A24 Group Medical Staffing - Sutton Reviews 190

TrustScore 4.5 out of 5

4.7

Lind Road 92-96, SM1 4PL Sutton, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Gaynor Ernstzen BNA is a assett to the company. She always looks out for her staff. Go s beyond duty to make sure staff are happy and continue with training. Is always kind, demonstrates compassion... See more

Company replied

Rated 5 out of 5 stars

I have joined A24 group and in particular Ambition 24 who is an outstanding team. Lurinda is very professional consultant and determined to support her team in any situation which may occurred.... See more

Company replied

Rated 5 out of 5 stars

Consultant, Keegan Keiser and his other team members continued to be superb! A24 is my favourite agency to work for. If you’re reliable and caring, please consider A24. Having created records... See more

Rated 4 out of 5 stars

At the early start shift wasn’t coming as expected but suddenly got blocked booking for four to five nights which is nice. Everything seems working well but hope one day timesheet submission ll be onl... See more

Company replied


Company details

  1. Nursing Agency
  2. Recruiter
  3. Recruitment Service
  4. Temp Agency

Written by the company

The A24 Group is an industry-leading Medical Recruitment Agency, that operates in the United Kingdom, United States, and South Africa. The A24 Group was the first medical staffing company to offer a 24-7 service, 365 days a year. The organisation is still uniquely differentiated by the speed and efficiency of service response; its unmatched compliance processes; and advanced ICT management systems, developed in-house. It is an advantage that benefits our clients and candidates, maintained through a singular dedication to training and systems excellence.


Contact info

  • Lind Road 92-96, SM1 4PL, Sutton, England, United Kingdom

  • 0871 87 333 09

4.7

Excellent

TrustScore 4.5 out of 5

190 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best agency ever!

This is the best agency I've ever worked for. The staff are very professional, compassionate and efficient. I highly recommend it.

25 November 2025
Unprompted review
Rated 5 out of 5 stars

The interviewer made the interview worthwhile

The interview was a great experience, my interviewer (sadly cannot remember her name) was very professional and made me feel comfortable as she asked questions.

Thank you.

19 July 2024
Unprompted review
A24 Group Medical Staffing - Sutton logo

Reply from A24 Group Medical Staffing - Sutton

Thank you so much for your positive feedback on your experience.
We do strive to provide the best possible service across the board with the service we provide.

Rated 5 out of 5 stars

My interview was very professional and…

My interview was very professional and engaging. The interviewer made me feel relaxed. I did enjoy my interview. Looking forward to working with a great team already.

4 June 2024
Unprompted review
A24 Group Medical Staffing - Sutton logo

Reply from A24 Group Medical Staffing - Sutton

Dear Ngozi

Thank you for sharing your positive experience with us! We're thrilled to hear that your interview was professional, engaging, and enjoyable. Creating a relaxed environment for our candidates is important to us, and we're glad to know that you felt at ease during your interview. We're equally excited about the prospect of working with you and having you as part of our great team!

Rated 4 out of 5 stars

Excellent interview by Noxolo Mooi .

Excellent interview by Noxolo Mooi .
She made the whole interview process a very smooth one.
I fact l didn't even feel l was been interviewed.
She made me feel very relaxed and that helped me expressed my myself well.
Great interviewer.

28 May 2024
Unprompted review
A24 Group Medical Staffing - Sutton logo

Reply from A24 Group Medical Staffing - Sutton

Dear Richard

Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent interview experience with Noxolo Mooi. Making the interview process smooth and ensuring candidates feel relaxed is a priority for us, and we're glad to know that Noxolo's approach achieved exactly that for you.

We'll be sure to pass along your compliments to Noxolo.

Rated 4 out of 5 stars

I had my interview today with Kay…

I had my interview today with Kay Moshani and it was a good one. Although, I was a bit nervous at the start but I later got well till the end.it will be my great honour to work with A24GROUP.

9 May 2024
Unprompted review
A24 Group Medical Staffing - Sutton logo

Reply from A24 Group Medical Staffing - Sutton

Thank you so much for your kind words and for taking the time to leave us such a positive review! We are thrilled to hear that you had a great experience with A24 Group. Your feedback motivates us to continue providing excellent service and support.

If there is anything more we can do for you or if you have any further feedback, please don't hesitate to reach out. We look forward to serving you again in the future.

Rated 5 out of 5 stars

it was an awesome interview

it was an awesome interview, the interviewer was so nice and patient with me.

5 April 2024
Unprompted review
A24 Group Medical Staffing - Sutton logo

Reply from A24 Group Medical Staffing - Sutton

Thank you for sharing your experience with us! We're delighted to hear that you had an awesome interview and that the interviewer was both nice and patient with you.

