Above Lending Reviews 4,580

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,058 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, patience, and extensive knowledge, making the loan application process smooth and understandable. Many highlight the exceptional customer service, noting that representatives are supportive, clear in their explanations, and dedicated to addressing all concerns. The overall service is described as excellent, with people appreciating the ease and efficiency of the process, from initial application to setting up payment schedules. However, some people were dissatisfied with aspects related to payment and the clarity of information provided. A few customers mentioned confusion regarding additional funds or felt that certain details, such as the tax implications of debt settlement or income verification requirements, were not adequately explained upfront.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being helpful,... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness, professionalism,... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently describe the process as... See more

Service

People report positive experiences with service. Customers praise the ease and efficiency of the loan... See more

Payment

Customers consistently note ambiguous experiences with payment. Many reviewers appreciate the flexibility in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It has been a bit overwhelming and gratitude to Beyond Finance for this opportunity. Andrea shared the information, gave me time to process my feelings and then took me step by step all the way to th... See more

Company replied

Rated 5 out of 5 stars

Elenore was very knowledgeable, transparent, and supportive throughout the application process. Interest rate is a bit high, but no different than what the banks already offer. its hard not to expect... See more

Company replied

Rated 5 out of 5 stars

I want to express my sincere appreciation for the outstanding support Kiana provided throughout my loan process. From the very beginning, she brought a personal touch that made a real difference.... See more

Company replied

Rated 5 out of 5 stars

Received an unexpected and much appreciated call for a loan offer through Above Lending’s partner Beyond Finance. I was able to go through the loan process quick and easy. Kevin Hamilton was a great l... See more

Company replied


Company details

  1. Financial Institution

Written by the company

Above Lending, Inc. is a next-generation financial services company with offices in Chicago. We provide simple and transparent products aimed to help our clients achieve their personal finance aspirations. With competitive rates and personalized support from our loan specialists, our mission is to simplify the lending process and help borrowers attain financial well-being. We are passionate about making credit more affordable and accessible, and we're committed to helping our clients accomplish their goals.


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Everyone involved was very polite

Everyone involved was very polite, helpful, and professional. They made it seamless. I would recommend them to anyone.

13 April 2026
Above Lending logo

Reply from Above Lending

Hi Warren!

Thank you for sharing your experience with us and congratulations on your approval!

It’s wonderful to hear that everyone you worked with was polite, helpful, and professional, and that we were able to make the process seamless for you. We truly appreciate your recommendation, and we’ll be sure to pass your kind words along to the team.

If you ever need anything or have questions along the way, our team members are always here to help at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

Totally awesome and amazing in…

Totally awesome and amazing in understanding my wants and needs.

Providing professional solutions and making a difficult situation comfortable.

13 April 2026
Above Lending logo

Reply from Above Lending

Hi Travis!

First and foremost...a HUGE congratulations on your new loan with Above Lending! Welcome to the family.

It’s fantastic to hear that our team members were able to understand your needs and provide professional solutions while making a difficult situation feel more comfortable. That’s exactly the kind of service we strive to deliver, and we’re thrilled that it made a difference for you.

If you ever need anything or have questions along the way, our team members are always here to help at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

Great guy on phone

20 April 2026
Above Lending logo

Reply from Above Lending

Hi David!

Congratulations on your approval, and thank you so much for taking a moment to share your experience with us!

It’s great to hear that you had a positive interaction with our team member during the process. We’re really glad they we're able to provide you with a memorable customer service experience and answer your questions along the way.

If you ever need anything or have questions along the way, our team members are always here to help at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

Easy polite

20 April 2026
Above Lending logo

Reply from Above Lending

Hi Pamela!

Congratulations on making great strides toward your financial goals, and thank you for taking a moment to share your experience with us.

It’s great to hear that your experience felt easy and that our team was polite throughout the process. That’s exactly the kind of service we aim to provide, and we’re glad it made a positive impression.

If you ever need anything or have questions along the way, our team members are always here to help at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

Peace of MindIt was easy to go through the…

It was easy to go through the application process

18 April 2026
Above Lending logo

Reply from Above Lending

Hi Belinda!

Thank you so much for sharing your experience with us, and congratulations on your approval! We truly appreciate you choosing Above Lending and can't wait to see the amazing strides you make towards reaching your financial goals!

We’re so glad to hear the application process felt easy to move through and that the experience brought you some peace of mind. That’s exactly what our team hopes to provide along the way.

If you ever need anything or have questions down the road, we’re here to help and only an email or phone call away at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

Great Help!

