response to my request for the correct shirt to be sent.

The company refunded me and said I could keep the shirt. Not that it is of much use now as I did not have a gift for the birthday party. I reordered the correct shirt from the same company to give to the little girl once it had arrive. They have sent the wrong shirt again and I now have two incorrect shirt and am trying to get refunded for this. A bunch of complete uneducated staff but they blame Amazon.

26 July 2023
Unprompted review
Rated 1 out of 5 stars

Worst experience ever

I ordered a black T-shirt with Daffy Duck and after about a month I received a completely different T-shirt, two sizes bigger, white, with a picture that is from a horror movie. What does it have in common with Daffy Duck? I will never order from them again.

23 March 2023
Unprompted review
Rated 1 out of 5 stars

Shocking Company

Absolutely shocking tshirt quality. Please do not waste your money. The print was atrocious couldn't see any of the writing or the images. The quality of the shirt is also terrible. The primark tshirts for £1.50 are better than this trash. It was suppose to be a Birthday present. I've tried to contact the seller via email, amazon and phone and as usual no contact. Having read some of the other reviews on amazon Google and trust pilot you would be silly to buy from this seller. Ive also logged a complaint with trading standards. Dirty rotten cowboys.

16 March 2023
Unprompted review
Rated 1 out of 5 stars

Awful

Awful. Ordered a t-shirt at the end on January for my daughter’s birthday mid-February. Still have not received it and cannot get a response from anyone I contact about it.

27 February 2023
Unprompted review
Rated 1 out of 5 stars

6 WEEKS AND COUNTING!!!!

Ordered a t-shirt for my niece for Christmas on November 23rd, 6th of January today and still no sign!! I Have contacted the seller via Amazon on numerous occasions and not a peep of a response, just a useless automated questionnaire!! Very disappointed!! Avoid! Avoid!

23 November 2022
Unprompted review
Rated 1 out of 5 stars

NO ORDER DELIVERY IN SIGHT

Today is the 5th January 2023. I order 2 shirts on the 19th December. Nothing came. The "tracking" number is untraceble. If I want a refund, I have to wait for the goods to arrive.

Every time I contact Fruugo or the Absolut Cult, they both keep making me questions they already have a answer for (like zip code) and delaying their own answers.

I feel they are just loosing my time and I am very unhappy with my purchase experience. Both with Fruugo and Absolut Cult.

Terrible experience. It was very good until the purchase were completed and the payment settled. After that, I on my own.

The "tracking"number is untraceble and what should have been a delievery within a couple of days is now over a couple of weeks with no delivery In sight and no explanations from no one.

19 December 2022
Unprompted review
Rated 1 out of 5 stars

Very poor quality

Very poor quality. Instead of 80% cotton 20% polyester its 50%/50%, with no original labels, neck collar. Color of print is very weak, like after few washes. Fabric is absolutely not the finest as described. Disappointed and frustrated. Not recommending.

5 December 2022
Unprompted review
Rated 1 out of 5 stars

Size guide/labelling wrong

Ordered via Amazon. Delivered quickly. However, having looked at the size guide shown, I ordered the kids age 9-11 (L). The one I received was labelled L, but the measurements were those stated for age 5-6 (S). Having been very excited for its arrival, now have one very disappointed daughter.

11 April 2022
Unprompted review
Rated 3 out of 5 stars

my experience with absolute cult

I would give no stars if I can.

I ordered a 36 pound hoodie from Absolute Cult on the Fruugo website on 7th Dec 2021 as a Christmas present for a friend. I was told the item will take 2-3 weeks to arrive and "in time for Christmas". It is already 4 weeks, and already 2022 and I still haven't gotten the item yet.

I have tried to email this company, but their mailbox is full. Their instagram dm, website chat and phone number is unresponsive. Staff members take ages to reply on the communication portal on Fruugo website, they say they will answer within 48 hours, but nope, even minus-ing bank holidays, they still haven't replied to my refund request.

I will be leaving this country indefinitely in a week's time and I doubt it will arrive then. So I might have just paid 36 pounds for nothing.

Edit - okay, they offered me a refund before I leave UK on 8th Jan. So that's good. I give them more stars for being responsible.

1 January 2022
Unprompted review
Rated 1 out of 5 stars

Very poor

Very poor. My order was supposed to arrive by the 21st and it 24th and still hasn't arrived. Won't be ordering off here anymore!!!

24 December 2021
Unprompted review
Rated 5 out of 5 stars

Fabulous service

Fabulous service. Ordered Xmas jumpers from Zavvi. Promised for Xmas delivery. 10 days later not sent, had to chase, vague reply eventually, no promises. Found one from Absolute cult on Amazon, ordered, good communication, swift delivery (came next day). Very impressed. Top excellent quality. And on looking on website, massive range. Will definitely be returning...

18 December 2021
Unprompted review
Rated 1 out of 5 stars

Sizing is wrong

The quality of the items are fine but the sizing is all kind of weird. I ordered a sweatshirt size 5-6 years and it was smaller than the size year 7-8 and they do not corespond to how big a 5 or 7 year old. Am going to send back and refund.

3 December 2021
Rated 5 out of 5 stars

Immediate answer to question via chat

Immediate answer to my question via chat. Able to adapt what was available to meet my specific needs and then made to order! Speedy delivery! Many thanks for great personal service!

17 November 2021

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