It has been a bit overwhelming and gratitude to Beyond Finance for this opportunity. Andrea shared the information, gave me time to process my feelings and then took me step by step all the way to th... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Elenore was very knowledgeable, transparent, and supportive throughout the application process. Interest rate is a bit high, but no different than what the banks already offer. its hard not to expect... See more
Company replied
I want to express my sincere appreciation for the outstanding support Kiana provided throughout my loan process. From the very beginning, she brought a personal touch that made a real difference.... See more
Company replied
Received an unexpected and much appreciated call for a loan offer through Above Lending’s partner Beyond Finance. I was able to go through the loan process quick and easy. Kevin Hamilton was a great l... See more
Company replied
Company details
Written by the company
Above Lending, Inc. is a next-generation financial services company with offices in Chicago. We provide simple and transparent products aimed to help our clients achieve their personal finance aspirations. With competitive rates and personalized support from our loan specialists, our mission is to simplify the lending process and help borrowers attain financial well-being. We are passionate about making credit more affordable and accessible, and we're committed to helping our clients accomplish their goals.
Contact info
650 Dundee Road, Suite 150, 60062, Northbrook, United States
- (800) 201-2295
- customercare@abovelending.com
- abovelending.com
4.8
Excellent
5K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy application process and fast…
Easy application process and fast result in my application followed by a call from customer representative. My questions were answered right away.
11 April 2026
Reply from Above Lending
Hi Michelle!
Thank you so much for sharing your experience with us, and a BIG congratulations on your approval!
We’re so glad to hear the application process felt easy and that you received quick results along with a call from one of our team members to help answer your questions. Providing clear information and timely support is something we care a lot about, so it’s great to know your questions were addressed right away.
If you ever need support or have questions down the road, we’re always here to help. You can reach us anytime at customercare@abovelending.com or (800) 201-2295.
- The Above Lending Team
Lacey was so awesome
Lacey was so awesome! She answered all of my questions on point and made me feel at ease that I was making the right decision for my financial situation.
3 April 2026
Reply from Above Lending
Hi Cheryl,
Thank you so much for the kind review, and congratulations on your new loan with Above Lending!
We’re delighted to hear that Lacey helped make the process feel comfortable and clear while answering all of your questions. Our team members work hard to make sure applicants feel informed and confident every step of the way, and it’s wonderful to know Lacey helped you feel at ease while making a decision that supports your financial goals. We’ll be sure to pass your kind words along to her and her manager.
If you ever need anything or have questions along the way, we’re always here to help. You can reach us anytime at customercare@abovelending.com or (800) 201-2295.
- The Above Lending Team
The interest rate is ridiculous
The interest rate is ridiculous, but if I can do what I am planning, it will be paid off in half the time.
7 April 2026
Reply from Above Lending
Hi Shelley!
Thanks so much for sharing your experience with us, and congratulations on getting everything set up!
We’re glad to hear you already have a plan in place to tackle the balance quickly. That kind of proactive approach can make a big difference. One of the nice benefits of the loan is that there are no prepayment penalties, so extra payments can help reduce your overall interest and shorten the life of the loan. Cheers to you for setting a goal to knock it out even faster!
If you ever have questions or need support along the way, our team members are always here to help. You can reach us anytime at customercare@abovelending.com or (800) 201-2295.
- The Above Lending Team
The customeEasy process and excellent customer service r service is excellent
The customer service is excellent. The representatives are super friendly and very knowledgeable of the loan process. The explain all detail thoroughly and answer all my questions asked. The process was easy. I appreciate all that Above has done for me with my approval process. It's a pleasure.
10 April 2026
Reply from Above Lending
Hi Christina!
Thank you so much for the wonderful review, and a big congratulations on your approval! We truly appreciate you choosing Above Lending and are grateful to be part of this step toward helping you reach your financial goals.
We’re so glad to hear that our team members were friendly, knowledgeable, and took the time to walk through the details of the loan process while answering all of your questions. Making the experience clear, supportive, and easy from start to finish is exactly what we aim for, and it means a lot to know that came through during your approval process.
If you ever need anything along the way, our team members are always happy to help. You can reach us anytime at customercare@abovelending.com or (800) 201-2295.
- The Above Lending Team
Ease of access and personal assistance.
7 April 2026
Reply from Above Lending
Hi Guy!
Thanks so much for sharing your experience with us, and congratulations on moving forward with you loan at Above Lending!
We are so happy to hear that the process felt accessible and that you received the personal support you needed along the way. Our team members work hard to make things as simple and helpful as possible, so it’s great to know that came through during your experience.
If you ever need us, we’re here to help and just a phone call or email away at (800) 201-2295 or customercare@abovelending.com.
- The Above Lending Team
The patients of the representative
The patients of the representative
I am not tech knowledgeable but he made it very easy
10 April 2026
Reply from Above Lending
Hi William!
Thank you so much for taking a moment to share your experience, and congratulations on your approval! We’re truly grateful you chose Above Lending and are so glad to hear that our team member took the time to make the process simple and easy to navigate. It means a lot to us to know he was patient and supportive, especially when technology can feel a little overwhelming. Helping make the process clear and comfortable is exactly what our team strives for.