Easy and straightforward to work with

12 April 2026
Above Lending logo

Reply from Above Lending

Hi Joaquin!

Thanks so much for the great review, and congratulations on your approval! We truly appreciate you putting your trust in Above Lending and allowing us to be part of this step toward your financial goals.

Hearing that the experience felt simple and straightforward is exactly what we hope for. Our team members work hard to keep things clear and easy every step of the way, so it means a lot to know that came through.

If you ever need anything or have questions down the road, we’re always here to help at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

You have responded to my financial

You have responded to my financial
needs and future goal. Personal that
handled communicating necessary
information was clear and helpful;
So far, I feel positive about this new
opportunity; KLM

24 March 2026
Above Lending logo

Reply from Above Lending

Hi Kenneth!

Thank you so much for taking the time to share your experience with us, and congratulations on your approval! We truly appreciate you choosing Above Lending and are grateful for the opportunity to support you as you work toward your financial goals.

It’s great to hear that the information shared with you was clear and helpful and that our team member made the process easy to understand. We’re glad to know you’re feeling positive about this new opportunity and we’re happy to be part of it with you.

If you ever have questions or need anything along the way, we’re here to help and only an email or phone call away at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

5 STARS THE EASE OF DOING BUISNESS…

5 STARS THE EASE OF DOING BUISNESS WITH ABOVE LENDING !! THANKS A MILLION. LAURENCE CRISP.....

19 April 2026
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Reply from Above Lending

Hi Laurence!

Thank you so much for the 5 stars and for sharing your experience, and congratulations on your approval! We truly appreciate you choosing Above Lending. Your review means a lot to our team, and we think you’re a 5-star customer as well!

We’re so glad to hear that doing business with Above Lending felt easy and straightforward. That’s exactly the kind of experience our team members strive to create.

If you ever need anything or have questions down the road, we’re here to help and only an email or phone call away at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

Kyle and Josh were both very helpful…

Kyle and Josh were both very helpful and very kind working with me. I look forward to working with Above Lending.

19 April 2026
Above Lending logo

Reply from Above Lending

Hi Nancy!

Thank you so much for taking the time to share your experience with us, and congratulations on your approval! We truly appreciate you choosing Above Lending and are grateful for the opportunity to support you.

It’s wonderful to hear that both team members were helpful and kind while working with you. We’re especially glad Josh was able to provide great support along the way during the application. We’ll be sure to let him and his manager know how much you appreciated his help.

If you ever have questions or need anything, we’re here to help and only an email or phone call away at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

they continued to help me with my…

they continued to help me with my objectives and worked very hard to approve my loan requests

30 March 2026
Above Lending logo

Reply from Above Lending

Hi Jennifer!

Thank you so much for sharing your experience with us, and congratulations on your approval! We’re grateful you chose Above Lending and truly appreciate the opportunity to support you in reaching your financial goals.

It’s wonderful to hear that our team members stayed committed to helping you work toward your objectives and put in the effort to guide you through the process and secure your loan approval.

If you ever have questions or need anything along the way, we’re here to help and only an email or phone call away at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

The agent was very courteous and…

The agent was very courteous and thoroughly when assisting me. I hope and trust that this program helps me out, and I can get my credit back in order.

17 April 2026
Above Lending logo

Reply from Above Lending

Hi Fletcher!

Thank you so much for taking a moment to share your experience with us, and congratulations on your approval! We’re grateful you chose Above Lending and truly appreciate the opportunity to support you along the way.

It’s great to hear that our team member was courteous and thorough while assisting you and helping walk through everything clearly. We’re glad we could be there to help answer your questions and make the process feel smooth.

If you ever need anything or have questions along the way, we’re here to help and only an email or phone call away at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

AGL sales

Above Lending is a great company to work for. The hiring process is fast and efficient, and the training is well-structured and very helpful. Special thanks to HR Abby for being supportive and making the onboarding process smooth and welcoming.

17 April 2026
Unprompted review
Above Lending logo

Reply from Above Lending

Hi Vara!

Thank you so much for taking the time to share your hiring experience. We’re really glad to hear the process felt smooth and efficient and that the training has been helpful as you get started.

And thank you for the shoutout to Abby. She truly is a rockstar, and we’ll be sure to pass your kind words along to her. We’re so happy she helped make your onboarding feel welcoming.

Most importantly, welcome to the Above Lending family! We’re excited to have you here and can’t wait to see all the great things ahead.

