A1trading Reviews 

248
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers overwhelmingly had a great experience with this company. People frequently highlight the exceptional customer service, noting that representatives are always patient, friendly, and incredibly quick to resolve any questions during the onboarding process. Users genuinely appreciate the comprehensive trading platform, describing it as an essential, highly versatile digital asset that successfully simplifies complex macro data analysis for everyday traders. Some reviewers were not happy with occasional technical hurdles, unexpected login difficulties, or software performance issues that negatively affected their initial interaction. A small group of consumers specifically mentioned facing minor setbacks when trying to access their purchased tools or dealing with frustrating system delays.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, expressing strong satisfaction with the helpful, patient, and... See more

Product

Customers consistently note positive experiences with product, highlighting it as an amazing tool that makes... See more

User experience

Users describe positive interactions with user experience, highlighting how the platform successfully filters... See more

Customer service

People report positive experiences with customer service, frequently highlighting fast, friendly, and... See more

Service

Customers had positive experiences with service, highlighting prompt support and seamless communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been using EdgeFinder since 2023 and the improvements over time have been excellent. The tool keeps getting better and more powerful. Support was responsive and helpful when I had a minor techn... See more

Company replied

Rated 5 out of 5 stars

I've been watching Nick's videos for almost a year now, and have been genuinely impressed by his assessment and general approach/transparency about his trading ideology. This is why I'm trying his E... See more

Company replied

Rated 5 out of 5 stars

Had a problem when i purchase the edgefinder, i cant open it due to some technical issue with lookerstudio. But It was solved immediately. Technical support staff are waiting on standby. Its a legit c... See more

Company replied

Rated 5 out of 5 stars

A1trading, I really do not have the words to accurately explain what needs to be said. This is an amazing company to deal with. The efforts that they go to, to make sure that they are putting out info... See more

Company replied


Company details

  1. Software Company
  2. also in
  3. Media Company

Information provided by various external sources

Servicing Traders & Investors Globally Our goal at A1 Trading is to provide traders and investors with top level online communities, trading software tools, and informative media content. We are a team of trading analysts, developers, and management st...


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

248 reviews

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4.6

All reviews

(248)

45 reviews in the last 12 months

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Rated 5 out of 5 stars

Prompt and pleasant assistance with purchasing EF

Prompt and pleasant assistance in purchasing EF. Communication took place in a pleasant atmosphere and we closed the deal with a smile. Thanks to Emily and the entire A1 team.

11 November 2025
Unprompted review
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Reply from A1trading

Hi Jakub! I will pass your message along to Emily, I am sure she will appreciate this. Have a wonderful day!

Rated 5 out of 5 stars

Nathan helped me today

Nathan helped me today. Excellent service!

11 November 2025
Unprompted review
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Reply from A1trading

Hi Art! Thanks so much for your business and positive review. Cheers

Rated 5 out of 5 stars

Excellent Experience with The Edge Finder Trading Software!

I recently purchased The Edge Finder Trading Software, and I couldn’t be more impressed! From the very beginning, my representative Nathan was absolutely amazing — super helpful, patient, and knowledgeable. He took the time to walk me through everything, answer all my questions, and make sure I understood how to get the most out of the software.

The platform itself is powerful, intuitive, and packed with features that make analyzing trades so much easier. I’ve already noticed a big improvement in my confidence and accuracy when making trading decisions.

Highly recommend both the Edge Finder team and Nathan for anyone looking to take their trading to the next level!

1 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Support

Even though I encountered an issue when I purchased the EdgeFinder, their customer support (Nathan) was fast to resolve my problem and provide solutions to ensure a smooth experience. They answered all my questions and helped me get set up.

30 October 2025
Unprompted review
Rated 2 out of 5 stars

beware of the Edgefinder software

Although i've got the best things to say about Nick and his team (hence my 2 stars rather than the intended 1 star), i most certainly can not say the same about their software the 'EdgeFinder'

battling or struggling small retail traders like myself buy it to give themsleves an 'edge' in online trading of course as their team preaches on their daily livestreams.

however, i found far more success through my own logic trading markets than using their EF, since I found that software to be full of misleading signals.. everytime i used it, it led me to make terrible decisions and mostly losing trades.

the latest of which was today when i lost a ton of money following a 'very bearish' signal on an asset that is on a strong uptrend and nearing all time highs, which should very much be a case of 'BUY THE DIP' rather than short it... yet their much reveered EF was offering that asset a score of negative 7 ... go figure! so naturally, almost as soon as i clicked the sell button, it absolutely ripped in my face!

anyhow, being a decent human, i have since reported such encounter, my experience using EF on the back of my losses and i've also mentioned a few other concerns about it... but I was told that the software can be wrong sometimes and that it isn't a timing machine etc.