If you ever need anything along the way, we’re always here to help and just a phone call or email away at (800) 201-2295 or customercare@abovelending.com.
- The Above Lending Team
Reply from Above Lending
Hi There!
Thank you so much for sharing your experience, and a BIG congratulations on your approval!
It’s wonderful to hear that Libby was helpful and took the time to clearly walk you through the process. Our team members always aim to make things simple and easy to understand, and we’ll be sure to let Libby and her manager know about your kind words.
If you ever need us, we’re here to help and just a call or email away at (800) 201-2295 or customercare@abovelending.com.
- The Above Lending Team
Super Great Experience
Super great experience! Got everything done and approved for my loan within 2 hours! Thank you so much Above Lending!
10 April 2026
Reply from Above Lending
Hi Thomas!
We're so happy to hear this...thanks so much for sharing your experience! Way to go on getting everything wrapped up and approved so quickly, and thank you for choosing Above Lending!
We’re really glad the process moved smoothly and that our team was able to help you get everything completed in such a short time. That’s exactly the kind of straightforward, supportive experience we aim to provide.
If you ever have questions or need anything along the way, we’re here to help. You can reach our team anytime at (800) 201-2295 or customercare@abovelending.com.
- The Above Lending Team
Everyone is so polite
Everyone is so polite, kind and giving me even more peace of mind.
10 April 2026
Reply from Above Lending
Hi Linda!
Thank you so much for taking a moment to share your experience with us. It means a lot to know that our team members were polite and kind while helping you through the process, and that they were able to give you a little extra peace of mind along the way.
We’re really glad you chose Above Lending to support you, and we’re happy to be part of this step toward reaching your financial goals.
If you ever have questions or need anything moving forward, we’re here to help. You can reach our team anytime at (800) 201-2295 or customercare@abovelending.com.
- The Above Lending Team
Very helpful and nice
8 April 2026
Reply from Above Lending
Hi Mackenzie!
Thanks so much for sharing a quick note about your experience. We’re really happy to hear our team member was helpful and kind while guiding you through the process, and we appreciate you choosing Above Lending to support you along the way.
Our team works hard to make things clear, supportive, and easy to navigate, so it’s great to know that came through in your experience.
If you ever need anything or have questions down the road, we’re here to help. You can reach our team anytime at (800) 201-2295 or customercare@abovelending.com.
- The Above Lending Team
Patient and understanding
Very patient in answering all my questions and explaining the process. I was able to work with one person over the course of the process even when I called back the next day. Local customer care representatives who are easy to understand. Would recommend.
9 April 2026
Reply from Above Lending
Hi Rebecca!
We really appreciate you sharing your experience with us, and we’re so glad you chose us to help you move forward with your financial goals.
It’s great to hear that you felt supported throughout the process and were able to work with the same team member the entire time. Having someone patient, easy to understand, and available to answer questions along the way can make a big difference, so we’re happy to know that was your experience...and thank you for the recommendation as well. That truly means a lot to us!
If you ever have questions or need anything moving forward, we’re here to help. You can reach our team anytime at (800) 201-2295 or customercare@abovelending.com.
-The Above Lending Team
The agent was very attentive to our…
The agent was very attentive to our needs and helped me thru the process
9 April 2026
Reply from Above Lending
Hi Howard!
We really appreciate you taking a moment to share your experience, and cheers to you for getting your loan across the finish line!
It’s great to hear that our team member was attentive to your needs and helped guide you through the process. Making sure our customers feel supported and comfortable every step of the way is exactly what we aim for.
If you ever have questions or need anything down the road, we’re here to help. You can reach our team anytime at (800) 201-2295 or customercare@abovelending.com.
-The Above Lending Team
Reply from Above Lending
Hi Dawn!
Thank you so much for taking a moment to share your experience with us, and congratulations on your approval!
We’re so happy to hear the process felt effortless for you. Our team works hard to make everything as smooth and straightforward as possible, so it’s great to know that came through in your experience.
If you ever have questions or need anything down the road, we’re always here to help. You can reach our team anytime at (800) 201-2295 or customercare@abovelending.com.
- The Above Lending Team
I had a magnificent experience with…
I had a magnificent experience with above lending all due to one person and her name is Kristin Joyce. She was amazing she made the choice so easy for me not only that she made me so comfortable and made me actually feel joy that im out of the unending cycle of paying debt and debt piling up thank you so much kristin I truly appreciate it and I appreciate the conversation we had i hope you and your family have a blessed year and I wish you all nothing but success
9 April 2026
Reply from Above Lending
Hi Junior!
Thank you so much for taking the time to share such a thoughtful review, and a big congratulations on taking such an important step toward getting your debt under control. That’s a huge accomplishment, and we’re really glad we could be part of it with you.
It means a lot to hear that you had such a great experience, and we’re so happy Kristin was able to make the process feel easy and comfortable. Taking the time to connect, answer questions, and make sure everything feels clear and stress free is exactly what our team members aim for. We’ll be sure to let Kristin and her manager know how much you appreciated her support. Messages like this truly make their day.
