Ableworld - Rhyl Reviews 13

TrustScore 4.5 out of 5

4.5

1 Westbourne Avenue, LL18 1EE Rhyl, Denbighshire, GB


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Rated 5 out of 5 stars

Fantastic, I spent 2 hours with Alex trying several scooters outside to check how they perform over humps and bumps. No pushy seller anything like that he was very knowledgeable about all the product... See more

Company replied

Rated 5 out of 5 stars

I bought a mobility scooter at Ableworld Rhyl, the manager, Jenna attended to me she couldn't have been more helpful & obliging, she explained everything about the scooters in simple terms & did not t... See more

Company replied

Rated 5 out of 5 stars

I wanted to purchase a mobility scooter for my Dad. I phoned Ableworld (in Rhyl) and spoke in general terms regarding suitability and availability. I took Dad to the showroom and he spent a littl... See more

Company replied

Rated 5 out of 5 stars

We went to Ableworld in Rhyl to purchase a disable scooter for my wife. We were greeted by a sales person called Jasmine who was very knowledgeable about the scooters. She showed us how to dismantle t... See more

Company replied


Company details

  1. Mobility Equipment Supplier
  2. Hospital Equipment and Supplies Store
  3. Wheelchair Store

About Ableworld - Rhyl

Written by the company

About Us

Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.

Ethical Traders

We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.

Our Products

Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.


Contact info

  • 1 Westbourne Avenue, LL18 1EE, Rhyl, Denbighshire, United Kingdom

  • 01745 336843

4.5

Excellent

TrustScore 4.5 out of 5

13 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Knowledgeable, friendly and helpful

Fantastic, I spent 2 hours with Alex trying several scooters outside to check how they perform over humps and bumps. No pushy seller anything like that he was very knowledgeable about all the products on show and helped me to make up my mind on which scooter to buy

25 January 2026
Unprompted review
Ableworld - Rhyl logo

Reply from Ableworld - Rhyl

Hi,

Thank you for your lovely review! We're thrilled to hear that Alex could take the time to help you test the scooters and that you felt supported without any pressure. We'll be sure to pass your kind words on!

Enjoy your new scooter, and thanks again for choosing us!

Take care,
Ableworld

Rated 5 out of 5 stars

Jenna Blackburn - Fantastic

Jenna Blackburn the assistant was absolutely fantastic with my dad and extremely helpful. She explained everything and had a lovely friendly manner!
Diolch from Gwyn.

16 September 2025
Unprompted review
Ableworld - Rhyl logo

Reply from Ableworld - Rhyl

Hi Nia,

Thank you so much for your kind words! We’re thrilled to hear that Jenna was able to help your dad and made the experience so positive. We’ll be sure to pass on your feedback – she’ll be delighted!

Diolch yn fawr,
The Ableworld Team

Rated 5 out of 5 stars

I bought a scooter from your Rhyl store…

I bought a scooter from your Rhyl store and was totally put at ease. Alex went through everything and answered all our questions and even took our scooter outside to ensure I could easily lift into the car. Sales team second to none and will definitely be back soon

2 August 2025
Unprompted review
Ableworld - Rhyl logo

Reply from Ableworld - Rhyl

Hi,

Thank you for sharing your wonderful experience at our Rhyl store. We’re so pleased to hear Alex made you feel at ease, answered all your questions, and went the extra mile to ensure your scooter was easy to lift into your car.

We’ll be sure to pass on your kind words to Alex and the rest of the sales team – they’ll be delighted to know their efforts made such a difference. We look forward to welcoming you back soon!

Take care,
Ableworld

Rated 5 out of 5 stars

I would just like to take a minute to…

I would just like to take a minute to pass on some feedback regarding Ableworld, Rhyl. Myself, my brother, my elderly mother visited your store in North Wales to enquire about a mobility scooter, the young assistant was absolutely run off her feet, but still took time to demonstrate how they worked and offered a free demonstration at Home, which was followed up with excellent customer service from your head office in Crewe. Today, a fantastic gentleman turned up on time to demonstrate the boot scooter which is foldable and suits my needs as I will be lifting the scooter in and out of my car, having suffered a broken back two years ago and is also small and compact enough to carry in my car and also storing my mum’s home. Within half an hour under no pressure we purchased the scooter and this afternoon we were out on the beachfront which is the first time in many years with my mum who took to it like a duck to water! Thank you so much for your customer service you have extended to us, I realise and appreciate we may have found one a little bit cheaper elsewhere but the peace of mind and the customer satisfaction you have provided has been outstanding and we will highly recommend you to our friends and family. Our only regret is that we didn’t come to you sooner. Thank you again

23 April 2025
Unprompted review
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Reply from Ableworld - Rhyl

Hi,

Thank you so much for taking the time to share your experience. We're delighted to hear that the team in Rhyl - and later our delivery team - gave you and your family such great care and attention. It means a lot to us that our team could make such a difference, especially in helping your mum enjoy her independence again. We understand how important peace of mind is when making a purchase like this, and we're so pleased that the scooter has already made such a positive impact. We'll make sure the team sees your kind words - thank you again for choosing us.

Take care,
Ableworld

Rated 5 out of 5 stars

Pavement Scooter

I wanted to purchase a mobility scooter for my Dad. I phoned Ableworld (in Rhyl) and spoke in general terms regarding suitability and availability. I took Dad to the showroom and he spent a little time looking at various options. He then tried one around the shop and bought it there and then.
Everything was fully explained and several minor queries I had were resolved easily.
Dad is now able to go out again and he is delighted with his purchase.
I cannot praise Ableworld (and Jasmine Jones) highly enough!
Thank you!