Actually, with all due respect to the amazing team at A1 Trading, I found EF to be wrong most of the time; or at least massively LAGGING for these reasons:
1. if it is as good or as sophistcated as they claim, you'd expect their developpers to have implemented some kind of automated filters that block-out bearish signals on uptrends and vv in order to avoid wrong signals or at least reduce them.
2. Also, the EF's TOP SETUPS page is supposed to be the 'crown jewel' of the software. Traders use it as an indicator, signal provider and/or reference for market sentiment or bias. But what i almost always found that those assets that have a VERY BULLISH or VERY BEARISH score have ALREADY REACHED a major level of resistance or support. So it's already too late to trade them because the move is done. This of course leads me to believe that the top setups page is massively lagging behind current market conditions. Experience tells me that after a big move to the up/down side, price will go thru a consolidation phase or maybe due for a major pullback.
3. Another giant fail in in my view is Institutional Positioning COT Data. Most contracts on display on that page for most bought / sold assets are completely useless to the retail trader and you can not base your trading ideas on any such data. If any retail trader was to follow such information / signals without the right understanding that these contracts belong to huge investment corporations and hedge funds who have very deep pockets and time is on their side. So the little guy would get himself in a lot of trouble using that page as for trade ideas... therefore, in my personal view that page is a total disaster as a source of signals for day trading or even swing trading.

Truth must be told however, the only time I found EF to be right was right when Gold was on a ripping mission from 3k to what it is today... and that was only because even a blind person could recognise how aggressively bullish Gold has been this year.

So after my heavy losses of today, my conclusion about the EF is that if it is wrong sometimes or (as I found it's wrong most of the time), it's not a timing machine, can not remotely predict at the very least the near future's sentiment, collects data that you can not base any trades on, I can't help but ask myself WHERE IS THE EDGE in the edgefinder?

All factors considered, for me the EF was a wasteful shame in everyway for me in terms of time, cost and effort.

**it is very important to note that i have evidence for all my claims**

so good people, great team, but judging by my own personal experience, EF is a terrible product.. beware

22 October 2025
Unprompted review
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Reply from A1trading

Dear Genie,

Thank you for your feedback and kind words about our team. It seems there may be a misunderstanding about the EdgeFinder’s purpose.

As highlighted on our website (www.a1trading.com) and YouTube channels (A1 Trading, TraderNick), EdgeFinder is a sandbox for analyzing market sentiment and macro conditions, designed to complement a trader’s own approach and analysis—not to serve as a crystal ball or signal provider.

We value your input and would like to discuss your experience to help you use the tool effectively. Please reach out to support@a1trading.com with any examples you’d like to share. We’re dedicated to improving our tools and supporting your trading journey.

Best,
A1 Trading Team

Rated 5 out of 5 stars

Well this is my first time purchasing…

Well this is my first time purchasing anything from the A1 community. Nathan was very accommodating, their were some instances where I had difficulties navigating in the correct steps, to carry out the purchasing procedure, and I ask Nathan, and he was quick and precise with his reponces. So all in all, thank you guys at A1 for your efforts.💪🏽👍🏽👊🏽✊🏽

1 September 2025
Unprompted review
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Reply from A1trading

Hi Reuben! Thank you for the kind review.

Rated 5 out of 5 stars

Very nice customer service

Very nice customer service. Nathan helped me and explained everything very well! And the response time was in seconds :)

1 September 2025
Unprompted review
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Reply from A1trading

Hi Arvids! Thank you for the review!

Rated 5 out of 5 stars

The team is very helpful

The team is very helpful, fast and frendly reply. And the edgefinder is very good and made by real traders. I recommend it!!

24 July 2025
Unprompted review
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Reply from A1trading

Hi Dominik! Thank you for your positive review and feedback.

Rated 5 out of 5 stars

Emily is amazing

Emily is amazing.
She asked for a second when i asked questions out of the norm but i never left the chat with unanswered qustions. She even laid out options and made the journey into A1 trading seamless. 10/10 by any measurement

7 July 2025
Unprompted review
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Reply from A1trading

Hi Dr E Crouchy, thank you for this kind review!

Rated 5 out of 5 stars

AWESOME Experience

Ms. Emily is very amazing, thanks for your fantastic assistance :)

More power to TraderNick and his amazing team at A1 Trading Company 👍

3 July 2025
Unprompted review
Rated 1 out of 5 stars

Don´t expect ANY after sales service

Don´t expect ANY after sales service.

Before I purchased the Edge Finder + Gold Membership Signals (For $500 total, DONT PAY MORE) I asked Drew if I could expect a mentorship to help me learn how to use the Edge Finder and the signals. He said that he was going to be available. HE NEVER WAS. Three times we set a meeting to which he NEVER showed up.

I waited in front of my computer for 40-50 min and he never showed up.

Nick told me he was going to get someone to mentor me. HE NEVER DID.

I requested a customer service representative via the web page, they never responded.

ONCE YOU PAY, YOU ARE ON YOUR OWN. For me was a waste of money. $500 IS WAY TOO EXPENSIVE for the use you can get from this tool.

DONT BUY.

2 July 2025
Unprompted review
A1trading logo

Reply from A1trading

We understand your frustration, but we need to address the facts. Our team spent several hours addressing your questions and supporting you with the Edge Finder and Gold Membership.

We regret that you felt unsupported despite our team's several hours invested with you. Your claim about Nick promising a private mentor is incorrect. Private mentorship is not part of our software services, and we don’t offer it. If there was a misunderstanding, we apologize for any confusion.

We also have no record of unanswered customer service requests from you—please contact us directly if issues persist, and we’ll respond promptly to help you get the most from the tool.

Additionally, posting multiple 1-star reviews on Trustpilot is unfair and misleading, as it does not reflect the support provided. We kindly ask you to reconsider this approach and reach out to us directly to resolve any outstanding concerns.

Rated 5 out of 5 stars

Edgefinder software

Just purchased the Edgefinder software. I dealt with Drew in my purchasing process and was a smooth, efficient and fast process.

2 July 2025
Unprompted review

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