Shocking company they supply you equipment that doesn’t work then keep invoicing you along the way. Be careful it’s not all what you thing steer clear, Further info: I have been asked for personal i... See more
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Would highly recommend Abax - Vicki is our account handler & I always get a 5 star service, knowledgeable, helpful and efficient. Thank you
ABAX has genuinely levelled up our fleet operations at Charterhouse. Real‑time tracking plus detailed reporting is exactly where good fleet management software proves its worth. Thank you ABAX team!
Company replied
I’ve previously used Hilti ON!Track so I understand how the tagging system works. The bonus with ABAX is their simplicity. I received a call from Dale, one of their account executives and had an onl... See more
Company replied
Company details
About ABAX UK
Written by the company
Simplify Your Fleet, Equipment and Asset Management
Why Choose ABAX?
ABAX helps businesses save time, cut costs, and stay compliant with one smart, easy-to-use Fleet & Asset Management Platform – trusted by thousands across Europe.
Smart Tracking Made Simple
Track and manage vehicles, machinery, tools, and field workforces – all from a single platform. No professional installation required.
Trusted by Thousands
Over 500,000 assets are already connected to ABAX. From construction and logistics to utilities and service, our customers benefit from:
Proven Results
Companies across multiple industries see ROI from day one with ABAX. Scroll down to see why our customers rate us highly.
Get Started
Discover how ABAX can work for your business. Visit abax.com/en-gb or call 01733 698888 today.
Why Choose ABAX?
ABAX helps businesses save time, cut costs, and stay compliant with one smart, easy-to-use Fleet & Asset Management Platform – trusted by thousands across Europe.
Smart Tracking Made Simple
Track and manage vehicles, machinery, tools, and field workforces – all from a single platform. No professional installation required.
Trusted by Thousands
Over 500,000 assets are already connected to ABAX. From construction and logistics to utilities and service, our customers benefit from:
- Reduced admin and paperwork
- Faster, more efficient operations
- Improved compliance and reporting
- Support for ESG and sustainability targets
Proven Results
Companies across multiple industries see ROI from day one with ABAX. Scroll down to see why our customers rate us highly.
Get Started
Discover how ABAX can work for your business. Visit abax.com/en-gb or call 01733 698888 today.
Contact info
Allia Business Centre, Peterborough United Football Club, London Road, PE2 8AN, Peterborough, United Kingdom
- +44 1733 698 888
- customerservice@abax.co.uk
- abax.com/en-gb
4.0
Great
329 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Great cost effective solution
Efficient service from the order team with attentive post sales support. The option of having vehicles, plant and valued devices tracked is superb. Great cost effective solution in terms of both management and security!
1 July 2023
Unprompted review
Reply from ABAX UK
Thank you for taking the time to leave your review. I will be sure to pass your excellent comments on to the team! Anna @ ABAX
Helped me recover my account straight…
Helped me recover my account straight away many thankx
7 July 2023
Unprompted review
Reply from ABAX UK
So happy we could help! Thanks for the excellent 5* review! Anna @ ABAX
Usaamah helped with any issues I had
Usaamah helped with any issues I had, a very helpful person. Great tracking equipment, would and have recommended to others.
7 June 2023
Unprompted review
Reply from ABAX UK
Thank you for your amazing review - I'll pass your comments on to Usammah who will be thrilled! Anna @ ABAX
Great service
Great service, fully recommend everyone.
Easy to have access to your driving history etc.
Very friendly team happy helping.
Thank you very much Abax team.
7 June 2023
Unprompted review
Reply from ABAX UK
You're welcome! Thank you for the excellent review. Anna @ ABAX
Accounts team are shocking
Trackers worked, however since we've finished using them we've had nothing but trouble. Accounts team extremely hard work and uncontactable. Sending debt recovery letters which are incorrect when we've even had confirmation that there's nothing to be paid to them!!
5 June 2023
Unprompted review
Reply from ABAX UK
Thank you for taking the time to leave your feedback. We are very sorry to hear of your experience with our Accounts Department and will take a look at how our processes failed you. We are typically quite proud of our customer service and will reinforce our commitment to responding appropriately to our customers queries within a 48 hour window.
Should you wish to discuss this in any further detail, please feel free to contact us on 01733 698888.
Great company
Great company! Been with them 2-3 years now always easy to deal with. Excellent customer service and really easy to use. Never had any problems.
26 May 2023
Unprompted review
Reply from ABAX UK
Thank you for your excellent review! I'll pass your comments on to the team - Anna @ ABAX
Exceptional customer support, fantastic product!
After a fair few days of researching vehicle trackers I was recently referred to ABAX by a local business. I must say it was an outstanding experience. ABAX's customer support is exceptional, ensuring all my queries are addressed promptly. Jack in particular is an asset to the team, always at the end of the phone when i have a question or query about what the tracker can do. The installation was hassle-free, and the tracker itself offers accurate real-time tracking. The app is really user friendly and offers a wealth of data from many different angles of the app, making things like; reporting, milage, productivity, vehicle maintenance and much more data hassle free to understand and extract from the app and generally making my job much easier.
Highly recommended!
