About the Stay Reviews 8

TrustScore 4 out of 5

4.1

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Company details

  1. Real Estate Agency
  2. Condominium Rental Agency
  3. Property Management Company
  4. Real Estate Rental Agency
  5. Short Term Apartment Rental Agency
  6. Vacation Rental

Written by the company

About the Stay supports residents through hospitality driven living across short-, mid-, and long-term stays, evolving alongside your changing needs over time. For regulated long-term lettings, we are an England qualified and Propertymark accredited letting agent, committed to recognised professional standards and resident care. Thoughtful service, reliable support, and spaces designed for real life. Because every stay is a moment in between.


Contact info

4.1

Great

TrustScore 4 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 4 out of 5 stars

Lovely apartment

Lovely apartment! Perfect location in a calm street, several restaurants close by and a large supermarket. Very comfortable beds, nice bathrooms, fully equipped kitchen and a nice terrace. Many stairs. The neighbours apartment is under construction - no work during the weekend, but early start on weekdays. We highly recommend.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Reliable Service and a Comfortable Home

I recently stayed in one of About The Stay’s houses and overall had a very positive experience. The property was clean, well-maintained, and thoughtfully set up for comfortable day-to-day living. It felt like a proper home rather than a typical rental, which made settling in very easy.
The house had a practical layout with good use of space, and everything needed for a short or longer stay was provided. It was clear that attention had been given to both comfort and functionality.
The team was professional and responsive throughout the entire process. Communication was smooth from booking to check-out, and any questions were handled quickly and efficiently. Knowing they are a regulated and accredited letting agent also added an extra level of reassurance.
Overall, I would recommend About The Stay to anyone looking for a reliable, well-managed house, whether for a short stay or something longer-term.

24 January 2026
Unprompted review
Rated 5 out of 5 stars

A nice place to relax and unwind ☀️

I stayed in Cotswolds and the location of the property was great. There’s a trendy restaurant just across the road (serving delicious food), and a farm shop a few minutes’ drive away. The place is quiet and perfect for relaxing, long walks & simply excaping the mad rush of London. I booked directly with About the Stay and I received a discounted price per night, which was amazing! Thank you 😊

18 March 2026
Unprompted review
Rated 5 out of 5 stars

100% as described

REF: 2 Bed Apt on Ponton Road London.
Photos exactly as per website. Apartment was spotless. 5 mins walk from Nine Elms tube station. 5 mins walk from Waitrose and Sainsbury's supermarkets. 5 mins walk from a few cosmopolitan bars and cafes. Perfect area for a London trip. Very quiet residence which suited our family and stay.

2 April 2026
Unprompted review
Rated 4 out of 5 stars

Perfect for the Olympic park facilities

The apartment was clean and comfortable great access to Olympic park facilities and local shopping. The kitchen had most things you needed. However low on towels - provide bath towels but not hand towels or bath mat. And kitchen only paper towels not tea towel.

Finally, we called to see if we could arrive 30mins early and they said only for $50 and when we arrived the trash from previous tenants hadn’t been cleared away and had fallen over so we actually couldn’t open the gate.
But we would stay there again if we were in the area

26 March 2026
Unprompted review
Rated 5 out of 5 stars

We had such a lovely stay at About The…

We had such a lovely stay at About The Stay in Kingham. The house is beautiful and so cosy – the stone fireplace and wooden beams make it feel warm and welcoming from the moment you walk in. Evenings by the fire with a glass of wine were definitely a highlight. The location is just as special – peaceful countryside, open fields, and that classic Cotswolds charm. It’s the perfect place to switch off and properly relax. The service from the team was honestly exceptional. They assisted us with everything from the initial enquiry right through to check-out, always quick to respond and incredibly helpful. If I had to rate it, it would be 100 stars.

We’ll definitely be back.

25 January 2026
Unprompted review
Rated 5 out of 5 stars

Recommend!

We used them for almost three years as short let agency and was very happy with the service. Fast and clear communication, open minded and always ready to help. Recommend!

29 November 2024
Unprompted review
Rated 1 out of 5 stars

Consider other options

I was a customer of about the stay and had multiple problems as a tennant, which took weeks (and even months) to resolve. Quick to respond, but not to action. Seems unfamiliar with property law and the rights of tennant and landlord.

30 November 2022
Unprompted review
About the Stay logo

Reply from About the Stay

After a thorough review of our records, we’re unable to locate any transaction or interaction with someone matching the details provided here.
We welcome honest feedback from real customers, as it helps us improve. If you’re a genuine customer, please feel free to reach out to us at info@aboutthestay.com so we can address your concerns directly.
We’re committed to providing quality service, and our many satisfied customers attest to our dedication. Thank you.

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