Providing a positive and supportive environment for our candidates is a priority for us, and we're thrilled that we could make you feel comfortable throughout the process.

If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help every step of the way.

The A24Group

Rated 5 out of 5 stars

Great interview

The interviewer was on time, polite and patience. The interview was brief, concise and detailed. The questions were explicit and easy to understand

19 March 2024
Unprompted review
Rated 5 out of 5 stars

I had my interview with Kylie on the…

I had my interview with Kyle on the 15th of Feb 2024 by 2:30pm
He made me feel so comfortable and relaxed
I feel like I was having a convo with my friend
He’s so good at been the interviewer
I will like to say thank you to Kyle and A24 group medical staff.

15 February 2024
Unprompted review
Rated 1 out of 5 stars

I have been with A24 G for 12 years

I have been with A24 G for 12 years. Initially, it was all right, but everything started to go south two years ago. Even though they don't have enough shifts to go around, every year, they will ask for work references and update one's training. While the latter is all right, I don't know why they ask for work references yearly, even if you've worked with them for years. Some consultants are very rude and unhelpful. They want you to travel a hundred miles or more to work with an hourly rate of £12 - £15. Two years ago, I left them a negative review, and one of them called me and promised they'd improve. However, since I deleted my feedback here and on Google, nothing has changed or improved; it has even worsened. The lady who called to implore me to take down the review said I should speak to her anytime I called, but I never got through to her. Even now, I am trying to update my training online with difficulty. If you look closely at the positive reviews, it's all about how people felt happy about initial interviews and not about getting jobs or how efficient A24 Group are in providing jobs. This is all a gimmick, with prospective workers being persuaded to give positive reviews before they are able to size things up properly.
Honestly, there are too many problems. I advise people not to bother registering with this agency.

7 January 2024
Unprompted review
A24 Group Medical Staffing - Sutton logo

Reply from A24 Group Medical Staffing - Sutton

Hi Sena,

Thank you for your honest feedback, even though it wasn't the easiest to hear. We genuinely value all feedback, both positive and negative, as it helps us improve the service we offer to both clients and our valued staff like you.

We understand your frustrations. Finding regular shifts isn't always easy, and annual compliance can feel burdensome.

Here's some information on those points:
● Shifts: We're continuously working with clients to expand shift availability. Here's how to update your availability across your chosen locations: https://help.a24group.com/en/articles/6810822-staffshift-available-shifts-feature-update
● Compliance: Annual referencing ensures our agency workers meet the same high standards as permanent staff, unlocking more opportunities for you. Learn more here: https://help.a24group.com/en/articles/7925022-understanding-compliance-references
● Training: Keeping your certifications updated broadens your opportunities too. Here's how to upload them easily: https://help.a24group.com/en/articles/6563956-how-to-update-your-training-documents

About your experience with consultants and getting through on the phone, we take these concerns seriously. We'll investigate and ensure these issues are addressed promptly.

Sena, you mentioned facing difficulties updating your training online. Please get in touch with our dedicated support team who can help you directly via WhatsApp Chat Number 0772 3559 602 or chat with us on www.staffshift.com / the Staffshift App.

We're committed to improving, and your feedback helps us do that. While we haven't been perfect, we're proud of our 30-year track record and over 1,820 reviews showcasing the quality service we strive to provide.

We hope we can regain your trust.
Sincerely,
The A24 Group Team

Rated 5 out of 5 stars

My interview with Kyle Smit

I had my interview conducted by Kyle on the 05/02/2024 at 10:30am. I must say Kyle was a professional at his job. He made me feel comfortable and took his time to explain carefully all the company’s requirements to me.
It felt like having a conversation with a friend.

5 February 2024
Unprompted review
Rated 5 out of 5 stars

Phenomenal agency

Phenomenal agency! Very professional and Lorane is top tier stuff! She’s always there to support and give professional advice to all stuff when needed.

17 December 2023
Unprompted review
Rated 5 out of 5 stars

I had my interview today at 1.30 pm…

I had my interview today at 1.30 pm with Kyle Smith He was so amazing, he made me feel comfortable and came in on time as scheduled. Kyle was spot on with his questions he gave me time to answer with positive feedback. He did very great.

10 January 2024
Unprompted review
Rated 5 out of 5 stars

I love working for A24 group

I love working for A24 group They offer top tier services to clients across uk. I would also say the compliance team namely samantha williams offers splendid top notch help she is very prompt, efficient polite and patient. Thank you so much.

24 November 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look