8000kicks.com Reviews 497

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their outstanding quality, often highlighting the excellent materials and comfortable fit of the shoes. Many appreciate the durability and innovative features, such as breathability and waterproof capabilities, making them suitable for various activities and weather conditions. The company's customer service is also frequently commended for being fast, helpful, and responsive, even when issues arise. However, some people were dissatisfied with specific product issues, such as a shoe developing a hole shortly after purchase or a backpack having a structural manufacturing defect. A few customers also experienced discomfort with the shoes, noting that they might be too narrow for some foot types, leading to bruised toes after extended wear.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the comfort, durability,... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the excellent quality of products,... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the wonderful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hi! Appreciate hemp shoes and the company 8000kicks who make them! Super comfortable. I ordered my third pair of sun-sliders, fourth pr. hemp shoes in total. My last order involved a glitch with... See more

Rated 5 out of 5 stars

The products are outstanding, the quality of the shoes is something i have never experienced before, not only breathable and great style but also odorless and adapting to your feet in the first ho... See more

Rated 5 out of 5 stars

I had to honor to be one of the first to receive the Hemp Trekker in Navy Blue and super stoked. Der very comfortable and perfect for wet autumn days and outdoor activities. Aslo I have to mention th... See more

Rated 5 out of 5 stars

I bought my first pair, waterproof trainers, as a Kickstarter and was so impressed that I bought a pair of the slip-ons too. Both pairs are extremely comfortable and are very well made. There was a... See more


Company details

Information provided by various external sources

The 1st waterproof cannabis shoes


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

497 reviews

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1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Super functional

All the process was well followed with the following messages about the status of the production process.

The backpack is well thought, its really good looking, and with great quality.

6 April 2023
Unprompted review
Rated 1 out of 5 stars

Not 100% hemp but plastic lined

Not 100% hemp - misleading advertising

The bag seems well made. However, as of today the website still states "100% hemp".
This is not the case. The inside is made from polyester.

Please be accurate in your descriptions. I had hoped to find a product that would eventually biodegrade. As it is, this just causes more plastic waste.

29 March 2023
Unprompted review
8000kicks.com logo

Reply from 8000kicks.com

Hi MD, How are you?
Like I wrote on the e-mail, 100% hemp is for the exterior material, inside of the backpack it's not possible to put all hemp, it would become much heavier and not comfortable to use.

We will update more details, thank you for your suggestion and comment.

Have a nice day :)
Patrícia

Rated 5 out of 5 stars

Shoes and pouch

I ordered some shoes and a pouch in november 2022. I was a bit worried because the articles aren't so cheap and you have to pre-pay but the shoes arrived immediately and fit perfectly. The pouch wasn't in the packet so I wrote back using a mail address i found on the site and THEY ANSWERED! I hadn't understood it was an article in pre-order and after they had some problems with shipping but today the pouch arrived. I'm pleasantly surprised by the seriousness of 8000kicks company people! Well done guys!

9 March 2023
Unprompted review
Rated 1 out of 5 stars

Disappointing and costly returns from UK

Disappointing experience with this company.

Not impressed with quality.

Returned due to sizing. Returns process as UK consumer was a disaster. Ended up £51 out of pocket (£16 shipping fee not refunded and £35 to return to California at my expense).

Slow to process refund. Representative admitted in email when I chased this up that they were prioritising shipping orders over processing my refund.

28 February 2023
Unprompted review
8000kicks.com logo

Reply from 8000kicks.com

Hi J A Brown, how are you? Sorry for the delay but we have some process rules to pass when comes to return/refund and the details about free return/exchange are available on FAQ on our website. Hope you still consider us in the future, we are always working on new ways to be better for customer service and lower prices. :) Have a nice day. Patrícia

Rated 5 out of 5 stars

After the shoes, the backpack. And it's a blast!

After the shoes, I decided to buy the backpack. I really like the idea of producing useful items, like a backpack, without forgetting the environment we live in. Using hemp has allowed 8000kicks to produce a backpack which looks good and feels good.
I am looking forward to a larger range of items with the same intelligent approach.

