I would give this company 100%. They were so helpful with my order. Getting back to me, keeping me informed when my account was back open. The products are top quality too. Previous orders we... See more
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Excellent communications, very prompt delivery, packing could have been a little better, or more care by courier, but I found Abena to be fantastic. Does what they say on the tin. Competitive Price,... See more
Ordered a large box of pads yesterday. A large, plain box without any significant print arrived at lunchtime today and the products are of excellent quality for a reasonable outlay. Delighted by the s... See more
When ever I had a problem with ordering or a question to ask, I was NOT made to feel a fool and that nothing was too much trouble. Being a man over a certain age I do have my problems with modern te... See more
Company details
Information provided by various external sources
Welcome to the Abena UK Online store, here you will find our full range of products from Incontinence pads and other healthcare products.
Contact info
Sprint Point, Dolomite Avenue, CV5 6US, Coventry, United Kingdom
- 02476854800
- mailorder@abena.co.uk
- abenaonline.co.uk
4.7
Excellent
427 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Excellent service
7 September 2019
Unprompted review
Bad stock control
Whenever I place an order there is always something 'out of stock and waiting to arrive'
I usually order by post, but thought it would be quicker on-line. When I received part of my order I informed them I had received some old stock, that the containers where dirty and, when I cleaned them I noticed the expiry date was in a month? I e-mailed them straight away and then had to send another one a few days later as I had not heard from them!
When I got a reply, it was very apologetic and they arranged for the old stock to be collected and that they would send me replacements.
When I received the replacements, one of them was the same expiry date of 1 month.. I sent yet another e-mail and received a reply that was very apologetic which stated I would get a part refund and that they would look into this so it does not happen again
I hope their service improves as I am very unsure about ordering from them again.
5 September 2019
Unprompted review
No problems of any sort
No problems of any sort. An easy process even for someone like me,quite a dinosaur with technology.
23 August 2019
Unprompted review
very please with this product
20 August 2019
Unprompted review
Some times it can go wrong and you…
Some times it can go wrong and you don't get your delivery on the day/date they say.
20 August 2019
Unprompted review
DPD PROMISED DELIVERY ON 31 JULY 2019
DPD PROMISED DELIVERY ON 31 JULY 2019 - GOODS FAILED TO ARRIVE, NO NOTIFICATION GIVEN
THEN, DPD PROMISED DELIVERY ON 05 AUGUST 2019 - GOODS ARRIVED.
20 August 2019
Unprompted review
Poor delivery service who claimed…
Poor delivery service who claimed delivery falsely but abena promptly sent replacement item
14 August 2019
Unprompted review
Very good products and prompt delivery
Very good products and prompt delivery. Will use again.
13 August 2019
Unprompted review
Abena are comfortable to use
Abena are comfortable to use. absorption is excellent. No plastic in them. Very quick delivery.
Great service.
9 August 2019
Unprompted review
Excellent service.
3 August 2019
Unprompted review
They supplied what I needed quickly and…
They supplied what I needed quickly and securely
30 July 2019
Unprompted review
Great service Thanks!!
29 July 2019
Unprompted review
Brilliant service if you order before…
Brilliant service if you order before 1pm it's there next day 😊
23 July 2019
Unprompted review
Quick,easy,fabulous delivery,kept up to…
Quick,easy,fabulous delivery,kept up to date on progress through out.
Will use you again.
Thank you
15 July 2019
Unprompted review
Great service / delivery next day…
Great service / delivery next day thanks :)
15 July 2019
Unprompted review
Fast delivery great product
15 July 2019
Unprompted review
Delighted
Delighted with Abena products.........It is great that we can purchase pads when our prescription is not available (at discount prices ) thank you Abena!
15 July 2019
Unprompted review
Efficient and quick
15 July 2019
Unprompted review
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