It has been a bit overwhelming and gratitude to Beyond Finance for this opportunity. Andrea shared the information, gave me time to process my feelings and then took me step by step all the way to th... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Elenore was very knowledgeable, transparent, and supportive throughout the application process. Interest rate is a bit high, but no different than what the banks already offer. its hard not to expect... See more
Company replied
I want to express my sincere appreciation for the outstanding support Kiana provided throughout my loan process. From the very beginning, she brought a personal touch that made a real difference.... See more
Company replied
Received an unexpected and much appreciated call for a loan offer through Above Lending’s partner Beyond Finance. I was able to go through the loan process quick and easy. Kevin Hamilton was a great l... See more
Company replied
Company details
Written by the company
Above Lending, Inc. is a next-generation financial services company with offices in Chicago. We provide simple and transparent products aimed to help our clients achieve their personal finance aspirations. With competitive rates and personalized support from our loan specialists, our mission is to simplify the lending process and help borrowers attain financial well-being. We are passionate about making credit more affordable and accessible, and we're committed to helping our clients accomplish their goals.
Contact info
650 Dundee Road, Suite 150, 60062, Northbrook, United States
- (800) 201-2295
- customercare@abovelending.com
- abovelending.com
4.8
Excellent
5K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lady on phone was very knowledgeable
Lady on phone was very knowledgeable, helpful and a delight to talk to.
4 May 2026
Reply from Above Lending
Hi Kim!
Thank you so much for the kind words, and congratulations on the great progress you're making. We truly appreciate you choosing Above Lending to be part of this experience.
We’re so glad to hear that our team member was knowledgeable, helpful, and a delight to speak with. That’s exactly the kind of experience we aim to provide, and it’s great to know it came through.
If you ever need anything, please feel free to reach out. We’re only a phone call or email away at (800) 201-2295 or customercare@abovelending.com.
- The Above Lending Team
I was pretty emotional
I was pretty emotional, the individual who helped me out was very nice and took my mind off of the situation.
4 May 2026
Reply from Above Lending
Hi Robert!
Thanks so much for sharing this, and congratulations on this new chapter!
We know conversations around finances can feel heavy sometimes, so it really means a lot to hear that our team member was able to make things a bit easier and help take your mind off things. We’re glad you found a good fit with us and that we could be there for you when it mattered.
If you ever need anything, please feel free to reach out. We’re only a phone call or email away at (800) 201-2295 or customercare@abovelending.com.
- The Above Lending Team
Informative
1 May 2026
Reply from Above Lending
Hi Janet!
Thanks so much for the review, and congratulations on the amazing strides you're making towards reaching your financial goals!
We’re really glad to hear you found the experience informative. Our team members work hard to make sure everything is clear and easy to understand, so it’s great to know that came through.
If you ever have any questions or need anything along the way, please feel free to reach out to us at (800) 201-2295 or customercare@abovelending.com.
- The Above Lending Team
Great customer service!
1 May 2026
Reply from Above Lending
Hi Stacy!
Thanks so much for the review and a big congratulations your new loan with Above Lending! We're so happy that you found a good match in us!
It's great to hear you had a great experience with our team members. Providing helpful, friendly support is what we’re all about, and it’s great to know that came through during your interaction.
If you ever need anything or have questions down the road, please feel free to reach out to us at (800) 201-2295 or customercare@abovelending.com.
- The Above Lending Team
I was very surprised when I was…
I was very surprised when I was contacted by Above Lending about applying for a loan. The representative Jeff Gannon was very professional and helpful as I was filling out the loan application. Once I was approved Jeff went step by step in explaining the procedures I needed to follow in paying down my loan. He also helped me as I was creating my account with Above Lending. He told me that if I have any questions I can contact a representative from Above Lending for help. I was very happy with my beginning experience with Above Lending.
24 April 2026
Unprompted review
Reply from Above Lending
Hi Patricia!
Thank you so much for sharing your experience, and congratulations on your approval!
We’re so glad to hear that Jeff made such a strong impression and took the time to guide you step by step through the application, approval, and account setup. That kind of support can make all the difference, especially at the beginning, and we’ll be sure to let him and his manager know how much you appreciated his help.
We’re thrilled that your first experience with Above Lending has been a positive one and truly appreciate you choosing us to be part of this process with you.
If you ever need anything along the way, please feel free to reach out, we’re only a phone call or email away at (800) 201-2295 or customercare@abovelending.com.
- The Above Lending Team
Superb Company!!!
