5seconds Reviews 89

I’ve been scammed as well ordered a dog bed for 108 US, haven’t received anything PayPal also closed my complaint bcz Alex at 5seconds provided them with a phony Chinese tracking number. I didn’t dye my due diligence and check the company out before ordering. They are making along of money for doing absolutely nothing!

I order items worth $51.98 on 10th May and no update. I think this is another fraud company. I do not know why Google and youTube is still allowing them to advertise in their portal. They should ban such company from advertising in their platform

I too was scammed out of 36.90 on an order that never came! "BraveNewFace" is another internet scam company selling Face Masks! Do not Order from them either. You will never see your product!

Why didn't I check outside reviews before being cheated out of $50? I'm so pissed off at these guys, I don't have money to waste.

This is a fraud company! I spent over $61 ordering resistance bands. I opened it tried it. By the 4th rep, it broke and cut my chin. No one is responding back. The only email is Alex@5seconds.
I'm beginning to think it's a fraud company. BE CAREFUL! Another cheap disgusting Chinese material. Sick frauds!

Actually I prefer to give a ZERO.
Ordered in March, STILL WAITING. Had no idea I was buying CHEAP CHINA CRAP MADE IN CHINA!!! emailed associate a few times and did receive reply. He sent me my tracking info written in CHINESE!!!!!
I am requesting a full refund, if I ever receive one....

I am surprised this company is still able to trade on Youtube and Facebook as they are a scam. I ordered a product through them 6 mths ago and it still has not arrived. After I complained just sent me a new tracking device......with the same result. No delivery.

If it were possible to give zero stars, I would. The media didn’t lie. Be wary of online shopping as you are susceptible to your money being taken. I ordered from this company in February. To date, merchandise has not been received. I’ve been fed the “item is waiting to be shipped” line, and then told they are shipping replacements? Which is it? Item waiting to be shipped or item lost in shipment? I should’ve done more research on the company. I failed myself for trusting that the company would honor its obligation to its customers. WRONG! I’ve asked for a refund, and was told they’d give me 25% off my next purchase! Stay away! I wish I had found these reviews prior to getting robbed!

I ordered the foot things that are supposed to keep your feet supported, and it took 3 weeks (or longer) to ship, and they are in a pkg with Chinese markings on ton it, a la WISH! Then, no instructions on how to get them on, correctly! Don't buy from this sham company! I've asked for a refund. These are not worth $25!😡😡😡😡😡

Also, stay the hell away from ANY CA sellers, on EBay and Etsy! They are Chinese shills!

End of February I ordered a cleaning tool as of today May 2 still have not gotten it been told many times it’s being shipped finally have to go to Paypal to get a refund not very happy with this guy

Everything on this site is overpriced. You'll find the same stuff a lot cheaper on other webshops. Like I did.
I made an order and received nothing over 6 weeks time. At the end I had to put a claim down through PayPal.
Suddenly, short time later, I received an email that my order was on it's way. Do not buy from this company!

This is a rip off company. Don't ever go there. Their cancellation policy is the worst on earth. If you want to cancel an order, it has to be within six hours after placing the order, and that too for a 30% fee. If later, you lost the whole thing. If you want to return an order, there are hefty fees that will make it worth not returning at all.

The company is a scam. I ordered two face masks from them March 16, 2020. Today is April 26th, 2020 and I still have not received them. The tracking numbers come back invalid. Do not buy from this company. I lost $66.59 from this company. Do not even consider buying anything from them.

I ordered the phone charger thinking it was an American company, it took 6 weeks to receive it from Asia. It doesn't work if you have a clam cover for yoir phone amd even withoit the cover, the cable come loose very easily.
They don't do refunds.

Absolute SCAM!!! Never received order. I ordered March 25th, it is now April 25th. The website is no longer working. I kept getting the runaround from their so-called customer service...

Huge waste of money. Do not buy from this company.

Don't get burnt by these scammers.
Ive had the same experience as other reviewers.
Money taken from account and no goods ever received.
Endless emails with Alex Britt, thier so called Chief Happiness Officer.
Fake tracking numbers and no order confirmation.
This site was advertised on a web page I visited and I didn't cross check.
Going to report 5seconds to scamwatch and consumer affairs, already let my bank know.

I wish I'd looked this up before ordering! I ordered 2 months ago and nothing. They have told me it is just ready to ship, that it has shipped, that it is stuck in customs, that their people are sick, etc. All I wanted was the truth, but obviously they are told to lie. Do not order from this Company. They are still advertising on U-tube. They even sent me an email advertising some product.

The website is not working, and the owner told us to go to another website, which directly led me to like his facebook page. It's been past almost a month since I ordered the item that is 6 times expensive that you could buy at Amazon, which I received the items already. The money was taken from the company in Singapore.

What a dope I am for not checking Trust Pilot before ordering sandals that arrived but are too wide. I asked for return information and was told, get this, to order another pair for 50% off. I can see this is not going to work out in my favor. It will cost more to send back to China! Their site makes you believe they are from California. A big lie. Avoid this company. Why are the Chinese ruining their world reputation by scamming people? I am so disappointed.