ABOUT YOU Suomi logo
Visit website

ABOUT YOU Suomi Reviews 478

•
TrustScore 3 out of 5

3.2

Clothing Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

They sent me completely different item than what was ordered! Return of the totally wrong item is a big hassle and takes many many messages to the customer service. You also need to be able to print o... See more

Company replied

Rated 5 out of 5 stars

I bought Adidas sneakers for my daughter. She has a personal style, and the shoes had small black spikes all over them. That looks kinda cool and my daughter (15) was very pleased. I as a mom apprecia... See more

Rated 1 out of 5 stars

I sent the items a few days late, and they could no longer accept the return. I paid for the items, but now they won't send them back. I've been asking customer service about it, but nothing is gettin... See more

Company replied

Rated 5 out of 5 stars

i find it hard to get right size clothes for me in shops and i like buying cotton and other sustainable/environment friendly clothes at afforadable rates, with About You i can look up all the details,... See more

Company details

  1. Clothing Store
  2. Children's Clothing Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

ABOUT YOU on muodin verkkokauppa sinulle. Saat henkilökohtaisia suosituksia yli 1500 huippumerkin valikoimasta. Meille sinä ja tyylisi ovat tärkeimpiä. Tarjoamme sinulle muoti-inspiraatioita olipa tyylisi urheilullinen, elegantti tai pelkistetty. Koko-oppaan avulla saat automaattisia suosituksia omassa koossasi. Me ABOUT YOU:lla tarjoamme sinulle ilmaiset toimitukset* ja palautukset sekä 30 päivän palautusoikeuden. ABOUT YOU-sovelluksellamme voit shoppailla milloin ja missä vaan. Fashion isn’t about anyone else, it’s ABOUT YOU.

Contact info

3.2

Average

TrustScore 3 out of 5

478 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Good

Quite fast delivery, but unfortunately the smallest size was too big for me, no problems with return and refund. I’d like to mention the package, which is very smart if you have to return the goods. Definitely will make shopping here again

24 February 2021
Unprompted review
Rated 4 out of 5 stars

Everything went well

Everything went well. I got the products in perfect condition and sizing and pictures were trustful. The delivery took a bit longer than promised but it was worth the waiting.

26 January 2021
Unprompted review
Rated 1 out of 5 stars

Dont order!!

I ordered a pair of shoes and they promised to deliver them in six days. Well.. after two weeks I asked where they were? They answered they were on their way to me. One week later still no shoes. Asked again, and they asked me to wait a week more. After a month they sent me mail and asked me to fill a document that my parcel has been missing. This was not able to do online but by hand (in a year 2021). Oh.. and after filling the document I should still wait to end this whole thing. I will never order from About you ever again!!

21 January 2021
Unprompted review
ABOUT YOU Suomi logo

Reply from ABOUT YOU Suomi

Hi Nina,

Thank you for your feedback. My sincere apologies, that you had this experience with us and I can totally understand your frustration. We are continuously improving our services, thus your feedback is very valuable for us. I hope to see you shopping with us again!

Kind regards,

ABOUT YOU
Mikko

Rated 4 out of 5 stars

My first order from here

My order came quickly and was excatly what I want. I have paid the check before and I wasn'n sure that my order was coming. Everything went great I can pursuade this Shop for others.

10 January 2021
Unprompted review
Rated 5 out of 5 stars

Fast and firm!

Fast delivery despite of the X-mas time. Return worked well and my payment were fixed also fast. All the time I was informed by the e-mail.

5 January 2021
Unprompted review
Rated 5 out of 5 stars

Excellent experience

I was very satisfied on my first shopping experience here :) Fast delivery even after Black Friday and very large collection of clothing for myself and my son. I recommend highly! :)

1 January 2021
Unprompted review
Rated 5 out of 5 stars

EXELELENT

Very quick, excellent quality product, promises they make they will keep.
EXCELENT I will continue to use ABOUT YOU for sure.

24 December 2020
Unprompted review
Show reviews in all languages. (478 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look