Understanding the info about the loan. Ecstatic that I am graduated out of Beyond Finance and now have a lower monthly payment. My credit will recuperate now!! Thank you!!!
1 May 2026
Reply from Above Lending
Hi Suzy!
Thank you so much for the amazing review, and a HUGE congratulations on graduating from your debt resolution program! We're so happy to welcome you to the Above Lending family.
We’re delighted to hear that everything was clearly explained throughout the process and that you’re feeling confident and excited about this next chapter.
If you ever need anything, please feel free to reach out, we’re only a phone call or email away at (800) 201-2295 or customercare@abovelending.com.
- The Above Lending Team
I was skeptical
I was skeptical and cautious. The agent, Josh Luithle, was very kind and patient with me as I struggled to make a decision. He was persuasive but not pushy. I would like to believe he had my best interest in mind through the process. Excellent customer service. Very knowledgeable.
23 April 2026
Reply from Above Lending
Hi Patricia!
Thank you so much for sharing your experience, and congratulations on taking a meaningful step toward your financial goals!
We completely understand coming in feeling skeptical, so it’s especially great to hear that Josh was able to provide a supportive and pressure-free experience while helping you work through your decision. It sounds like he really took the time to meet you where you were, and we’ll be sure to let him and his manager know how much his patience and approach meant to you.
If you ever need anything moving forward, please feel free to reach out, we’re only a phone call or email away at (800) 201-2295 or customercare@abovelending.com.
- The Above Lending Team
Reply from Above Lending
Hi GL!
Thanks so much for the great review, and congratulations on your new loan with Above Lending!
It’s great to hear that everything was clearly explained and that all your questions were answered along the way. That kind of clarity and support is exactly what our team members strive to provide.
If you need anything else, please feel free to reach out, we’re only a phone call or email away at (800) 201-2295 or customercare@abovelending.com.
- The Above Lending Team
Reply from Above Lending
Hi Moises!
Thanks so much for the awesome review, and congratulations on your approval!
We’re so glad to hear you had a smooth, to-the-point experience with our team members while still receiving great customer service. That’s exactly what we aim for, making things clear, efficient, and helpful every step of the way.
If you ever need anything down the line, don’t hesitate to reach out, we’re only a phone call or email away at (800) 201-2295 or customercare@abovelending.com.
- The Above Lending Team
Danny was very professional
Danny was very professional, helpful & patient. He really took the time to explain every detail & answered every question I had.
30 April 2026
Reply from Above Lending
Hi Jeannette!
Thank you so much for sharing your experience, and big congratulations on the progress you're making toward your financial goals! Welcome to the Above Lending family.
It’s wonderful to hear that our team members took the time to walk you through every detail and made sure all your questions were answered along the way. That level of patience and care can make all the difference.
If you ever need anything else, please feel free to reach out, we're only a phone call or email away at (800) 201-2295 or customercare@abovelending.com.
- The Above Lending Team
Loan Service Assistant was great.
Loan Service Assistant was very nice. He explained everything in detail. He answered all my questions and addressed all my concerns. Overall experience was AWESOME.
30 April 2026
Reply from Above Lending
Hi Erin!
Thank you so much for sharing your experience, and congratulations on moving forward with your loan!
We’re so glad to hear that your Loan Service Assistant took the time to walk through everything in detail and made sure all of your questions and concerns were addressed. That level of care and clarity is exactly what we strive for, and it’s great to know it made such a positive impact on your overall experience.
If you ever need anything down the road, we’re only a phone call or email away at (800) 201-2295 or customercare@abovelending.com.
- The Above Lending Team
The process went great and staff where…
The process went great and staff where patient and helpful
30 April 2026
Reply from Above Lending
Hi Shawn!
Thanks so much for the review, and big congratulations on getting through the process smoothly with your loan! Welcome to the Above Lending family!
It’s great to hear that everything went well and that our team members were patient and helpful along the way. That kind of support can make all the difference, and we’re glad you had a positive experience from start to finish.
If you ever need anything or have questions down the line, please feel free to reach out to us at (800) 201-2295 or customercare@abovelending.com.
- The Above Lending Team
Customer service is amazing
Customer service is amazing. They answer all of my questions and take the time to make sure that I understand all of the information an instructions given to me.
22 April 2026
Reply from Above Lending
Hi there!
Thank you so much for sharing your experience, and a BIG congratulations on getting everything in motion! Welcome to the Above Lending family!
