8000kicks.com Reviews 497

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their outstanding quality, often highlighting the excellent materials and comfortable fit of the shoes. Many appreciate the durability and innovative features, such as breathability and waterproof capabilities, making them suitable for various activities and weather conditions. The company's customer service is also frequently commended for being fast, helpful, and responsive, even when issues arise. However, some people were dissatisfied with specific product issues, such as a shoe developing a hole shortly after purchase or a backpack having a structural manufacturing defect. A few customers also experienced discomfort with the shoes, noting that they might be too narrow for some foot types, leading to bruised toes after extended wear.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the comfort, durability,... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the excellent quality of products,... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the wonderful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hi! Appreciate hemp shoes and the company 8000kicks who make them! Super comfortable. I ordered my third pair of sun-sliders, fourth pr. hemp shoes in total. My last order involved a glitch with... See more

Rated 5 out of 5 stars

The products are outstanding, the quality of the shoes is something i have never experienced before, not only breathable and great style but also odorless and adapting to your feet in the first ho... See more

Rated 5 out of 5 stars

I had to honor to be one of the first to receive the Hemp Trekker in Navy Blue and super stoked. Der very comfortable and perfect for wet autumn days and outdoor activities. Aslo I have to mention th... See more

Rated 5 out of 5 stars

I bought my first pair, waterproof trainers, as a Kickstarter and was so impressed that I bought a pair of the slip-ons too. Both pairs are extremely comfortable and are very well made. There was a... See more


Company details

Information provided by various external sources

The 1st waterproof cannabis shoes


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

497 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great customer service, slight design flaw

Great customer service, a solid, SUSTAINABLE product, and a company making efforts to learn and improve.
My comment here is about my 2nd pair a 8000 Kicks shoes, the Seeker for Men (Navy). After a long day of walking (San Antonio Riverwalk!), I found the shoe rubbed on my ankles at certain points. I have since figured out why: the human ankle is asymmetrical in terms of the height from the ground to the bones that stick out on either side. The medial (inner) malleolus, which is the bump that sticks out on bottom end of the tibia bone, is just a bit higher than the lateral (outer) malleolus, which is the bump on the bottom end of the fibula bone. Since the Seeker shoe is designed with "dips" on each side of the collar to accommodate those bones, and both dips are cut AT THE SAME HEIGHT, one side rubs—that is the outside of the shoe, where the lower-reaching fibula malleolus rubs against it. If the "dip" on the outside edge of that collar were slightly LOWER than the other side (maybe 1/2 - 3/4"), this problem could be avoided. (Frankly, I don't know if ANY shoe designs include this asymmetry, nor do I know how much more expensive it would be to make a shoe this way; the Seeker shoes MAY have higher "dips" on both sides than other manufacturers' shoes, hence the contact on one side. It's the first time I've run into this rubbing problem on any shoes. 8000 Kicks could be the first to address this issue using asymmetrical design!) Otherwise, this is a very good shoe so far!

3 December 2023
Unprompted review
Rated 5 out of 5 stars

Love my boots!

I have purchased 2 pairs from 8000kicks, the slide and the Chelsie boots. I love them! They are so well made. The boots were way more rugged than I expected. Very comfortable, I will be giving them a good test on my upcoming travels. The main reason I have bought from 8000 kicks is their sustainability! I love what they are doing and their sense of humour makes it even more enjoyable! I definitely would recommend their products! Keep it up, 8000kicks!

18 December 2023
Unprompted review
Rated 5 out of 5 stars

Hemp Backpack

I ordered their hemp backpack because I've been searching for a long while for a sustainable multi-use bag. I had some trouble with my delivery, and my customer support, Patricia, was super lovely and reached out to the couriers for me. I managed to get my hands of my new bag just in time for my trip. I love it so much. It's way more spacious inside than I thought, it feels sturdy, and looks great! I'll be back to pick up some shoes in the future.

15 December 2023
Unprompted review
Rated 5 out of 5 stars

Fabulous product, fabulous customer service....

I ordered a pair of Sunslide slip-ons but unfortunately they were such a tight fit I couldn't wear them. Being in the UK, I felt miffed that the sizing meant that I would need to pay for the return and replacement. However, when I contacted customer service they undertook to just send me the next size up free of charge with no need to return the smaller size.
Unbelievably great customer service. As well as the slip-ons, I already have lace-up 8000 Kicks shoes, and aim to get their boots next.

7 December 2023
Unprompted review
Rated 5 out of 5 stars

True, durable and great products

I bought my second pair of Explorer V2 for Women Full Black. They came beautifully packaged again.
I purchased the first pair one year ago, I have worn them every day, they are very comfortable, and I have worn them on heavy rain and with cold weather and the shoes remained dry and warm. I am extremely happy with my shoes, that's the reason why I bought my second pair.
Surely in spring I will buy shoes in beige.