-The Above Lending Team

Rated 5 out of 5 stars

Friendly

Friendly, genuine, and professional. Listened to my concerns and wanted to help.

17 April 2026
Above Lending logo

Reply from Above Lending

Hi C!

Thank you so much for sharing your experience with us, and congratulations on your new loan with Above Lending! We truly appreciate you choosing us and we look forward to seeing you reach all of your financial goals!

It’s wonderful to hear that our team member came across as friendly, genuine, and professional while taking the time to listen to your concerns and help support you through the process.

If you ever need anything, we’re here to help and only an email or phone call away at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

This was quick and easy

This was quick and easy. The staff was really helpful and friendly. I will now be able to repair my credit.

17 April 2026
Above Lending logo

Reply from Above Lending

Hi Nick!

Thank you for taking a moment to share your experience, and congratulations on finding a great fit with Above Lending! We’re truly glad you chose us to be part of the progress you’re making toward your financial goals.

We’re really glad to hear the process felt quick and easy and that our team members were helpful and friendly along the way. Making things simple and supportive is exactly what we hope every applicant experiences.

If you ever need anything moving forward, we’re here to help and only an email or phone call away at (800) 201-2295 or customercare@abovelending.com.

- The Above Lending Team

Rated 5 out of 5 stars

The representative explained everything…

The representative explained everything and answered all my questions to my satisfaction.

7 April 2026
Above Lending logo

Reply from Above Lending

Hi Diane!

Thank you for taking a moment to share your review, and congratulations on your approval! We’re so glad you chose Above Lending and truly appreciate the opportunity to support you along the way.

It’s great to hear that everything was clearly explained and that your questions were answered to your satisfaction. We’re happy our team member could help make the process feel clear and comfortable.

If you ever need anything, we’re here to help and only an email or phone call away at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

Jeff Gannon was super helpful and…

Jeff Gannon was super helpful and knowledgeable! He made the process easy! Thanks Jeff!

16 April 2026
Above Lending logo

Reply from Above Lending

Hi Holly!

Thank you so much for taking the time to share your experience with us, and congratulations on getting approved!

We’re so glad you chose Above Lending to be part of this exciting step toward your financial goals. It’s wonderful to hear that Jeff was so helpful and knowledgeable and made the process feel easy from start to finish. We’ll be sure to pass your kind words along to him and his manager as well.

If you ever need anything along the way, we’re here to help and only a call or email away at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

Cameron was great

Cameron was great, very patient.

16 April 2026
Above Lending logo

Reply from Above Lending

Hi David!

Congratulations on the great progress you're making toward reaching your financial goals, and thank you for taking a moment to share your experience with us.

It’s great to hear that Cameron was so patient while assisting you through the process. Supportive guidance like that can make the experience much smoother, and we’re glad that came through during your interaction. We’ll be sure to pass your kind words along to Cameron and his manager.

If you ever have questions or need support along the way, our team members are always here to help at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

Kevin Hamilton was very helpful

Kevin Hamilton was very helpful. This is extremely stressful situation and I felt that everyone I talked to was calm and kind. I truly appreciate it!

16 April 2026
Above Lending logo

Reply from Above Lending

Hi Bethany!

Congratulations on the progress you're making toward your financial milestones, and thank you for taking a moment to share your experience with us.

It means a lot to hear that Kevin was so helpful and that the team members you spoke with were calm and kind during what can certainly feel like a stressful situation. Creating a supportive and reassuring experience is exactly what our team strives for, and we’re glad that came through. We’ll be sure to share your kind words with Kevin and his manager.

If you ever have questions or need support along the way, our team members are always here to help at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars
Above Lending logo

Reply from Above Lending

Hi Lora!

Congratulations on the great progress you're making toward your financial goals, and thank you for sharing your experience with us.

It’s wonderful to hear that your experience felt friendly, helpful, and easy from start to finish. That’s exactly the kind of experience our team works hard to create, and we’re glad it came through during your interaction.

If you ever have questions or need support along the way, our team members are always here to help at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Loan application was quick and easy, the rep answered all of my questions to my satisfaction and made everything very clear.

16 April 2026
Above Lending logo

Reply from Above Lending

Hi Joseph!

Congratulations on making great progress toward your financial goals, and thank you for taking a moment to share your experience with us!

It’s wonderful to hear that the application process felt quick and easy and that the team member you worked with took the time to answer all of your questions clearly. That’s exactly the kind of experience our team strives to provide, and we’re glad everything felt straightforward and well explained.

If you ever need anything or have questions along the way, our team members are always here to help at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

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