1 May 2023
Unprompted review
Reply from ABAX UK
Hi Vanessa, thank you for taking the time to leave us such a fantastic review. I'll make sure your comments are passed to our team. Many thanks, Anna @ ABAX
Easy set up with good customer care.
25 February 2023
Reply from ABAX UK
Thank you for leaving us a review! We are pleased you're happy with our service. Anna @ ABAX
for good communication
17 February 2023
Reply from ABAX UK
Thank you for leaving us a review! We are pleased you're happy with our service. Anna @ ABAX
The units are sent out for self fit
The units are sent out for self fit. I use another tracking for my other company. They come out and fit so done properly. Not sure if abax or Zego but not much correspondence or help.
Fitting of the units would improve service greatly
17 February 2023
Reply from ABAX UK
Thank you for taking the time to leave a review, however your account is registered with Zego and not ABAX. If Zego are unable to assist, then our customer service department can be contacted on 01733 698888. We'd be happy to talk you through the various options for installation.
Shocking accounts department
The trackers work well, however the accounts department are shocking. Our direct debit was never processed resulting in a number of payments being missed. Abax did not notice we hadn't been paying and it was only me calling they realised. Its taken nearly a year for them to do anything. The staff are not very helpful and never call you back.
25 May 2023
Unprompted review
Reply from ABAX UK
Hello,
Thank you for your feedback.
I’m sorry to hear about your experience and that we did not meet the level of service we strive for.
We would be happy to review the specific incident in more detail with you so that we can better understand what happened and how we might improve going forward. Please feel free to reach out via email.
We’re committed to providing excellent customer service and are looking forward to hearing from you!
Kind regards
ABAX UK
Great service
As a company we have used abax for 7+ years, the system is constantly being improved and upgraded and has always worked very well for us.
The customer service is always second to none and i would recommend abax to anybody in the market for a vehicle tracking system.
24 May 2023
Unprompted review
Reply from ABAX UK
Hello,
Thank you for taking the time to write us a positive review, At ABAX customer feedback is very important to us.
This enables us to grow and continue providing the best experience possible for our customers.
We are very glad to hear that you are satisfied with our service.
Kindest regards
Mario
Avoid This company
Avoid This company . We have now just ended our 3 year contract AS WE HAVE FOUND A GOOD COMPANY FOR LESS THAN HALF OF THEIR PRICE . Poor service and rip off .
21 May 2023
Unprompted review
Reply from ABAX UK
Hello,
Thank you for your review.
I'm sorry to learn about the unfavorable experience that you had with our service.
Kindest regards
Mario
Good company
Customer service is great and manage to get things done quickly.The app is very user friendly. No complaints
17 May 2023
Unprompted review
Reply from ABAX UK
Hello,
Thank you so much for your feedback. Should you ever need anything more from ABAX, please don't hesitate to get in touch :-)
Kind regards,
ABAX UK
Reply from ABAX UK
Hello
Thank you so much for your positive feedback! We’re so grateful that you took the time to share your feedback with us.
Have a wonderful day!
Kind regards
ABAX UK
They were very quick and knowledgeable…
They were very quick and knowledgeable - the trackers are very easy to use - we are really happy!
11 May 2023
Unprompted review
Reply from ABAX UK
Hello,
Thank you for taking the time to write us a positive review, At ABAX customer feedback is very important to us.
This enables us to grow and continue providing the best experience possible for our customers.
We are very glad to hear that you are satisfied with our service.
Kindest regards
ABAX
Reply from ABAX UK
Hello
Thank you so much for your positive feedback! We’re so grateful that you took the time to share your feedback with us.
Have a wonderful day!
Kind regards
ABAX UK
Great product for the right application
ABAX did their very best to provide us with a unique solution in tracking our items of plant and machinery. Unfortunately due to various complications, the units did not provide the solution we were looking for but ABAX were very understanding and we agreed not to proceed. In different circumstances the units would worked. Geat business, greatpeople and greatproduct. Just need the right application.
3 February 2023
Reply from ABAX UK
Hello,
Thank you for your feedback.
I’m sorry to hear about your experience and that we did not meet the level of service we strive for.
Kind regards
ABAX UK
Unless its sales customer service is poor!
trying to get in touch with these people is difficult.
phone calls cut off, emails ignored, trying to pay an invoice just doesn't work. wish id never chose abax currently.
21 January 2023
Reply from ABAX UK
Hello
We are sorry that you have had so many issues getting through to us. We endeavour to get back to all our customers as quickly as possible and certainly within 24 hours.
We are disappointed that this does not appear to have occurred in your case. Having now made contact with you, we hope you feel that you have had a best outcome and are reassured that from here on you will have only experience our usual first class service.
Best regards,
ABAX UK
Does what it says on the tin.
Contrary to these recent bad reviews, I really can't fault Abax. Had them in my vans for approx 6 months with no dramas, easy set up and quick to answer if there's an issue. Very helpful.
24 April 2023
Unprompted review
Reply from ABAX UK
Hello
Thank you so much for your positive feedback! We’re so grateful that you took the time to share your feedback with us.
Have a wonderful day!
Kind regards
ABAX UK
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