I was extremely skeptical in purchasing from you guys. My order finally arrived after 2 1/2 months of waiting, communication with you guys was extremely difficult, but After all the piece I purchased... See more
Company replied
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Review summary
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Absolutely stunning piece! I bought this to add some shine to my outfits for social dancing, and it is perfect. It catches the light beautifully every time I turn, giving that perfect 'ice' effect wit... See more
Company replied
Had a small sizing issue and the exchange process was painless, prepaid label, fast turnaround, no fees. I even got a little bonus when I do exchange to cover for more expensive piece. That's how it s... See more
Company replied
Had to wait awhile for my Vintage Cross tennis chain to be available, soon as it was by a ping from my notification, I swooped it; and some Moissanite stud earrings up!! A very classy and stylish... See more
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Company details
Written by the company
We are the purveyors of unique designer gold jewelry and accessories. Each piece you see has been meticulously designed to ensure it meets our strict standards of style and quality.
Contact info
811 Wilshire Boulevard, 90017, Los Angeles, United States
- contactus@6ixice.com
- 6ixice.com
4.2
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 60% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I am missing part of my order
I purchased two bracelets from 6ice in April of this year. Sounds cool, right? Unfortunately, I only received half of my order. I reached out to their customer service team via email to inquire about the missing item, but I have not received any response. I have not received any assistance at all.
14 May 2026
Unprompted review
Reply from 6 ICE
Hi Willie,
Thanks for your feedback, and we’re really sorry for the confusion and frustration regarding your order.
We want to assure you that your order isn't missing—it was simply split due to production times. Because your Custom Block Name Bracelet is made-to-order, it requires additional time to craft (as noted on the product page and confirmation email). We shipped your Iced Black Clover Bracelet ahead of time so you wouldn't have to wait for both. Your Custom Block Name Bracelet is currently in production, and we will email you tracking details the moment it ships.
Our support team did respond promptly to your emails, but it seems our messages might have missed your inbox. To clear everything up, our Customer Success Team has sent you a follow-up email. This includes screenshots of our previous replies as well as the product page showing the custom production timeline.
We truly appreciate your patience, and we’re always here if you need further assistance.
6 ICE Team
6 ice is SENSATIONAL
Best accessories and jewellery on the market, quality amazing , 0 complaints , would recommend
25 May 2026
Unprompted review
Reply from 6 ICE
Hey Patrick,
Thanks for your review. We’re really happy to hear you’re loving the quality and that everything has been a great experience for you. Your support and recommendation mean a lot to us. Enjoy your jewelry — we’re always here if you need anything.
6 ICE Team
4th order from 6ICE and every single
4th order from 6ICE and every single chain has been flawless out of the box. No breakage, no missing items, consistent quality every time. I'm now your forever customer. Thank you!
28 February 2026
Unprompted review
Reply from 6 ICE
Hey Joseph,
Thanks for your review—and for continuing to choose us for your orders. It’s great to hear that each delivery has arrived consistent and issue-free. That kind of reliability is exactly what we aim to deliver across every experience with 6 ICE. We appreciate your trust and continued support, and we’ll keep working to make sure every order meets the same standard going forward.
6 ICE Team
Great quality and beautiful package
Great quality and beautiful package. Also comes with a beautiful storage bag! Will be a repeat customer
20 May 2026
Unprompted review
Reply from 6 ICE
Hey Flygurljayy,
Thanks for sharing your experience. We’re glad to hear you’re happy with the quality and packaging, and that the jewelry pouch was a nice addition. We appreciate your support and can't wait to have you back again for more pieces soon.
6 ICE Team
They covered return shipping without me
They covered return shipping without me even asking. Customer service was super friendly, fast, and actually solved my problem. Impressed. Will be back soon
12 May 2026
Unprompted review
Reply from 6 ICE
Hey Matthew,
Thanks for your review. We're so glad the return process felt easy and that the team was able to get things sorted quickly for you. That’s exactly the experience we aim for. Looking forward to having you back again soon.
6 ICE Team
Smooth exchange for my bracelet
Had a small sizing issue and the exchange process was painless, prepaid label, fast turnaround, no fees. I even got a little bonus when I do exchange to cover for more expensive piece. That's how it should be done. Thank you 6ICE
23 December 2025
Unprompted review
Reply from 6 ICE
Hey James,
Thanks for your review. We're so glad to hear the exchange process was smooth for you and that the prepaid label and quick turnaround made it easy. It’s also great to know the credit adjustment helped you move into a piece you liked more. That’s exactly the kind of experience we aim to provide. Enjoy your jewelry and we can't wait to have you back again soon.
6 ICE Team
It’s really nice looking jewelry
It’s really nice looking jewelry. Haven’t actually worn it out yet, but I’m anticipating it.
21 May 2026
Unprompted review
Reply from 6 ICE
Hey Lawrence,
Thanks for your review. We're so glad to hear you’re liking the look of your jewelry. We design each piece to be worn out confidently, so we’re excited for you to try it on properly soon. If you ever need help with styling, sizing, or anything else once you start wearing it, we’re always here.
6 ICE Team
Ordered from ice a week ago and I can…
Ordered from ice a week ago and I can say it’s one of the best websites to buy jewelry because of its honesty and quality. Its packaging and shipping are great too, ordered a chain and got it two days later. Overall great service.
19 May 2026
Unprompted review
Reply from 6 ICE
Hey AJ,
Thanks for your review. We're so glad to hear that you’re happy with the quality, packaging, and fast delivery. Enjoy your jewelry, and we can't wait to have you back again soon.
