A2Z Floors Reviews 167

TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

Started on 12/1. They estimated 6 days. It is now 12/28 and they are not done. Their "estimate" was $1,400 short. Somehow 3 tiles were broken the day after installation. They said the transitions woul... See more

Rated 5 out of 5 stars

Ordered my flooring from these guys could not fault them. Delivery arrived following day, flooring is absolutely lovely, quality is brilliant. Website pictures don’t do the flooring justice. Would hig... See more

Company replied

Rated 5 out of 5 stars

Answered questions and quick delivery had a couple of underfloor laminate tiles missing. Rang them and they were couriered out the next day delivered. Highly recommend for service and prices... See more

Company replied

Rated 5 out of 5 stars

Ordered wooden flooring on line. Product was exactly as advertised and is really good quality. Product was delivered within the time scale stated and the delivery person was extremely helpful. Would d... See more

Company replied

Company details

  1. Flooring Store

Written by the company

selling of carperts, laminates, and other flooring, including artificial grass!!!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

167 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Tile demo and install

Started on 12/1. They estimated 6 days. It is now 12/28 and they are not done. Their "estimate" was $1,400 short. Somehow 3 tiles were broken the day after installation. They said the transitions would be installed last Monday, they did not show up. The cracked tiles were supposed to be fixed last Friday, another no show. I contacted them and they do not respond. Do not entertain a bid without dust free equipment. The house was covered in dust after demolition of the old tile. I ordered premium tile and it looks good.

26 December 2025
Unprompted review
Rated 1 out of 5 stars

I ordered laminate flooring in June

I ordered laminate flooring in June, came in all damaged, it took forever to return it but I have not yet received any refund. Poor service, poor quality, they are a goast company working with BQ nowhere to be found.

17 April 2025
Unprompted review
Rated 5 out of 5 stars

Wall panels

Looks fantastic , great quality and good price

2 May 2025
A2Z Floors logo

Reply from A2Z Floors

Thank you so much for your kind words! We're thrilled to hear that you're happy with the wall panels – we take pride in offering great quality at a fair price. It was a pleasure to supply you, and we look forward to working with you again in the future.

Rated 5 out of 5 stars

Excellent product at a great price

Excellent product at a great price. Very helpful sales assistant and order delivered within 6 days of being placed. Will certainly use A2Z again.

28 April 2025
A2Z Floors logo

Reply from A2Z Floors

Thank you so much for your kind words!

We're really pleased to hear that you were happy with the product, pricing, and service — and that your order arrived promptly. It's always great to know our team could assist you effectively, and we truly appreciate you taking the time to leave this review.

We look forward to welcoming you back to A2Z again soon!

Rated 5 out of 5 stars

U sent sample in good time

U sent sample in good time . Thx, I will be carpeting a property in a few months, I’ll check u out. Cheers

26 April 2025
A2Z Floors logo

Reply from A2Z Floors

Hi there,

Thanks so much for your kind words! We’re really pleased to hear the sample arrived promptly and that you're considering us for your upcoming project.

When you're ready to move forward, we’ll be here to help every step of the way — just give us a shout.

All the best,
The A2Z Floors Team

Rated 5 out of 5 stars

Great company from start to finish

Great company from start to finish

24 April 2025
A2Z Floors logo

Reply from A2Z Floors

Thank you so much for your kind words!

We're thrilled to hear you had a great experience from start to finish. If there's ever anything else we can do for you, please don't hesitate to reach out.

We truly appreciate your support!

Rated 5 out of 5 stars

Good quality carpets at very good…

Good quality carpets at very good prices fast delivery excellent service

24 April 2025
A2Z Floors logo

Reply from A2Z Floors

Thank you so much for the wonderful review! We're thrilled to hear you’re happy with the quality of our carpets, our prices, and the speedy delivery. Providing excellent service is what we strive for—thanks again for choosing us!

Rated 5 out of 5 stars

Delivered with care and very friendly…

Delivered with care and very friendly guys

17 April 2025
A2Z Floors logo

Reply from A2Z Floors

Thank you so much for your kind words!

We're thrilled to hear that your delivery was handled with care and that our team made a friendly impression.

We'll be sure to pass along your feedback to the crew—it’ll mean a lot to them.

We really appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Fast efficient service at a good price…

Fast efficient service at a good price thank you

2 April 2025
A2Z Floors logo

Reply from A2Z Floors

Thanks so much for the great review! We're really glad you were happy with our fast, efficient service and pricing. It means a lot to us that you took the time to share your experience.

Looking forward to helping you again in the future!

Rated 5 out of 5 stars

Excellent product and fast delivery

Excellent product and fast delivery

2 April 2025
A2Z Floors logo

Reply from A2Z Floors

Thank you for your great feedback! We're so glad you’re happy with the product and that it arrived quickly. We hope to serve you again soon!

Rated 5 out of 5 stars

Perfect

Really fast delivery and high quality 👌

6 April 2025
A2Z Floors logo

Reply from A2Z Floors

Thanks so much for the great feedback! 🙌

We're thrilled to hear your order arrived quickly and that you're happy with the quality. That’s exactly what we aim for!

Hope to help you again soon 😊

Rated 5 out of 5 stars

Great price & unbelievable delivery

Great price & unbelievable delivery. Arrived the next day. Superb service..

6 April 2025
A2Z Floors logo

Reply from A2Z Floors

Thanks a lot for your fantastic review! 🚚💨 We're so pleased to hear everything arrived so quickly and that you were happy with the price and service.

We really appreciate your support and hope to work with you again soon!

Rated 5 out of 5 stars

Excellent service

Quick delivery, competitive price and very good customer service. Will use again thank you.

5 April 2025
A2Z Floors logo

Reply from A2Z Floors

Thank you so much for the lovely feedback! 😊 We're really glad you were happy with the delivery, pricing, and our customer service — that means a lot to us.

We’d be more than happy to help again anytime. Thanks again for choosing us!

Rated 5 out of 5 stars

First class service all round …

First class service all round excellent product

4 April 2025
A2Z Floors logo

Reply from A2Z Floors

Thank you so much for the kind words! 😊

We're really glad to hear you were happy with both the service and the product.

If there's anything else you need or if we can help with a future project, don't hesitate to get in touch!

Rated 5 out of 5 stars
A2Z Floors logo

Reply from A2Z Floors

Thank you so much for your kind words!

We're thrilled to hear that you’re happy with the quality of our product. Your satisfaction means the world to us, and we truly appreciate you taking the time to share your experience.

If there's ever anything else we can help with, don't hesitate to reach out!

Rated 5 out of 5 stars

Great service kept in contact prior to…

Great service kept in contact prior to delivery

1 April 2025
A2Z Floors logo

Reply from A2Z Floors

Thank you so much for your kind words! We're really pleased to hear you were happy with the service and communication before delivery. We appreciate your support and hope to work with you again in the future!

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