30 November 2023
Unprompted review
Rated 5 out of 5 stars

Seeker for Women, Dark Green

I bought the Seeker for Women, Dark Green. They came beautifully packaged. Since I purchased these sneakers I have worn them almost every day, they are very comfortable, and I have worn them on heavy rain and the shoes remained dry. I am extremely happy with my shoes.

30 October 2023
Unprompted review
Rated 5 out of 5 stars

10/10

I found the company has outstanding customer service.

They have great designs and beautiful ethos.

Thanks.

22 November 2023
Unprompted review
Rated 5 out of 5 stars

TOP Customer support and great product!

I had an excellent experience with 8000kicks. I ordered a pair of Sunslide Hemp Slip-on but unfortunately they were not the correct size. As customer support got in touch to see if I was satisfied with the order, I let them notice that the size was not fit for me. They suggested returning the shoes and provided a new pair with the correct size, free of charge. I have now received the shoes and I'm really happy with them, they're comfortable and good looking, and most importantly, I felt heard and supported by the customer service in the best way possible. I would highly recommend 8000kicks to anyone!

20 November 2023
Unprompted review
Rated 5 out of 5 stars

Amazing products and customer support

Recently bought a couple sneakers and ordered the wrong size by mistake. Contacted customer support and they sent new shoes right away.

Both myself and my wife love them, they're comfortable, light and look really nice.

Will be a repeat customer for sure, eyeing a backpack now.

6 November 2023
Unprompted review
Rated 2 out of 5 stars

Durable? No way.

Alright, so I've had those shoes for a little over a year (1yr and 3 months) and they turned out to be just as bad as any other brand when it comes to durability. Just more expensive.
They tore just around 9 months after I bought them and the customer service claimed the durability of the hemp textile is not the subject of warranty, which in the EU is up to 2 yrs.
Overall the shoes were comfy, light and I was very happy with them, but they lasted very little, especially being advertised as "durable" and being this pricey.

23 September 2023
Unprompted review
8000kicks.com logo

Reply from 8000kicks.com

Hi Maria, how are you?
Thank you for your feedback on this.
We are still improving our hemp fiber so the shoes can last longer than that. Can you please send e-mail to help@8000kicks.com with pictures to see where are the problems on the texture? We have a solution for this :)
Thank you.
Patrícia

Rated 5 out of 5 stars

Shoes & Service

Had an older model of the shoe where the attachment of the sole to the shoe worn out in about 3 months.

Sent them a message. They were replying very fast and came up with a solution. I get a new pair wich is also a newer model. Let's see how those keep up!

Shortly said, great, fast and helpful service! The shoes are comfortable!

11 October 2023
Unprompted review
Rated 3 out of 5 stars

Regarding sustainability

I’ve just seen a reply from 8000kicks regarding a pair of shoes I had fall apart and got a free replacement, and although i understand their point about wanting to cut out plastic, because they came apart, I discovered why they are waterproof… they have a layer of plastic between the inner section of material and the external one. To be honest 8000kicks, I was a little disappointed when I discovered this as I bought them so I could support a shoes brand that is completely plastic free. I’d rather you find a way of making the hemp fibres themselves waterproof or do away with the plastic layer entirely

5 October 2023
Unprompted review
8000kicks.com logo

Reply from 8000kicks.com

Hi Jakob,
Our shoes offer a 2 layer protection against water and liquids.
The first is a proprietary water repellent coating embedded in our hemp fibers that keeps, water, liquids and even dirt away from the shoes.
The second is a proprietary membrane that helps keep your feet dry, while allowing your feet to breathe, this is a part made from recycled material, not plastic. We are PFA and PFC free.

Hope these details help you understand better. :)

Have a nice day.
Patrícia

Rated 5 out of 5 stars

Love 8000 Kicks!

I am so happy with my Kicks slip on shoes. They are comfortable, packable and great looking. So glad to see hemp used as it is a perfect material for shoes & clothing. Am waiting anxiously for my boots to arrive.

15 June 2023
Unprompted review
Rated 5 out of 5 stars

Good purchase

I buy a lot of shoes. The fit, sizing is spot on. I like the green color. Generally very comfortable, probably not for excessive days on my feet walking a lot. Great casual shoe. As a slide, they are ok. The inside fold tends to fold above the preset fold hinge when your heel is planted. This is a little uncomfortable or rather just annoying. They seem really well made and I’m glad I got them. Shoe prices can be tricky and I usually don’t spend as much on an occasional shoe. I’ve been tempted to try your other shoes for a long time.

25 August 2023
Unprompted review
Rated 5 out of 5 stars

Really enjoying my SunSlides

Really enjoying my SunSlides. I have used them, but not too intensely because I want them to stay good as long as possible. But they hold out real good nonetheless! They look and feel really well made.

25 August 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look