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9amHealth Reviews 

398
•
TrustScore 4 out of 5

4.1

Specialized Clinic
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Review summary

Created with AI, based on recent reviews

Evaluating 271 reviews, reviewers had a great experience with this company. Customers frequently praise the mobile application for being user-friendly and highly intuitive, while also appreciating the knowledgeable, supportive staff guiding their weight loss journey. Many consumers find the regular coaching calls and structured modules extremely helpful for maintaining daily accountability and successfully achieving their personal health goals. Some reviewers were not happy with communication issues, noting that securing timely medication refills and receiving prompt responses from customer support can often feel frustrating and heavily delayed. A few other people also felt that the digital consultations felt quite impersonal and rigid compared to traditional, hands-on visits with a regular doctor.

What people talk about most

Staff

Clients share positive opinions on staff, noting that the care team is exceptionally knowledgeable,... See more

User experience

Users describe positive interactions with user_experience, highlighting that the platform is extremely... See more

Service

Reviewers highlight mixed experiences regarding the service, as some consumers report frustration over having... See more

Customer service

Customers consistently note ambiguous experiences with customer_service. While many reviewers experience... See more

Application

Customers had positive experiences with the app, highlighting its user-friendly interface and convenience.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to use and understand. All staff are nice and kind. Helpful hints on regular normal meals, exercises and real normal lifestyles. ( meaning they understand life is busy and squeezing in time for... See more

Rated 5 out of 5 stars

My experience so far with 9amhealth has been extremely positive! This is the support I have been needing all along! My coaching calls are helpful. After each call, I feel supported and confident about... See more

Rated 5 out of 5 stars

I have nothing but good things to say about my experience with 9am Health. If you’re on the fence about using this wonderful service, I am telling you to just dive in and see for yourself. Easy to use... See more

Rated 5 out of 5 stars

App is easy to use and videos are informative. Took several months to get a medication prescribed, and had some trouble with refills with increasing dosage over time, but the issue finally got resolv... See more

Company details

  1. Specialized Clinic
  2. Medical Office

Written by the company

9amHealth specializes in cardiometabolic care, offering a whole-body approach to preventing and treating diabetes, high blood pressure, and high cholesterol and supporting weight loss. We provide personalized care plans, access to medications, and expert guidance to help you live a healthier life every day. Get on-demand access to a team of licensed specialists across all 50 states (+DC), including endocrinologists, physicians, dietitians, and diabetes educators, to support your unique health journey. Complete an online medical questionnaire, and we'll create a personalized care plan that includes: *Unlimited access to a team of specialists. *Prescription medications as needed. *At-home labs and devices. *Expert nutrition and fitness guidance. 9amHealth is available to eligible individuals with or without insurance. Learn more by visiting our homepage or through your employee health benefits portal.

Contact info

4.1

Great

TrustScore 4 out of 5

398 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 79% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.1

All reviews

(398)

270 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I find that when I need to contact…

I find that when I need to contact anyone the team responds very quickly - either via chat, email, or setting up an appointment with my coach. This personal touch is so important with the success that I am experiencing.

2 June 2026
Unprompted review
Rated 5 out of 5 stars

I have enjoyed using 9amHealth

I have enjoyed using 9amHealth. I have learned a lot about nutrition, sleep and exercise through this program. It has also been nice talking to someone after each session is complete. I am able to get any of my questions answered one on one.

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Every person I’ve meet has been upbeat…

Every person I’ve meet has been upbeat professional positive and helpful. The app itself has lots of videos about exercise, meal prep and mental health in terms of how to destress. It’s a calming place. I never feel overwhelmed after watching a video. It encourages you to take small steps that will create change over time.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Just Do It

The app helps you track your progress. You look forward to weighing in or checking your waist size. It becomes fun to see the progress. Everyone’s easy to talk to an acre to talk to you to help you get through any downfalls you may have.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Feeling Supported by 9amhealth

My experience so far with 9amhealth has been extremely positive! This is the support I have been needing all along! My coaching calls are helpful. After each call, I feel supported and confident about the goals I have set for myself. For the first time in a long time, I am being successful on my weight loss journey. I am focused on how I feel and not on the numbers on the scale!

29 May 2026
Unprompted review

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