I have tried several times to get a return document so that I can return two inferior dresses but have yet to get any help. The address on the package is: Joe Doe, 154-09 146th Avenue, Jamaica, NY 1... See more
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See what reviewers are saying
Always concerned re: sizing when ordering on line. I ordered smalls (she is 5'2" and about 120 pounds) and they fit very well. She likes the fabrics. The only problem was a delay in shipping (it was a... See more
Lovely light summer top. Arrived quicker than expected as thought it be coming from the states was also concerned that import duty might be applicable, it wasn't so was very Happy. Will buy again fro... See more
Buying from a FB sites is always a concern and often a ripoff. I found Abilvia to be toally professional and the customer service was prompt and helpful when I had a shipping question. The package arr... See more
Company details
Written by the company
SlotExpress - Jusqu'á €1000 + 200 Tours Gratuits
Contact info
France
- abilvia.com
You should know
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Product exactly as advertised and fit…
Product exactly as advertised and fit my wife perfectly. Delivery was timely, too.
Absolute garbage
Absolute garbage. Tops are nothing like the pictures. Cheap crap material. Two of them had unfinished hems. Tried to return them but no return label. DON'T ORDER FROM HERE IT'S JUNK.
2nd time ordering and very pleased with…
2nd time ordering and very pleased with my items. They took a month to arrive, but I love all four pieces. They fit well (I’m a size 6 and ordered a small) - good quality material, packaged well, & colors match the on line site.
Cruise
Very satisfied with product but shipping
Is so darn slow
Too many processors to go thru
Not direct shipped from company
Be sure and order at least a month prior to your needed date
Arrived on time and in good condition
This is a scam don’t order
This is a scam don’t order
When to try to contact them there is no such email no help at all. They say my order number and email Donets exist. Don’t waste your time.
Good Quality
The quality of the clothing items was better than anticipated. In addition, customer service was quick to respond to my inquiry.
Victoria
Great quality product
Product arrived in timely manner and is very nice quality.
Great shop!
Abilvia has beautiful clothes and a big selection. I've shopping here a few times and never had any problems with my order or deliveries
Patience when placing an order
The length of time for shipment was longer than I’m used to. More frequent communication during shipment would have been appreciated. I ordered 3 items. The dress ordered was not as expected. A matter of taste.
Return merchandise too small
Ordered 3 shirts that looked lovely but when received march 24th they were too small Ordered according to the specs of the company. Want to return for full amount of payment of $107.32. Received an email with an offer of $18.00 which is not acceptable. Would like to order again but do not trust company to be trustworthy.
Not yet opened as are away at moment…
Not yet opened as are away at moment and it was delivered whilst away
DON’T BUY FROM THIS COMPANY
DON’T BUY FROM THIS COMPANY. I have been scammed before by companies whose products come from China and must be returned there—if they can be returned at all. So before ordering from abilvia I read their return policy, which says they don't accept returns for reason of size. I wrote them, saying that size charts aren’t always reliable, and I won’t buy from a company I can’t return to. I asked where returns had to be sent. Here’s the answer I got: “We have 2 warehouses in US, one is in Elizabethport, NJ, the other is in Greenwood,IN.If the items don't fit, we can also exchange. If you insist on return, you need return the items at your cost.If you do not like, you can return at your cost.” Turns out this is just BS. After 6 weeks I got my items. They didn’t fit. I wrote for return info. I got two replies offering to credit 1/4, then 1/3 of the price. I was advised to keep the items or donate them. I refused these “offers” and I’m still trying to get ALL my money back.
The items I purchased were perfect
The items I purchased were perfect. Fit well. It just took a very long time to get the shipment from the day I ordered it.
The dresses seem well made and fit…
The dresses seem well made and fit nicely. However, it took a very long time to receive the items. They are nicely packaged, and I only need to return one dress due to the fit.
I place a order and realie this…
I place a order and realize this company was in China. I canceled my order right away. My cc was charged $169.00
I just received a package it states $56.00. No one has contacted me to where I send back & get my money. I'm calling my cc company. Stay away from this place. No one gets back to you.
Product is if good quality,looks as…
Product is if good quality,looks as posted,price right shipping quickly.you cannot go wrong buying from them
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