It has been a bit overwhelming and gratitude to Beyond Finance for this opportunity. Andrea shared the information, gave me time to process my feelings and then took me step by step all the way to th... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Elenore was very knowledgeable, transparent, and supportive throughout the application process. Interest rate is a bit high, but no different than what the banks already offer. its hard not to expect... See more
Company replied
I want to express my sincere appreciation for the outstanding support Kiana provided throughout my loan process. From the very beginning, she brought a personal touch that made a real difference.... See more
Company replied
Received an unexpected and much appreciated call for a loan offer through Above Lending’s partner Beyond Finance. I was able to go through the loan process quick and easy. Kevin Hamilton was a great l... See more
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Company details
Written by the company
Above Lending, Inc. is a next-generation financial services company with offices in Chicago. We provide simple and transparent products aimed to help our clients achieve their personal finance aspirations. With competitive rates and personalized support from our loan specialists, our mission is to simplify the lending process and help borrowers attain financial well-being. We are passionate about making credit more affordable and accessible, and we're committed to helping our clients accomplish their goals.
Contact info
650 Dundee Road, Suite 150, 60062, Northbrook, United States
- (800) 201-2295
- customercare@abovelending.com
- abovelending.com
4.8
Excellent
5K reviews
Replied to 95% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Above Lending
Hi Michael!
Thanks so much for the review! We’re glad to hear the process felt fast and simple and that our team member made the experience a pleasant one for you.
We appreciate you choosing Above Lending and allowing us to be part of this step toward your financial goals. If you ever need anything along the way, our team members are always here to help at customercare@abovelending.com or (800) 201-2295.
- The Above Lending Team
I didnt want that amount i tried to…
I didnt want that amount i tried to change it and i thought it would go to my bank.
6 April 2026
Reply from Above Lending
Hi Rhonda!
Thanks for sharing your experience. We’re really sorry for the confusion around the loan amount and where the funds were going.
With this type of loan, the funds are sent to your debt resolution program’s account to help move your enrolled accounts forward more quickly, rather than going directly to your bank. After settlements are completed and any debt resolution fees are applied, any remaining funds may be returned to you by the program if there’s a balance left.
That said, we’d be more than happy to take a closer look at your situation and walk you through how to request those funds back through your program if that’s what you’d like to do.
Please reach out to us as soon as possible at customercare@abovelending.com or (800) 201-2295 and we’ll help guide you through it.
- The Above Lending Team
I just started with Above Lending
I just started with Above Lending. The beginning process was extremely simple. Funds delivered quickly. Further stars are in the future.
30 March 2026
Reply from Above Lending
Hi James!
Thanks so much for the review, and welcome to the Above Lending family! We’re really glad to hear the start of the process felt simple and that your funds were delivered quickly. It’s great to know things are off to a smooth start.
We appreciate you giving us the opportunity to be part of this step forward, and we’re here to support you along the way. If anything comes up or you ever have questions, feel free to reach out to us at customercare@abovelending.com or (800) 201-2295.
- The Above Lending Team
Process was quick and easy
Process was quick and easy. I had a few questions before signing, and Mike was very helpful and answered all my questions.
6 April 2026
Reply from Above Lending
Hi Dr. Amana!
Thank you so much for taking the time to share your experience! And congratulations on your new loan with Above Lending. We’re really glad to hear the process felt quick and easy for you.
It’s great to know Mike was able to step in and make sure all of your questions were answered before you signed. Taking the time to walk through the details and make sure everything is clear is exactly the kind of support our team members strive to provide. We’ll be sure to share your kind words with Mike and his manager as well.
If you ever need anything or have more questions along the way, we’re here to help. You can always reach us at customercare@abovelending.com or (800) 201-2295.
- The Above Lending Team
The person I spoke with was very clear…
The person I spoke with was very clear about the loan and explained it very well. She was very pleasant and not patient in letting me make a decison on the loan.
5 April 2026
Reply from Above Lending
Hi Debbie!
Thank you so much for taking a moment to share your experience and congratulations on your approval!
We’re really glad to hear that the team member you spoke with explained everything clearly and gave you the time and space to make the decision that felt right for you. That kind of calm, no-pressure conversation is exactly what we aim for, so it’s wonderful to know it made a positive impression.
If you ever have questions or need anything down the road, our team is always here to help. You can reach us anytime at customercare@abovelending.com or (800) 201-2295.
- The Above Lending Team
True Gentleman
I had pneumonia, my voice kept fading in and out. Every step was a blessing. He gave me confidence and taught me new techniques on my phone. His assistance was amazing...WONDERFUL experience.