20 February 2023
Unprompted review
Rated 1 out of 5 stars

.sadly made in…

really nice idea ...sadly made in china,so like that very hard to belive this is a quality shoes especially in sense of sustainablity quality and origin of hemp fibers - and price 120 for made in china nothing against china great country, portagal has amazing shoe industry therefore cant understand why not produce here ---good luck

16 December 2022
Unprompted review
8000kicks.com logo

Reply from 8000kicks.com

Hey hey Bob,
We make our Products in China and Portugal, our hemp comes from China, Romania, Netherlands and Canada. Regarding China, please note that the country is huge and they make everything from wall hangars to iphones. In terms of supply chain, we work with the best, independently of where they are, because if the best hemp was in Mars, we would definitely land our rocket there before anyone else. China is the number 1 hemp producing country for one reason, unlike the US and EU, they were the only country that never banned this fabric from being made, making them decades ahead of everyone else.

Does it make sense? 😃

Cheers,
Bernardo

Rated 5 out of 5 stars

Awesome Backpack

Great product! I love the design and fabric that will be amazingly durable. Very happy that I backed this project!

19 January 2023
Unprompted review
Rated 5 out of 5 stars

Great product, bit late on delivery

Great product! Very durable and great looking. Definitely my favorite backpack I've had. Bernardo and the team were really good about communication and transparency and really made sure they delivered the highest quality of product.

If I could give 4.9 stars I would, as the delivery was 3 months later then promised. But that's the nature of these products

14 January 2023
Unprompted review
Rated 5 out of 5 stars

Worth the wait!

The shipping took longer than expected but that was entirely due to factors outside of 8000kicks’s control. Shipping aside, I am one thousand percent thrilled with the products I received! The backpack is amazing and spacious—it fits all that I carried in my briefcase and more, the laptop sleeve fits my MacBook Air like a glove, the accessories pouch is useful for carrying chargers and small items I don’t want jostling around my bag, and the slim wallet forces me to carry only what I need. Thank you so much for these amazing products!

14 January 2023
Unprompted review
Rated 5 out of 5 stars

Loving my 8000 Kicks Hemp Backpack

I just started using my 8000 Kicks Hemp backpack and I love it. I love the inside pockets, the space, how light it is and the front strap that helps to keep it in place throughout my journey between my home and my work. I also love the hidden back pocket for safety and the color combination of navy blue with the light brown details…. All and all, having a great time with my backpack. Haven’t had the opportunity to test the water resistant feature yet.

3 January 2023
Unprompted review
Rated 5 out of 5 stars

I got the bag yesterday and I LOVE IT!

I got the bag yesterday and I LOVE IT!

It is much better looking and feeling than in pictures.
It is strong and the gold fabric inside with the blue grey color out side gives it a great look.
It fits week even though I’m not a tall person, I’m very happy with the work you put into it.

25 December 2022
Unprompted review
Rated 5 out of 5 stars

No news whatsoever 9 days after order placement, no reaction on any contact attempts

I ordered a Hemp Backpack; destination Belgium (EU). On the website, delivery was promised between 3-5 days. After ordering, I immediately received enthusiastic confirmation. After that, nothing happened anymore during 9 days. I tried several times to contact the company, initially without any result. But yesterday, I was contacted by the very friendly CEO; there was likely a misunderstanding about the promised delivery time. I was proposed several options, e.g. refund, exchange for available products, a gift card, etc. I decided to keep my order and wait until it becomes available. Based on this experience, I changed my 1 star rating into 4 stars. As soon as I receive my order and the promised gift card, I will upgrade my rating to 5 stars.
And Yes, I received the promised gift card with a very kind note of the CEO, and I received the backpack yesterday: it looks great! :-)

20 December 2022
Unprompted review
8000kicks.com logo

Reply from 8000kicks.com

Hi Ilse, thank you for your feedback. It's very important to us to understand when something doesn't go like we planed. The backpacks are still in pre-order, probably we had a bug in the website that didn't mentioned that when you did your order and we want to compensate this mistake. We will send you a gift card with a coupon personalized by our CEO and ship the backpack as soon as possible. Thank you for your patience and hope you'll enjoy our products very soon. :)

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