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A7europe Reviews 822

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TrustScore 4.5 out of 5

4.7

Clothing Store
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Review summary

Created with AI, based on recent reviews

Looking at 109 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their effectiveness and excellent design, making them ideal for serious lifting and competition. Many people also highlight the fast delivery and efficient order process, often accompanied by thoughtful personalized touches like notes and stickers. The customer service is frequently described as exceptional, with staff being helpful, friendly, and quick to resolve any issues, providing great advice and support. However, some customers experienced issues with shipping times, finding them longer than expected even with expedited options, and a few noted that product sizing could be inconsistent. There were also occasional concerns about the durability of some materials and discrepancies in product colors compared to website images.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the gear, such as the lever belt,... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the excellent and amazing quality of... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the fast delivery and... See more

Order

People report positive experiences with order, highlighting the ease of the ordering process and the... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the incredible, amazing, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really good. My grandson, Freddy Burrows, needed Deadlift socks for the Irish National Powerlifting championship. They arrived so quickly with a nice little note inside and were exactly right for hi... See more

Rated 5 out of 5 stars

I am giving a 5-star because I like the singlet(Raucsh tides blue) very much. I had problems with the shipping even though I payed for faster option but I dont know if this was A7's issue (Fedex told... See more

Rated 5 out of 5 stars

Just received them – already impressed! I just got my Rigor Mortis knee sleeves and I’m seriously impressed with the build quality. They’re thick, firm, and feel super supportive right out of th... See more

Rated 5 out of 5 stars

Great experience overall!! My singlet arrived in 9 days (regular shipping) in a sealed package with a personalized note. It made me feel seen and like the A7 team really care about the athletes choosi... See more

Company details

  1. #15 of 30 best companies in Clothing Store

Written by the company

A7’s purpose is to help athletes reach their full potential. By creating a culture of support and demanding greatness from life we encourage people to become their best. We seek to create a meaningful impact in the strength world and beyond. We design innovative, functional and comfortable fitness products that help athletes perform their best on the platform and in life. We’re not just a powerlifting brand, we’re a community driven to make a difference and help others grow and fulfil their lives.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

822 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Awesome!

Awesome products, flexible and truly helpful customer service! Thank you!

PS.: Shipping is still awful.

14 December 2024
Unprompted review
Rated 5 out of 5 stars

Quality products

Great products at reasonable prices (and some absolute steals during sales), premium feeling, durable (bar grip t-shirt that after several years of use still looks good and grips amazing).

11 December 2024
Unprompted review
Rated 4 out of 5 stars

I had a generally positive experience…

I had a generally positive experience with A7europe. Their response to my inquiry was super fast and they provided a solution quickly. I was a bit confused that they didn't send the knee sleeves back in a different size, although they gave me a code to reorder without any additional cost, besides the delivery fee. The handwritten note included with my order was a nice touch, showing authenticity and passion. The products themselves are excellent, although the shipping and returns process could definitely improve to match the efficiency of other companies; delivery can take up to two weeks. Overall, I'm satisfied with their service and would recommend it to others.

6 December 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

I had to return a singlet due to size and the replacement was lost by the shipper. A7 however responded immediately and came back to me quickly with a solution. I’m very happy to have such personalized support.

3 December 2024
Unprompted review
Rated 5 out of 5 stars

get rid of gls <3

Amazing company - shitty parcel company. GLS took 3 days when the package was in my province to deliver it even tho they said it will be here in 1. please swap to DHL or Postnl

26 November 2024
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Excellent experience. I appreciated so much the customer service, the product I bought (Luno IPF singlet) is amazing. The shipping was very very fast (shipping to Italy), I hope to get other stuff from A7. Thanks a lot.

12 November 2024
Unprompted review
Rated 1 out of 5 stars

Very expensive and very slow shipping

Very expensive and very slow shipping. Order from 10/26 not received, I can't even track it yet.

26 October 2024
A7europe logo

Reply from A7europe

Hey Monica!

Thanks so much for your review and I’m so sorry for the small delay. You should have received your tracking by now and if you follow the below link and enter your order number you will see the parcel is with the local courier now and out for delivery in the next few days.

https://fictracking.fedex.com/

Apologies for the small delay you may have had however you have chosen our more economical service which is up to 10 working days, and I’m confident this parcel will be delivered within this time. For future orders I’d recommend choosing either FedEx connect plus, pro carrier or DHL as the tracking is even better on these services.

If you can not track this parcel or have any other issues please do just email us at hello@a7europe.com with your order number and I will be more than happy to help. We are a team of 3 here, and it is very easy for us to issue updates like this and give you the personal service that we strive to give.

I hope you love the new gear, and any more issues please do just drop us an email and we will get back to you within 24 hours 😊

- Owen

Rated 2 out of 5 stars

Really bad delivery .

The delivery guy broke my mailbox

22 October 2024
Unprompted review
A7europe logo

Reply from A7europe

Hey Antoine,

Thanks so much for your review and if you can please send photos of this issue and your order number to hello@a7europe.com we can raise this with the courier. I hope you can understand that the courier does not relate to our products, however I will be more than happy to raise this with them and try and get an answer on what may have happened here.

Thanks
Owen

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