28 March 2026
Reply from Above Lending
Hi Juanita!
Thank you so much for sharing this. We’re so sorry you were feeling under the weather, and we hope you’re feeling much better now. Congratulations on your approval!
It means a lot to hear that our team member was patient, kind, and there for you every step of the way while your voice was fading in and out. We love hearing that he made you feel more confident, helped you with your phone, and turned the experience into such a positive one. Wonderful experiences like this are exactly what we hope for, and we’ll be sure to let him and his manager know just how much he meant to you.
If you ever need us, we’re only an email or phone call away at customercare@abovelending.com or (800) 201-2295.
- The Above Lending Team
Your representative
Your representative, Kevin, was very friendly and very patient helping me through the process.
3 April 2026
Reply from Above Lending
Hi Mary!
Thanks so much for the kind review. And a BIG congratulations to you on the amazing strides you're making towards reaching your financial goals!
We’re really glad to hear Kevin made the experience a positive one and took the time to patiently walk you through everything. Having friendly, supportive conversations like that can make all the difference when going through the process, and we’ll be sure to let him and his manager know you gave him a shoutout.
If you ever need anything along the way, our team is always here to help. You can reach us anytime at customercare@abovelending.com or (800) 201-2295.
- The Above Lending Team
Extremely Professional
Everyone was very professional and accommodating. The approval process moved very quickly.
The only problem I had was with submitting the final paperwork. That was on me not Above Lending
4 April 2026
Reply from Above Lending
Hi Jane!
Thanks so much for taking a moment to share your experience. Big congratulations to you on getting approved and moving things forward.
We’re really glad to hear the process felt smooth and that our team members were professional and accommodating along the way. It’s also great to know the approval process moved quickly for you. And don’t worry, paperwork hiccups happen to the best of us, so we’re just happy everything came together in the end.
If you ever need anything or have questions down the road, our team is always here to help. You can reach us anytime at customercare@abovelending.com or (800) 201-2295.
- The Above Lending Team
Very transparent about everything and…
Very transparent about everything and explained it perfectly.
3 April 2026
Reply from Above Lending
Hi Isaac!
Thanks so much for taking a moment to share your review, and a BIG congratulations on taking the next steps with your Above Lending loan!
We’re really glad to hear everything was explained clearly and that the process felt transparent from start to finish. Making sure applicants feel informed and comfortable every step of the way is something our team members truly care about, so it’s wonderful to hear that reflected in your experience.
If you ever need anything or have questions down the road, our team is always here to help. You can reach us anytime at customercare@abovelending.com or (800) 201-2295.
- The Above Lending Team
From the start of the phone call
From the start of the phone call, was a great experience. Everyone was very professional and friendly and understanding of my situation. The loan application process was like visiting with family members it was that personal experience. Thank you.
3 April 2026
Reply from Above Lending
Hi Bill!
Thank you so much for the great review...and congratulations on your new loan with Above Lending!
We love hearing that the experience felt that comfortable and personal. When the process feels more like chatting with family than going through a loan application, we know our team members are doing something right. It’s wonderful to hear they were friendly, professional, and took the time to really understand your situation.
Thanks again for sharing your experience with us. And if you ever need anything along the way, we’re always here to help at customercare@abovelending.com or (800) 201-2295.
- The Above Lending Team
Easy & Simple
The whole process was easy & simple, everything was explained in simple terms and understandable.
3 April 2026
Reply from Above Lending
Hi Eva!
Thanks so much for the review. And congratulations on the great progress you’re making towards reaching your financial goals!
We’re really glad to hear the process felt easy and simple and that everything was explained in a way that made sense. Our team members work hard to keep things clear and straightforward, so it’s great to know that came through during your experience.
If you ever need anything or have questions down the road, we’re always here to help at customercare@abovelending.com or (800) 201-2295.
- The Above Lending Team
Highly recommended
Libby made the lending process smooth and stress-free. She was knowledgeable, responsive, and great to work with. Highly recommend Above Lending!
2 April 2026
Reply from Above Lending
Hi Alecia!
Thanks so much for the kind words and for the recommendation. We’re really glad you chose Above Lending to be part of this step with you.
It’s great to hear that Libby helped make the process smooth and stress-free. Having someone knowledgeable and responsive guiding you through everything can make a huge difference, and we’ll be sure to let her and her manager know how much you appreciated working with her.
If you ever have questions or need a hand with anything down the road, we’re always here to help at customercare@abovelending.com or (800) 201-2295.
