Fantastic was abit sceptical but after reading reviews ordered some Nike air Jordan’s after searching high street shops for weeks and no luck, got these shoes ordered and delivered the next day! Would... See more
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Customer service is amazing! I ordered a pair of size 9 Jordan’s for a Christmas present and I didn’t read the dispatch time properly which said 3-7 days so I messaged the company on Instagram and the... See more
I was very mindful about reading reviews before I parted with my cash for a pair of Jordan’s. I was nervous about counterfeits and poor service from other sellers. I was encouraged by the reviews for... See more
Amazing service . Kept up to date with my order arrived day after dispatch after being let down by another company my daughter missed out on jordans for xmas but these arrived in time for her birthday... See more
Shoes fell apart only first time…
Shoes fell apart only first time wearing them nearly £300 a pair. Fair to say I have a very upset son!!!!
4 February 2023
Unprompted review
Great service and product
I ordered a supreme x North face jacket - excellent condition and packaging when turned up AND the service was amazing and very helpful. Thank youuu!
29 November 2022
Great customer service
My order was a 'pre-order' so I was expecting to wait a while anyway but when it was delayed further I received email updates and reassurances it would arrive in plenty of time for Xmas. Really nice customer services team.
21 November 2022
Fast delivery
14 November 2022
Happy to recommend
I was very mindful about reading reviews before I parted with my cash for a pair of Jordan’s. I was nervous about counterfeits and poor service from other sellers. I was encouraged by the reviews for Above the Loop and very glad I ordered from them. The trainers arrived in a reasonable amount of time and in perfect condition. My daughter is delighted. I have no complaints and am happy to recommend them.
3 November 2022
1st time i ordered from above the loop…
1st time i ordered from above the loop and i have to say im very happy with my order and how fast it came. Will order again.
5 November 2022
2nd time purchasing Jordan’s
2nd time purchasing Jordan’s, great service, quick delivery and delighted with the trainers
27 October 2022
Amazing shoe and arrived in no time in…
Amazing shoe and arrived in no time in perfect condition
29 October 2022
Pre loved Moncler stud fastening issue.
After an initial query on an item regarding authenticity and item rating Dorian at Above the loop oversaw the issue from beginning to end. We did agree to disagree on the rating however a satisfactory outcome was reached between us. The rating is for the way the case was handled, I can only suggest that all items are checked prior to dispatch so they are reflective of the advert.
20 October 2022
Reply from Abovetheloop
Hi Brian,
Upon checking our customer requests, we actually replied to your request on the 21st of October. This response was given well within our estimated time frame. Can you please search for this email? We did also send a follow-up email earlier today.
In regards to the Moncler jacket purchased, this was part of our Preloved range. These are previously used items that still hold value. The jacket you purchased was given a rating of 9/10 as it was in very good condition. The £529.99 price point is very fair considering the retail price of a new jacket reaches over £1,000.
Here at Above The Loop, all stock we buy is thoroughly checked before we store it in our warehouse. We void items we deem not authentic. We are aware that it is against the law to sell counterfeit items. Not only that, but we are totally against such unethical practices. We support the fashion industry. We can guarantee any item we sell is authentic. Our authentication process is rigid and involves incredible research.
In our email reply, we also included a third party authentication guide we use in product authentication.
We notice that one of the jackets studding is faulty, as you mentioned. In our email reply, we offered to pay for the replacement of such, up to 10% of the value of the order. It may not be ideal, but not all preloved products will be perfect. If it's not something you want to keep, you may return it by submitting a return request on our website via https://www.abovetheloop.co.uk/a/returns. It is a simple process.
We will await a reply to our email.
Kind Regards,
Above The Loop Customer Service
Amazing customer service
Amazing customer service, amazing products, quick delivery, what more could you ask for
1 October 2022
Excellent quality
Excellent quality, great price & arrived ridiculously fast. Will 100% use this site again, 10/10.
14 September 2022
Reply from Abovetheloop
Hi Pearce,
I'm glad we could assist you with your fashion needs! Thank you for the purchase & for leaving such a great review. We do appreciate it!
Kind Regards,
Dorian
Above The Loop
Above And Beyond
Abovetheloop seem to be above most other sites who provide similar services. Not able to find the trainers for my Granddaughter anywhere else Abovetheloop DID and the extra price did not faze me as their service was exceptional, in fact Above And Beyond!
8 September 2022
These guys are amazing
These guys are amazing! Very pleased with my purchases. Always speedy delivery - can really recommend buying from these.
7 September 2022
Unprompted review
Great communication
Great communication, as to where and when your sneakers will be with you
19 August 2022
Excellent service and delivery and…
Excellent service and delivery and goods in perfect condition thank you
18 August 2022
Really great company
Really great company. Fast communication and really went the extra mile for me when sending an item back to exchange sizes.
17 August 2022
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