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See what reviewers are saying

Rated 5 out of 5 stars

Thankyou so much for my 2 travel mugs . The choice for designing an image resembling you was amazing so much so husband asked who and when photo was taken. The speed in which my order was dispatche... See more

Rated 5 out of 5 stars

I ordered two personalized products, a large coffee mug and a stainless steel tumbler. These are gifts. The mug arrived even faster than I expected and I received the tumbler two days ago. They are w... See more

Rated 5 out of 5 stars

Extremely happy with my purchases! There was an issue where the shipment was lost in transit but I contacted the agent and was sent a replacement within a week. Extremely happy with the personalisatio... See more

Rated 5 out of 5 stars

I absolutely love my gorgeous tumbler!!! Instantly fell in love and it made my day when I opened my box! 64 Custom is such an amazing company. I had an issue with my order that wasn’t their fault and... See more

Company details

  1. Sporting Goods Store
  2. Bottled Water Supplier
  3. Passport Office

Written by the company

Design your own mug, personalized tumblers, water bottles, mugs and many more personalized gifts for friends and family at 64Custom


Contact info

4.8

Excellent

TrustScore 5 out of 5

723 reviews

5-star
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Rated 3 out of 5 stars

Well it finally got here

Well it finally got here. I thought the color was supposed to be tan background not a pink/orange. Well, beside that it just ok.

6 July 2021
Unprompted review
64Custom logo

Reply from 64Custom

Thank you for sharing your feedback. We’re sorry about the problem you got with the product. We appreciate all critiques as it greatly assists us in our commitment to constant improvement.
Please feel free to reach out to us via email: cs@64custom.com if you have any questions. Thank you so much!

Rated 4 out of 5 stars

Love my cups

My first order had a few issues on the delivery it took over a month to get them even. For some reason it was returned to sender. Second order only took a couple of week and they stayed in contact with me until I received my order. I love the cups. I will be placing another order soon.

6 July 2021
Unprompted review
Rated 5 out of 5 stars

Extremely happy with my purchases

Extremely happy with my purchases! There was an issue where the shipment was lost in transit but I contacted the agent and was sent a replacement within a week. Extremely happy with the personalisation of everything and hubby LOVES his coffee mug! He said it's the best one he has ever had as it stays hot for ages! Thank you and I'll definitely be a repeat customer!

6 July 2021
Unprompted review
Rated 1 out of 5 stars

Very disappointed

The item was was extremely thin material, like a sheet for your bed and it was like a tent. Very huge. I completely can't wear it. The button was to big to go through the hole on the strap. Took a very long time to get the item.
Extremely disappointed.
Shannon Dunn

6 July 2021
Unprompted review
64Custom logo

Reply from 64Custom

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations and we understand that this must be very disappointing. We appreciate all critiques as it greatly assists us in our commitment to constant improvement. Please kindly reach out to us via email: cs@64clothing.com
with your order. Our support team will clarify the problem and give you the best solution. We sincerely apologize for the inconvenience. Hoping for your kind patience and understanding.
Thank you!

Rated 1 out of 5 stars

This company stole my money I place a…

This company stole my money I place a order. 2 ittens and never received. Know I'm requesting refund and received a reply asking how was my delivery. After I ask were was to refund me the money for the ittens I never received. I read other review. This is a scan company. I will call my attorneys.

3 July 2021
Unprompted review
64Custom logo

Reply from 64Custom

Thank you for your feedback. We’re sorry that you haven't received your order yet. We understand that this must be very disappointing. Our support team has sent you an email to give you detailed shipping information for your order. Please kindly check your mailbox (including the spam folder). We sincerely apologize again for the inconvenience. Hoping for your kind patience and understanding.

Rated 1 out of 5 stars

The dress was pretty but the delivery…

The dress was pretty but the delivery was super slow. Took over a month to get, and that was because I let PayPal know I had not received it.

3 July 2021
Unprompted review
64Custom logo

Reply from 64Custom

Thank you for bringing this to our attention. We’re sorry that your experience didn’t match your expectations about the delivery service. We appreciate all critiques as it greatly assists us in our commitment to shipping time optimization. Please feel free to reach out to us via email: cs@64clothing.com if you have any questions. We would love to make things right if you give us another chance. We sincerely apologize again for the inconvenience. Thank you for your kind patience and understanding!

Rated 3 out of 5 stars

Disappointed

I tried it on it was like putting a bag on . The buttonholes I have to fix because the button does not fit in the hole I just don’t like how it’s made I think it could’ve been made much better for the price. I will try to wear it for bed or when I work outside I will not wear it to the store .

3 July 2021
Unprompted review
64Custom logo

Reply from 64Custom

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We appreciate all critiques as it greatly assists us in our commitment to constant improvement. Please kindly reach out to us via email: cs@64clothing.com if you have any questions. Our support team will give you the best support. Thank you!

Rated 1 out of 5 stars

This was my second item with you but…

This was my second item with you but never again I usually wear a 2x but got a 3x to make sure it fit i couldn't even get it over my head .it was so small..TRASH TRASH TRASH THE OTHER ITEM WAS THE SAME WAY.I GAVE IT TO A TWELVE YEAR OLD.MY BDAY IS THE 4TH OF JULY AND I WANTED A SPECIAL DRESS FROM MY HERITAGE.YOU RUINED IT WITH FALSE SIZES ON YOUR CLOTHING. NEVER AGAIN

2 July 2021
Unprompted review
64Custom logo

Reply from 64Custom

Thanks for sharing your feedback. We’re sorry about the problem with your order and we understand that this must be very disappointing. We appreciate all critiques as it greatly assists us in our commitment to constant improvement. Please kindly reach out to us via email: cs@64clothing.com with your order number and email address. Our support team will give you the best support. We sincerely apologize for the inconvenience. Hoping for your kind patience and understanding.
Thank you!

Rated 3 out of 5 stars

The jumpsuit is very pretty but does…

The jumpsuit is very pretty but does run large so order a size smaller

2 July 2021
Unprompted review
64Custom logo

Reply from 64Custom

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We appreciate all critiques as it greatly assists us in our commitment to constant improvement. Please kindly reach out to us via email: cs@64clothing.com with your order number and email address. Our support team will give you the best support. Thank you!

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