- The Above Lending Team
The ease of the process for approval…
The ease of the process for approval and the speed in which I received an answer
2 April 2026
Reply from Above Lending
Hi John!
Thanks so much for sharing your experience with us...and welcome to the Above Lending family!
We’re really glad to hear the process felt smooth and that you received an answer quickly. Our team works hard to keep the approval process as straightforward and efficient as possible, so it’s great to know that stood out during your experience.
If you ever have questions or need anything along the way, we’re always here to help. You can reach us anytime at customercare@abovelending.com or (800) 201-2295.
- The Above Lending Team
Easy and quick!!!
2 April 2026
Reply from Above Lending
Hi Joseph!
Thanks so much for sharing your experience and congratulations on your approval!
We love hearing that the process felt easy and quick for you. Our team members work hard to keep things simple and straightforward, so it’s great to know your experience reflected that.
If you ever need anything along the way, we're always here to help. You can reach us anytime at customercare@abovelending.com or (800) 201-2295.
- The Above Lending Team
Great Service!
I feel bad I can’t remember his name exactly, I believe it was Connor, he was great, helped me through, had a good small talk while things were loading. He helped me and explained thoroughly and answered all my questions!
2 April 2026
Reply from Above Lending
Hi Seth!
Thanks so much for sharing your experience, and a big congratulations on getting to the finish line on your loan approval!
We double checked on our side and it looks like the team member who helped you was Cameron. Connor was a pretty strong guess though, so we'll still count it... We're really glad to hear he kept things friendly with some good conversation while working through the logistics and took the time to explain everything clearly and answer all your questions along the way. We’ll be sure to pass along your shoutout to him and his manager!
If you ever need anything down the road, we're here to help. You can always reach us at customercare@abovelending.com or (800) 201-2295.
- The Above Lending Team
Great exeprience
The experience with the whole process was great. The agent helping me made the process easy and very professional.
25 March 2026
Reply from Above Lending
Hi Roderick!
Thanks so much for sharing your experience!...and a BIG congratulations on the great progress you're making toward your financial goals.
We're so happy to hear the process felt smooth and professional from start to finish. Our team members always aim to make things as easy and clear as possible, so it’s wonderful to know the agent assisting you helped make the experience a great one.
If you ever need us, we're here to help and only an email or phone call away at customercare@abovelending.com or (800) 201-2295.
- The Above Lending Team
Representative explained everything to…Good
Representative explained everything to help me decide. She was very helpful. Was nice and courteous
26 March 2026
Reply from Above Lending
Hi Bruce!
Thanks so much for sharing your experience, and congratulations on your new loan with Above Lending!
We're really happy to hear our team member took the time to walk through everything with you and help make the process clear and comfortable. These are important decisions, so it means a lot to know you felt supported along the way and found a solution that worked for you.
If you ever have questions or need anything as you move forward, we're here to help. You can always reach us at customercare@abovelending.com or (800) 201-2295.
- The Above Lending Team
Patrick was Awsome
1 April 2026
Reply from Above Lending
Hi Bryan!
Thanks so much for the review, and a BIG CONGRATULATIONS on your new loan with Above Lending!
We’re so glad to hear Patrick made such a great impression. We'll be sure to let them and their manager know you gave them a shout out. Our team members love hearing when their support helped make the experience a positive one.
If you ever need anything along the way, we're here to help. You can always reach us at customercare@abovelending.com or (800) 201-2295.
- The Above Lending Team
Eleanor was so helpful and was able to…
Eleanor was so helpful and was able to answer all my questions and got me the best deal for me
1 April 2026
Reply from Above Lending
Hi Juanita!
Thanks so much for sharing your experience, and big congratulations on taking the next step with Above Lending!
We're so happy to hear that Eleanor was able to answer all your questions and help find the option that worked best for you. We'll be sure to let them and their manager know how much you appreciated their help. Moments like this are exactly what our team members strive for.
If you ever need anything along the way, we're here to help. You can always reach us at customercare@abovelending.com or (800) 201-2295.
- The Above Lending Team
Reply from Above Lending
Hi Ryan!
Thanks so much for taking a moment to share your experience, and cheers to you on the positive strides you're making towards reaching your financial goals!
We're really glad to hear everything was clear, informative, and easy to understand. Our team members always aim to walk through things in a way that feels straightforward and helpful, so it's great to know that came through during your experience.
If you ever need anything or have questions down the road, we're here to help. You can always reach us at customercare@abovelending.com or (800) 201-2295.
- The Above Lending Team
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