99 Bikes - Lawton Reviews 14

TrustScore 2.5 out of 5

2.5

1/709 Gympie Road, 4501 Lawnton, Queensland, AU


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Rated 5 out of 5 stars

We've purchased 2 bikes from 99 Bikes Lawnton in the past year & have nothing but great things to say about their service! Their bike delivery service is excellent, communication is great & the bikes... See more

Company replied

Rated 1 out of 5 stars

Bike i got was picked up from shop and i rode away after i got home a few rides later i realized the front wheel was not secured in the dropouts properly, I promptly fixed that. Kept it for 6-8 weeks... See more

Rated 5 out of 5 stars

The staff are exceptionally knowledgeable & helpful, nothing is ever to difficult for them & all work is carried out in a timely manner.

Company replied

Rated 5 out of 5 stars

I have purchased two bikes now from the Lawnton team. Both experiences were great. This last purchase was a bike upgrade for my six year old. The team were patient with the size up and I always appr... See more


Company details

  1. Bicycle Store
  2. Bike Accessories Store
  3. Sporting Goods Store

Written by the company

At 99 Bikes, we are proud to be one of Australia's leading retailers of bicycles, bike accessories, and cycling apparel. With over 60 stores across the country, we offer an extensive range of bikes for all types of riders, from road bikes to mountain bikes, e-bikes to kids' bikes. As a customer at 99 Bikes, you can expect expert advice from our friendly and knowledgeable staff, as well as a range of services including bike fitting, repairs, and maintenance. We take pride in providing quality products and exceptional customer service, with a focus on ensuring that each customer finds the right bike to suit their needs and budget. We have earned a reputation for our competitive pricing and our extensive range of products from some of the world's leading brands, including Merida, Norco, Cube, and BMC. We also offer a range of exclusive products under our own brand, including bikes, apparel, and accessories. At 99 Bikes, we are committed to promoting cycling as a healthy and eco-friendly mode of transport, and we encourage our customers to make environmentally conscious choices when purchasing products. We believe that cycling is not only good for the environment, but also for our physical and mental health. Whether you're a seasoned cyclist or just starting out, 99 Bikes offers a one-stop-shop for all your cycling needs, backed by our commitment to quality, value, and exceptional customer service. We look forward to helping you find the perfect bike for your needs and sharing our passion for cycling with you.


Contact info

  • 1/709 Gympie Road, 4501, Lawnton, Queensland, Australia

2.5

Poor

TrustScore 2.5 out of 5

14 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Bike i got was picked up from shop and…

Bike i got was picked up from shop and i rode away after i got home a few rides later i realized the front wheel was not secured in the dropouts properly, I promptly fixed that. Kept it for 6-8 weeks but something wasn't right as there is enormous drag with power on. Put in to shop 6 business day later i call bike has not even been looked at I never got any communication from the store.Attended store location offered a bunch of excuses they had just tensioned the drive belt (improved the ride) but the tension is way too sloppy and the rear wheel wasn't aligned or the frame wheel bolts tight. Fixed that all myself when i got home, bunch of clowns in that store and yes i got rightly annoyed and let them know it.

29 July 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommend 99 Bikes Lawnton!

We've purchased 2 bikes from 99 Bikes Lawnton in the past year & have nothing but great things to say about their service! Their bike delivery service is excellent, communication is great & the bikes are great quality.

5 June 2023
99 Bikes - Lawton logo

Reply from 99 Bikes - Lawton

Hi Jeanette,

Thank you for the review!

Rated 5 out of 5 stars

Excellent service

The staff are exceptionally knowledgeable & helpful, nothing is ever to difficult for them & all work is carried out in a timely manner.

1 June 2023
99 Bikes - Lawton logo

Reply from 99 Bikes - Lawton

Thank you for the great review!

Rated 2 out of 5 stars

Don’t buy online, go into store so you don’t get a damaged demo

I’ve usually had amazing experiences with 99 bikes but this one not so good. Bought kids bike online and picked it up. It must have been an assembled demo, the where a lot of knocks and bangs on it, including a ripped seat. The seat the replaced in store, but wrong colour and doesn’t match. 99 bikes should have really noted it has a demo and sold it cheaper. A little disappointed overall. The guy in store was very good though, and tried his best to help us.

28 December 2022
Rated 5 out of 5 stars

When I purchased my bike

When I purchased my bike, the service and team were on point with everything, I would recommend the service to friends and family.

29 July 2022
99 Bikes - Lawton logo

Reply from 99 Bikes - Lawton

Thanks Samuel,

Thats great to hear! We'll see you soon!

Rated 5 out of 5 stars

Bike #2 in the bag!

I have purchased two bikes now from the Lawnton team. Both experiences were great. This last purchase was a bike upgrade for my six year old. The team were patient with the size up and I always appreciate that they are interested to know what I need and my budget rather than simply pushing a sale.

Looking forward to our next purchase.

4 July 2022
Rated 5 out of 5 stars

Good quality bicycle basket

Good quality bicycle basket, easy online purchase, email and SMS notification when ready to collect (the next day) and friendly, helpful staff when I collected it,

14 February 2022
Rated 5 out of 5 stars

Missygoose Excellent

A few years ago we bought my son the Mongoose Mitygoose and it is still going strong, so we knew we would be getting our daughter the Missygoose.
I bought online and picked up in store.
Communication was great and pick up was easy and fast, before we left they did safety checks to ensure the bike was safe to go.
I’m very happy with my purchase

27 December 2021

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