8 July 2024
Unprompted review
Ableworld - Rhyl logo

Reply from Ableworld - Rhyl

Hello Carol,

Thank you for taking the time to leave us some feedback. We are thrilled to hear our Rhyl team provided great service on your visit. With a special shout-out to Jasmine! We hope to see you again.

Take care,
Ableworld

Rated 5 out of 5 stars

Great customer service

Jenna was highly professional and knowledgeable. She took time to fully explain the product features and benefits and how it would meet my mother's needs.

16 October 2023
Unprompted review
Ableworld - Rhyl logo

Reply from Ableworld - Rhyl

Hello Paul,

Thank you for taking the time to leave us this excellent review. We are delighted to hear that Jenna from our Ableworld Rhyl was able to help you gain knowledge on our products and help find a product to meet your mother's needs. We hope to see you again.

Take care
Aleworld

Rated 5 out of 5 stars

Jenna could not have been more helpful.

8 August 2023
Unprompted review
Ableworld - Rhyl logo

Reply from Ableworld - Rhyl

Hello Karen,

Thank you for taking the time to leave us this excellent review. We are delighted to hear that Jenna from our Ableworld Rhyl was able to provide great service and help you on your visit. We hope to welcome you back again.

Take care
Ableworld

Rated 5 out of 5 stars

Mobility scooter

I bought a mobility scooter at Ableworld Rhyl, the manager, Jenna attended to me she couldn't have been more helpful & obliging, she explained everything about the scooters in simple terms & did not try to push a sale on me like some businesses do, throughout the sale she was very professional. The staff were very pleasant as usual as I have bought many items in the past. Mavis Howard.

13 July 2023
Unprompted review
Ableworld - Rhyl logo

Reply from Ableworld - Rhyl

Hello Mavis,

Thank you for taking the time to leave us this excellent review. We are delighted to hear that Jenna from our Ableworld Rhyl was able to help you find a scooter that met your needs. It's also great to hear that all the team at Ableworld Rhyl were very pleasant. We hope to welcome you back again.

Rated 5 out of 5 stars

Our experience at Ableworld Rhyl,

We went to Ableworld in Rhyl to purchase a disable scooter for my wife. We were greeted by a sales person called Jasmine who was very knowledgeable about the scooters. She showed us how to dismantle the scooter and then rebuild. We were not able to purchase the scooter as it was to heavy to lift. Jasmine showed us other scooters without being pushy. The experience was a positive one and We will definitely return when we decide on what's right for us. We'll done young lady you made our experience of purchasing a scooter a positive one, and we will hopefully be back

8 July 2023
Unprompted review
Ableworld - Rhyl logo

Reply from Ableworld - Rhyl

Hello Des,

Thank you for taking the time to leave us this excellent review. We are thrilled to hear that Jasmine from our Ableworl Rhyl was able to help you on your visit to us in-store. We hope to welcome you back again.

Take care
Ableworld

Rated 5 out of 5 stars

Excellent service bought a new scooter…

Excellent service bought a new scooter served by jenna at rhyl very quick sedvice

22 May 2023
Unprompted review
Ableworld - Rhyl logo

Reply from Ableworld - Rhyl

Hello,

Thank you for taking the time to leave us this excellent review. We are delighted to hear that Jenna at Ableworld Rhyl provided excellent service and was able to help you find tu back the right mobility scooter to meet your needs. We hope to welcome you back again.

Take care
Ableworld

Rated 5 out of 5 stars

Jasmine from the rhyl store was very…

Jasmine from the rhyl store was very helpful in helping us to choose a mobility scooter she was very knowledgeable about them and let us take them apart and put them back together to see how easy they were and the weight of them will visit again soon

15 April 2023
Unprompted review
Ableworld - Rhyl logo

Reply from Ableworld - Rhyl

Hello Neta,

Thank you for taking the time to leave us this excellent review. We are thrilled to hear that Jasmine from Ableworld Rhyl was very helpful in helping you find a mobility scooter to meet your needs.We look fowared to seeing you again.

Take care
Ableworld

Rated 5 out of 5 stars

Fantastic staff

Able world rhyl in northwales...I can not praise all there staff enough a special thank you to elliot who went above and beyond to assist me in store.. his expertise and knowledge is exemplary service with a smile always ....I would highly recomend going to there store ...

22 August 2022
Unprompted review
Ableworld - Rhyl logo

Reply from Ableworld - Rhyl

Hello Anita,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that the team in Ableworld Rhyl went above and beyond to assist you in-store. We hope to see you again in the near future.

Take care,
Ableworld

Rated 5 out of 5 stars

What a great experience at this store

What a great experience at this store. JOE could not have been more helpful or patient with my Dad who is quite frail. He explained everything to Dad so that he would be able to use the chair we were hoping to buy easily. All the staff were very friendly. We called in on the Monday and the chair was delivered on the following Thursday. The delivery team were amazing too, they moved the old chairs out of the way and even hoovered before putting the new one in. Thank you so much to everyone at this store. we will definately recommend you.

12 August 2022
Unprompted review
Ableworld - Rhyl logo

Reply from Ableworld - Rhyl

Hello Mrs Adams,

Thank you for taking the time to leave us an excellent review. It is fantastic to hear that Joe from Ableworld Rhyl was extremely helpful and patient with your Dad when looking for a chair. We hope we see you again in the near future.

Take care,
Ableworld

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