I placed an order for two items, received one later than their estimated delivery date, awful quality. Threads hanging out and low quality fabric The other is missing, 0 information or help from cust... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Premium D2C ethnic women's wear brand.
Contact info
SP711,RIICO INDUSTRIAL AREA, SITAPURA,Jaipur Rajasthan, 302022, Jaipur, India
- +91-9773388182
- support@aachho.com
- aachho.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 44% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My order no is 707427
My order no is 707427. Still i am waiting my order . Can refund me . I never buy on this website

Reply from Aachho
Never ever order from this pathetic…
Never ever order from this pathetic brand. I ordered a suit from the website on 4rd october and it is 4th November. The order status is still in progress. No customer support no one to help. Very poor brand. I tried reaching out to the there rude customer care and half of the time they do not pick up and when they pickup they say it will be delivered soon and the status never gets updated. Boycott this brand.

Reply from Aachho
Do Not Buy from them
Placed an order and its been two weeks. Not received the order and neither timeline. The customer service phone numbers doesn't work. They are fraud, do not buy from them

Reply from Aachho
No Returns? No Thanks, Aachho!
I recently discovered that Aachho has a No Return Policy for dresses, which is really disappointing. For clothing items, a return or exchange option is essential, especially when there are size or fitting issues.
Because of this policy, I would not recommend purchasing dresses from the Aachho site. A flexible return policy is a must for customer satisfaction.

Reply from Aachho
Its been more than 20 days i have…
Its been more than 20 days i have placed a order with them but not getting any update on the same. Neither order is delivered nor able to process the return. Tried many times at their customer care as well, no response. its worst experience for me since i have started online shopping. very bad

Reply from Aachho
I am very unhappy with how they deal…
I am very unhappy with how they deal the delivery and customer no response at all even on their app they dont update no place to contact them no refund nothing . I wont recommend this website at all atleast to place online order very unproffessional. I am still waiting for my order or any response but nothing.

Reply from Aachho
Worst Brand!!!!!
This is a fraud site and scammming people. I am extremely disappointed with this company. The experience has been incredibly frustrating, and it’s clear that they have no regard for ensuring orders are fulfilled correctly or on time.Its been 2 months placed 2 orders. There is no way to contact them!! Forget about them refunding your money!!! No response from the customer service over emails or calls. They have been the worst brand I have ever come across and would not recommend to anybody!

Reply from Aachho
This is a fraud site
This is a fraud site. DON'T BUY FROM THIS. Even though we cancelled the order, they still delivered it - we kept raising tickets, emails and phone calls - no one picks up and responds. They are fraud guys.

Reply from Aachho
Aacho worst
I am extremely disappointed with this company. My wife placed an order and not only was the delivery delayed, but when the product finally arrived, it was completely wrong. The lack of attention to detail and customer care is unacceptable. This experience has been incredibly frustrating, and it’s clear that they have no regard for ensuring orders are fulfilled correctly or on time. I would strongly advise against ordering from them. Save yourself the hassle and look elsewhere.

Reply from Aachho
Reputed name but big time frauds!!!!
Reputed name but big time frauds!!!!
Its been 2 months placed 2 orders. There is no way to contact them!! Forget about them refunding your money!!!!
BEWARE!!!
Non delivery of prepaid order
Have placed a prepaid order worth 18,000Rs/- 2 months back. Not delivered yet. No response from the customer service over emails or calls

Reply from Aachho
Horrible Products and Do not deliver as per promised timelines
I ordered a suit and it came with all threads out and all over the suit, worse it came post 2.5 months when my function was already over. I tried putting in a replacement request and the team at Aachho have closed my tickets twice! I raised it on 9th September and yet have not got the credit note to buy another product! They have been the worst brand I have ever come across and would not recommend to anybody!

Reply from Aachho
Order id Order id : 721429 Order Date : 11-10-2025
Aacho is completely untrustworthy. I placed my order long back, and they haven’t delivered it even after repeated follow-ups. No proper response on calls or emails — they just ignore customers once payment is done. This feels like a total scam or fraudulent behavior. They make false promises, take money, and don’t deliver on time. Extremely disappointing and unprofessional. Beware before ordering from Aacho — they cheat customers with fake commitments and zero accountability.

Reply from Aachho
Worst experience ever
I ordered 3 sarees from Aachho on 12th September, and it’s been almost 2 months — yet I haven’t received my order. Every time I contact their support team, it’s the same set of excuses over phone and email with absolutely no real update or action.
Their customer service is pathetic — calls keep disconnecting, emails get copy-paste responses, and no one takes ownership. They happily take your money and then disappear.
This is not a one-off delay — it’s a clear pattern of false promises, zero accountability, and complete unprofessionalism.
I’m done wasting my time and patience. Never ordering from Aachho again, and I strongly warn others — don’t fall for their fancy website or ads. They simply don’t deliver.

Reply from Aachho
Very disappointed with my purchase
Very disappointed with my purchase. After waiting nearly two months, I received a completely different suit than what I had ordered. To make things worse, there has been no response from customer support despite multiple attempts to contact them. Highly unprofessional experience. Buyers, please be cautious before ordering from this seller.

Reply from Aachho
I hope this message finds you well
I hope this message finds you well. I am writing to inform you that my recent order id 718681 placed on 9th October has still not been delivered. The order was expected to arrive before Diwali, but I have not received any update or delivery confirmation yet.
As this order was meant for Diwali celebrations, the delay has caused inconvenience. I would appreciate it if you could please check the current status and let me know when I can expect the delivery. If there are further delays, kindly initiate a refund or provide an alternative solution because its no use to me if I receive it later if there was an delay happening from your end you would have informed prior to this or not accepted the order at first place my money and festival both are wasted because of this very very bad experience with you my order has not been yet delivered

Reply from Aachho
Order #712141 placed on 03-Oct-2025 for…
Order #712141 placed on 03-Oct-2025 for the Divyana Green Solid Chanderi Suit Set — NOT RECEIVED TILL NOW! What kind of scam is this? It’s been weeks, and there’s no update, no tracking, no delivery — NOTHING.
The so-called customer care number doesn’t even work, and I’ve sent 10+ emails that have all been completely ignored. It’s like shouting into a void! Absolutely pathetic service, zero professionalism, and no respect for customers.
I honestly can’t believe how horrible this experience has been. This company clearly doesn’t care once they get your money. Worst online shopping experience ever.
If you value your money, your sanity, or basic communication — DO NOT ORDER FROM HERE. This feels like a total fraud.

Reply from Aachho
totally fraud company.
totally fraud company.. please i am requesting you don't buy will lose your hard earned money.

Reply from Aachho
Horrible experience never again delayed…
Horrible experience never again delayed delivery since a month 😕 frustrating still not dilevered

Reply from Aachho
Aachho more like Bachao
I would rate lower than one star if I could! I had received 3 suits of poor quality after chasing them up constantly. Just before Diwali, after I am chased them up, I am told that my order will not come on Diwali and that I can cancel my order. However after I gave my cancellation no one reached out to me. I have not received my money back nor my remaining suits.
My emails sent to their support email are now receiving auto generated responses which is unacceptable because how am I supposed to contact them.
I am told to use the ticket system but no one responds to that too. Then how can I reach out to them. Oh that’s right you can’t. Because they are frauds!
I truly hope they go out of business which they most likely will. Anyone reading this please do not buy from them otherwise you will regret like me and others.
My order was #706373
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