If you ever need anything along the way, we’re always here to help. You can reach us anytime at (800) 201-2295 or customercare@abovelending.com.
- The Above Lending Team
Great experience from start to finish…
Great experience from start to finish and very informative!
9 April 2026
Reply from Above Lending
Hi Jamie!
Thank you so much for taking a moment to share your experience with us, and congratulations on your approval! We’re really grateful you chose Above Lending to be part of your financial journey.
We’re so glad to hear the process felt smooth from start to finish and that everything was clearly explained along the way. That’s exactly the kind of experience our team works hard to create.
If you ever have questions or need anything down the road, we’re always here to help. You can reach our team anytime at (800) 201-2295 or customercare@abovelending.com.
- The Above Lending Team
The reason for my 1 star review is that…
The reason for my 1 star review is that they do go over what they are going to do with you. But what they fail to explain is that if you income doesnt match your denied automatically. The specialist stated to me to add as much as possible . I gave my four statements as asked but got denied due to cannot verified income. I told the guy im hourly and commission based, commission vary now if he would have told me make sure you add your commission statements. That still would have not verified due to commissions always being different. But if they would have asked my w2 that would have been exactly what I made. Im pretty disappointed with this company. If the opportunity present itself with them I will be tuning them down. Plus you figure 2 more years woth Beyong Program which is amazing I would recommend anyone to do it, but Above Lending i will not recommend.
8 April 2026
Unprompted review
Reply from Above Lending
Hello,
We’re really sorry to hear about your experience, and we appreciate you taking the time to share what happened. We understand how frustrating it can feel to go through the process, provide the documents that were requested, and then learn that the application wasn’t approved.
Since reviews don’t include contact details, we aren’t able to identify your application from the information posted here. If you’re open to it, please reach out to us at support@abovelending.com so our team can review your situation and talk through your concerns with you directly.
- The Above Lending Team
Reply from Above Lending
Hi Marybeth!
Thanks so much for taking a moment to share your experience, and a BIG congratulations on your approval!
We’re so happy to hear that Alex made the process easy to understand and helped things go smoothly. Our team members work hard to keep everything clear and simple, so it’s wonderful to know he delivered such a great customer service experience for you! We’ll be sure to pass your kudos along to him and their manager as well.
If you ever have questions or need anything down the road, we’re always here to help. You can reach us anytime at (800) 201-2295 or customercare@abovelending.com.
- The Above Lending Team
The information they shared was clear, and they looked at options for payment plans and due dates.
I liked the flexibility in setting up a payment schedule based on a dollar amount I could meet on a monthly basis. I also liked that withdrawals were only once a month on a specific day of the month rather than the pattern of every other week, which sometimes means three payments in a month (especially if you get paid only once a month rather than weekly or every other week).
2 April 2026
Reply from Above Lending
Hi Mark!
Thank you so much for sharing your experience with us, and welcome to the Above Lending family! We're really excited to hear that the information provided was clear and that our team took the time to walk through different options with you.
It’s great to know that you were able to find a repayment plan and payment schedule that truly fits your needs. Having the flexibility to choose a monthly amount and a consistent withdrawal date can make a big difference, especially when you're managing your budget month to month. We're so glad that structure works well for you.
Congratulations on getting everything set up and finding a plan that feels comfortable for you. We're truly happy to be part of this step toward reaching your financial goals.
If you ever need anything along the way, we're always here to help and just a call or email away at (800) 201-2295 or customercare@abovelending.com.
.
- The Above Lending Team
The service represetative was sincere.
The service represetative, Kiana in Chicago, was very sincere and helpful. At first, I declined Above's offer. But, Kiana called me back to follow up on my decision. It was primarily her interest in what she could do to help me that convinced me to go with Above. Thanks Kiana.
1 April 2026
Reply from Above Lending
Hi Jim!
Thank you so much for taking the time to share your experience, and congratulations on moving forward with your loan. That is a wonderful step toward getting things organized and making progress on your financial goals.
We love hearing stories like this. It sounds like Kiana truly took the time to understand your situation and follow up in a thoughtful way. That kind of sincerity and care is exactly what we hope every applicant experiences when working with our team members. We will absolutely be sure to pass your kind words along to Kiana and her manager. They will be thrilled to hear the impact she had.
If you ever have any questions along the way or need a hand with anything, our team is always here to help. You can reach us anytime at customercare@abovelending.com or (800) 201-2295.
- The Above Lending Team
Kristen Joyce was very helpful with…
Kristen Joyce was very helpful with filling out the application and the needed paperwork to go forward.
8 April 2026
Reply from Above Lending
Hi Brenda!
Thanks so much for sharing your experience, and a BIG congratulations on your approval!
We are so glad to hear that Kristin was helpful while guiding you through the application and paperwork. Our team members work hard to make the process as smooth and easy to understand as possible, and it is great to know she helped make that happen for you. We will be sure to let her and her manager know about your kind words.
If you ever have questions or need assistance along the way, we are always here to help. You can reach us anytime at customercare@abovelending.com or (800) 201-2295.
- The Above Lending Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.