We've purchased 2 bikes from 99 Bikes Lawnton in the past year & have nothing but great things to say about their service! Their bike delivery service is excellent, communication is great & the bikes... See more
Company replied
1/709 Gympie Road, 4501 Lawnton, Queensland, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We've purchased 2 bikes from 99 Bikes Lawnton in the past year & have nothing but great things to say about their service! Their bike delivery service is excellent, communication is great & the bikes... See more
Company replied
Bike i got was picked up from shop and i rode away after i got home a few rides later i realized the front wheel was not secured in the dropouts properly, I promptly fixed that. Kept it for 6-8 weeks... See more
The staff are exceptionally knowledgeable & helpful, nothing is ever to difficult for them & all work is carried out in a timely manner.
Company replied
I have purchased two bikes now from the Lawnton team. Both experiences were great. This last purchase was a bike upgrade for my six year old. The team were patient with the size up and I always appr... See more
At 99 Bikes, we are proud to be one of Australia's leading retailers of bicycles, bike accessories, and cycling apparel. With over 60 stores across the country, we offer an extensive range of bikes for all types of riders, from road bikes to mountain bikes, e-bikes to kids' bikes. As a customer at 99 Bikes, you can expect expert advice from our friendly and knowledgeable staff, as well as a range of services including bike fitting, repairs, and maintenance. We take pride in providing quality products and exceptional customer service, with a focus on ensuring that each customer finds the right bike to suit their needs and budget. We have earned a reputation for our competitive pricing and our extensive range of products from some of the world's leading brands, including Merida, Norco, Cube, and BMC. We also offer a range of exclusive products under our own brand, including bikes, apparel, and accessories. At 99 Bikes, we are committed to promoting cycling as a healthy and eco-friendly mode of transport, and we encourage our customers to make environmentally conscious choices when purchasing products. We believe that cycling is not only good for the environment, but also for our physical and mental health. Whether you're a seasoned cyclist or just starting out, 99 Bikes offers a one-stop-shop for all your cycling needs, backed by our commitment to quality, value, and exceptional customer service. We look forward to helping you find the perfect bike for your needs and sharing our passion for cycling with you.
1/709 Gympie Road, 4501, Lawnton, Queensland, Australia
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bike i got was picked up from shop and i rode away after i got home a few rides later i realized the front wheel was not secured in the dropouts properly, I promptly fixed that. Kept it for 6-8 weeks but something wasn't right as there is enormous drag with power on. Put in to shop 6 business day later i call bike has not even been looked at I never got any communication from the store.Attended store location offered a bunch of excuses they had just tensioned the drive belt (improved the ride) but the tension is way too sloppy and the rear wheel wasn't aligned or the frame wheel bolts tight. Fixed that all myself when i got home, bunch of clowns in that store and yes i got rightly annoyed and let them know it.
We've purchased 2 bikes from 99 Bikes Lawnton in the past year & have nothing but great things to say about their service! Their bike delivery service is excellent, communication is great & the bikes are great quality.

Reply from 99 Bikes - Lawton
The staff are exceptionally knowledgeable & helpful, nothing is ever to difficult for them & all work is carried out in a timely manner.

Reply from 99 Bikes - Lawton
I’ve usually had amazing experiences with 99 bikes but this one not so good. Bought kids bike online and picked it up. It must have been an assembled demo, the where a lot of knocks and bangs on it, including a ripped seat. The seat the replaced in store, but wrong colour and doesn’t match. 99 bikes should have really noted it has a demo and sold it cheaper. A little disappointed overall. The guy in store was very good though, and tried his best to help us.
Prompt friendly service, and good prices on many products, with plenty of variety.

Reply from 99 Bikes - Lawton
When I purchased my bike, the service and team were on point with everything, I would recommend the service to friends and family.

Reply from 99 Bikes - Lawton
I have purchased two bikes now from the Lawnton team. Both experiences were great. This last purchase was a bike upgrade for my six year old. The team were patient with the size up and I always appreciate that they are interested to know what I need and my budget rather than simply pushing a sale.
Looking forward to our next purchase.
Selina was very helpful and I'm happy with my purchase.
Good quality bicycle basket, easy online purchase, email and SMS notification when ready to collect (the next day) and friendly, helpful staff when I collected it,
Bought a Christmas present from here for my bike riding brother in law.. super easy to find what I wanted and the gift was well-received. The order went through smoothly and the store staff at the collection were great too. Would totally recommend!
99 Bikes had the item I was looking for.
The click and collect option worked really well. Staff were friendly during pick up.
A few years ago we bought my son the Mongoose Mitygoose and it is still going strong, so we knew we would be getting our daughter the Missygoose.
I bought online and picked up in store.
Communication was great and pick up was easy and fast, before we left they did safety checks to ensure the bike was safe to go.
I’m very happy with my purchase
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.