It’s wonderful to hear that our team members took the time to answer all of your questions and made sure everything was clearly explained. That kind of care and attention can make a big difference, and we’re so happy you felt supported every step of the way.
If you have any other questions or need anything along the way, please feel free to reach out to us at (800) 201-2295 or customercare@abovelending.com. We're here to help!
- The Above Lending Team
Easy to setup and was thoroughly…
Easy to setup and was thoroughly explained on all the processes
29 April 2026
Reply from Above Lending
Hi Michael!
Thanks so much for the kind review, and congratulations on your new loan with Above Lending!
It’s great to hear the process felt easy and that everything was clearly explained along the way. That’s exactly the kind of straightforward, supportive experience our team members aim to provide.
If you ever need anything, please feel free to reach out to us at (800) 201-2295 or customercare@abovelending.com.
- The Above Lending Team
Jeff Gannon was excellent
Jeff Gannon was excellent! Knew exactly how to how to help soothe concerns about the process and explained everything perfectly! He was very helpful and kind.
29 April 2026
Reply from Above Lending
Hi Brianna!
Thank you so much for the great review and a BIG congratulations on making it through the process and your approval! We are stoked that you've chosen us to a part of the next steps in your financial journey!
It’s wonderful to hear how supportive Jeff was throughout the process. Being able to ease concerns and explain everything clearly can make all the difference, and it’s great to know he delivered that kind, thoughtful experience. We’ll be sure to pass this along to him and his manager as well!
If you have any other questions or need anything at all, we're only a phone call or email away at (800) 201-2295 or customercare@abovelending.com
- The Above Lending Team
Kristin was absolutely wonderful to…
Kristin was absolutely wonderful to work with!!!! She walked us thru every step and was the most amazing delightful person ever!!!!
22 April 2026
Reply from Above Lending
Hi Vicki!
Thank you so much for sharing your experience, and congratulations on getting through the process! We’re thrilled you chose Above Lending to be part a part of this next chapter with you.
It’s so great to hear how wonderful Kristin was to work with and how she took great care of you throughout the process. We’ll be sure to pass your kind words along to her and her manager, they’ll be so happy to hear this!
If you ever need anything at all, we're only an email or phone call away at (800) 201-2295 or customercare@abovelending.com.
- The Above Lending Team
Payin was succinct
Payin was succinct, information, and efficient. Very knowledgeable and quick to answer all questions. Approval steps were easy with their help.
29 April 2026
Reply from Above Lending
Hi Kimberly!
Thank you so much for taking the time to share your experience, and a big congratulations on your approval! We’re so glad to hear everything felt smooth and easy along the way.
It’s great to know that Payin was able to provide you with such a memorable customer service experience. That kind of knowledgeable and streamlined process is exactly what we aim to deliver, and we’re happy it made a difference for you. We'll be sure to pass along your kind words!
If you ever need anything down the line, please feel free to reach out to us at (800) 201-2295 or customercare@abovelending.com.
- The Above Lending Team
My experience was great
My experience was great! Kona helped walk me thur everything. Eased any questions I had and made the whole process easy and understandable.
28 April 2026
Reply from Above Lending
Hi Scott!
Thanks so much for sharing your experience, and a BIG congratulations on your approval!
We’re so glad to hear everything felt clear and the processed moved along so smoothly. It’s great to know Kona took the time to walk you through everything and ease any questions along the way. We’ll be sure to pass that along to her and her manager, they’ll really appreciate your kind words.
If you have any questions or need anything at all, feel free to reach out to us at customercare@abovelending.com or (800) 201-2295.
- The Above Lending Team
Kristen
Kristen, the agent that worked with me on this process, was very pleasant, knowledgeable and just made the process, overall, enjoyable.
28 April 2026
Reply from Above Lending
Hi Mark!
Thank you for taking the time to share this, and congratulations on your approval!
We’re so glad to hear the experience was an enjoyable one from start to finish. It’s great to know Kristin made such a positive impression with her knowledge and approach. We’ll be sure to pass along your kind words.
If anything comes up, please feel free to reach out to us at customercare@abovelending.com or (800) 201-2295. We’re here to help!
- The Above Lending Team
Reply from Above Lending
Hi Patricia!
Thank you for sharing this and big congratulations to you, that kind of monthly savings is incredible. Hearing that it was quick and easy on top of that makes it even better.
We’re really glad everything came together in a way that brings you some real relief each month. Thanks for choosing Above Lending to be part of it.
If you ever need us, we’re only a phone call or email away at customercare@abovelending.com or (800) 201-2295.
- The Above Lending Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.