6 ICE Team
I recently ordered a Cuban link (12mm…
I recently ordered a Cuban link (12mm prong) online for my brother, the ordering process was smooth however, The order said it arrived at around 3 am. when I went to check this morning nothing was found. I contacted customer support and to no avail, I didn't even receive a refund.
20 May 2026
Unprompted review
Absolutely stunning piece
Absolutely stunning piece! I bought this to add some shine to my outfits for social dancing, and it is perfect. It catches the light beautifully every time I turn, giving that perfect 'ice' effect without feeling too heavy or clunky when I'm moving fast. The stones are secure, the clasp is tight, and it gives the exact high-end look I was going for. Highly recommend if you want to elevate your style!
20 May 2026
Unprompted review
Reply from 6 ICE
Hey Gloria,
Thanks for taking the time to share your experience. We’re so glad to hear that the piece is working perfectly for what you had in mind and adding that shine to your outfits while you’re dancing. It’s great to know it delivers the look without getting in the way of movement, exactly as it should. Enjoy your 6 ICE jewelry, and we can't wait to have you back for more pieces soon.
6 ICE Team
They clearly described the material and…
They clearly described the material and I got exactly that. No bait and switch, just honest quality for the price.
16 April 2026
Unprompted review
Reply from 6 ICE
Hey Thomas,
Thanks for your review. We’re so glad to hear that the piece matched exactly what was described and delivered the experience you were expecting. Enjoy your 6 ICE jewelry, and we can't wait to have you back for more pieces soon.
6 ICE Team
Wore mine to the gym
Wore mine to the gym, in the shower, everywhere. Still looks brand new. The gold plating actually lasts. Diamonds still shine like brand new.
16 May 2026
Unprompted review
Reply from 6 ICE
Hey Jack,
Thanks for your review. It’s great to hear the piece has held up through daily wear, even the gym and shower, and is still keeping its shine. That level of durability is exactly what we design for, so feedback like this means a lot to the team. Enjoy your jewelry, and we can't wait to have you back again soon.
6 ICE Team
I've been wearing my cuban link chain
I've been wearing my cuban link chain every single day for 9 months. no fading, no green skin, no tarnishing. this thing holds up like it's supposed to. finally a brand that delivers on its promises.
17 May 2026
Unprompted review
Reply from 6 ICE
Hey William,
Thanks for taking the time to share your experience. We’re really happy to hear the piece has been delivering exactly what you expected. That’s the standard we aim for at, and feedback like this genuinely means a lot. Appreciate the trust and support — always here when you’re ready for the next piece.
6 ICE Team
Great customer service
First of all the prices were very reasonable and affordable. And don’t get me started on the delivery, it was super quick. And the chains are absolutely flawless. Thanks 6 ICE.
18 May 2026
Unprompted review
Reply from 6 ICE
Hey Armando,
Thanks for your review. We’re really glad to hear you were happy with the pricing, fast delivery, and the quality of your chains. Appreciate the support — we’ll be here whenever you’re ready for the next piece.
6 ICE Team
USPS almost made me made but finely…
USPS almost made me made but finely delivered the ice. More than I expected. Gotta get more soon!
18 May 2026
Unprompted review
Reply from 6 ICE
Hey Will,
Thanks so much for sharing your experience and for your patience throughout the shipping process. We’re really happy to hear your piece arrived safely and exceeded expectations. Appreciate the support, and we’ll be ready whenever you decide to grab your next piece.
6 ICE Team
Exactly what I expected
Exactly what I expected, the photos on the website matched what I received perfectly. The size, shine, and weight were all spot on. No surprises.
26 February 2026
Unprompted review
Reply from 6 ICE
Hey John,
Thanks for sharing your experience — we’re really happy to hear the jewelry arrived exactly as expected. We always aim for full accuracy in both quality and presentation, so it means a lot that the size, shine, and weight all felt spot on for you. We appreciate your support and can't wait to serve you again in the future.
6 ICE Team
The chain is nothing like what’s advertised.
The necklace looked nothing like it was advertised. Horrible quality. Packaging was great but chain looked like I got it from a kids machine. I’m sorry I had to say this but it’s the truth. Never ordering from here again. Thanks for your time.
- Isaac
15 May 2026
Unprompted review
My honest review
First of all it’s not the color of rose gold it’s very Gordy looking too..it looked better in the pictures I’m not really happy with it.. it came fairly quick I’m not gonna say it’s all a hoax I haven’t seen any other items but I will not be doing future business with them.. wasn’t a big loss thank God for that..
15 May 2026
Unprompted review
My order arrived in 3 days
My order arrived in 3 days! The box and packaging was top tier, the necklace itself is beautiful! You can see the quality and craftsmanship! I'm actually very pleased to have purchased this necklace from their store! The 5mm moissanite Cuban is so nice for everyday wear, I highly recommend! Thanks 6 ICE
13 May 2026
Unprompted review
Reply from 6 ICE
Hey Daniel,
Thanks for your review. We’re so glad to hear the 5mm Moissanite Cuban has been a perfect everyday piece for you and that the packaging and craftsmanship stood out as well. We truly appreciate your support and can't wait to have you back for more pieces soon.
6 ICE Team
I love 6ice
I love 6ice. It delievers well and the packaging and stuff is great. I think its pretty good quality cause it aint leave no green on ur neck.
7 April 2026
Unprompted review
Reply from 6 ICE
Hey Cooper,
Thanks for sharing your experience. We're so glad to hear you were happy with both the packaging and the quality of your piece. We truly appreciate your support and can't wait to have you back for more pieces soon.
6 ICE Team
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