They sent me completely different item than what was ordered! Return of the totally wrong item is a big hassle and takes many many messages to the customer service. You also need to be able to print o... See more
Company replied
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They sent me completely different item than what was ordered! Return of the totally wrong item is a big hassle and takes many many messages to the customer service. You also need to be able to print o... See more
Company replied
I bought Adidas sneakers for my daughter. She has a personal style, and the shoes had small black spikes all over them. That looks kinda cool and my daughter (15) was very pleased. I as a mom apprecia... See more
I sent the items a few days late, and they could no longer accept the return. I paid for the items, but now they won't send them back. I've been asking customer service about it, but nothing is gettin... See more
Company replied
i find it hard to get right size clothes for me in shops and i like buying cotton and other sustainable/environment friendly clothes at afforadable rates, with About You i can look up all the details,... See more
ABOUT YOU on muodin verkkokauppa sinulle. Saat henkilökohtaisia suosituksia yli 1500 huippumerkin valikoimasta. Meille sinä ja tyylisi ovat tärkeimpiä. Tarjoamme sinulle muoti-inspiraatioita olipa tyylisi urheilullinen, elegantti tai pelkistetty. Koko-oppaan avulla saat automaattisia suosituksia omassa koossasi. Me ABOUT YOU:lla tarjoamme sinulle ilmaiset toimitukset* ja palautukset sekä 30 päivän palautusoikeuden. ABOUT YOU-sovelluksellamme voit shoppailla milloin ja missä vaan. Fashion isn’t about anyone else, it’s ABOUT YOU.
Domstraße 10, 20095, Hamburg, Germany
Replied to 95% of negative reviews
Typically replies within 1 week
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I ordered DrDenim Macy Offwhite trousers. Size matched with the body measurements.
Great prices and good selection of quality products.
The items were really good that I ordered. I didn't give a 5 star, because it took like 10 days (4-5 days extra).
Absolutely amazing customer service and very very fast deliveries. Time and time again. So happy with your service all in all. Always new things in stock, including my size (4XL), wich is quite hard to find in many other stores.
I have ordered two times in a short time and everything went really good.
Easy shopping and always nice items on sale. My fave netshop!!
Everything went well. Delivery was a little bit slower than usual but otherwise 10 points
I’ve ordered twice from aboutyou. Both times were a disappointment. First time the shipping took over two weeks. Second time I ordered I got a completely different product than what I originally ordered. Their response: If I want the item I ordered, I have to order it again and pay for it again! And then of course pay for the return of the wrong products I got, or I won’t get my money back.
All in all an easy and satisfactory order experience.
The variety of garment is made for me and ordering is made as easy as possible.
I like how garmets are shown in websites. You get a realistic image and it helps to make your choice
I bought a pair of shoes size 43. I received shoes size 37. Then I called All About You to tell about it.
First one person, that I dont remember the name answeared the call and her answears to my questions werent good and also she didnt speaks english in a way that is easy to undertand. Then I called again and a worker named Sharon answeared the call. She solved all the problems and helped me in everything I needed. She is a fantastic worker I sent my shoes back, received my money in a short time. Sharon also gave me a voucher to buy the same shoes, with the same price. Unfortunately, All About You didnt had the shoes on the size I bought (43), so Sharon helped me to find some similar shoes and pay the same price of the shoes i firstly bought. I bought other shoes and now i'm waiting them. I hope this time I receive the correct size shoes. I must say that this was the first time I bought on All About You. If Sharon didnt gave me so amazing support, I wouldnt buy anything in your website anymore. Because of Sharon's help, I will keep buying on your website. Sharon deserves a big recognize about her work. Thank you.
Really good internetshopping, lots of nice clothes and different brands!
Products have been good and the size was right. Payment and delivery worked well too. I'm a happy customer =)
Easy returns with pre-filled return label sticker in the box. Prices are competitive, but shipment took a week (longer than some other companies).
I ordered from About you for the first time and the overall process was awesome. Packaging was super, communication was great.. product as promised and no need to return it..will definitely order again!
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