I was delighted to deal with you. Your service was perfect. I'd like to thank an employee whose name I didn't ask, but he was extremely helpful. Thank you,your service was wonderful. I wish you succes... See more
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See what reviewers are saying
In February previously, I was just arrived at Karstruf Airport Copenhagen 🇩🇰I was walking out the Airplane KLM the Dutch Royal Airline to baggage claim. All at once my phone which used still is use... See more
Company replied
Excellent service. Quick responses, fast, within 2 days shipping delivery. Issues solved with 1 single mail. Best prices at the market, cant find a better. What a Man need more? Recommended!
Company replied
I am using 50+ mobile for around a month. My general experience is positive. However, there has been some cases in Amsterdam that reception quality was poor and connected only with 4G. Apart from that... See more
Company replied
Company details
Written by the company
50+ Mobiel is jouw toegankelijke en betrouwbare telecomaanbieder die mobiele telefonie weer eenvoudig, duidelijk en persoonlijk maakt. We zijn er in het bijzonder voor mensen van 50 jaar en ouder, met extra aandacht, service en gemak die perfect aansluiten bij hun behoeften. Tegelijkertijd is iedereen vanaf 18 jaar welkom – want goede service kent geen leeftijd. Bij ons staat de klant écht centraal. We geloven dat mobiele telefonie geen ingewikkelde ervaring hoeft te zijn. Daarom bieden we een heldere aanpak, zonder verrassingen: duidelijke communicatie, scherpe tarieven en persoonlijke ondersteuning die je direct verder helpt. Precies wat je mag verwachten van een aanbieder die met aandacht werkt. Onze visie is om telecom toegankelijker, vriendelijker en eerlijker te maken. Dat doen we door rustig de tijd te nemen, goed te luisteren en altijd in begrijpelijke taal te communiceren. Je hoeft echt geen techneut te zijn om bij ons zorgeloos gebruik te maken van je telefoon en mobiele abonnement. Bij 50+ Mobiel profiteer je van betrouwbare dekking, overzichtelijke opties en een betrokken klantenservice. Geen lange wachtrijen of ingewikkelde menu's, maar echte mensen die met je meedenken. Kortom: 50+ Mobiel maakt bellen en internetten weer persoonlijk, betaalbaar en zorgeloos. Welkom bij 50+ Mobiel – wij zijn er voor jou.
Service Gemak Voordeel
Written by the company
- Daar ben je bij 50+ mobiel van verzekerd!
Contact info
Postbus 6047, 5600HA, Eindhoven, Netherlands
- 088 228 2288
- klantenservice@50plusmobiel.nl
- 50plusmobiel.nl
Overtuigd?
4.5
Excellent
47K reviews
Asks customers to review
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Very smooth and perfect
Very smooth and perfect, I really satisfied for the signal and the bundels
10 September 2025
Reply from 50plusmobiel
Beste,
Fijn dat u tevreden bent! We waarderen uw positieve feedback enorm.
U kunt altijd contact opnemen met onze klantenservice via klantenservice@50plusmobiel.nl of 088-228 22 88.
Groetjes, Team 50+ mobiel
The services are very poor
The services are very poor. Mobile date is almost absent. I'm calling and sending messages to service center every day but they can't solve the problem.
6 September 2025
Reply from 50plusmobiel
Dear,
Thank you very much for your review. We are very sorry to hear that you are experiencing problems with your mobile coverage. Our customer service department will contact you next week.
Kind regards,
Anisha 50+ Mobile
It was great until I got to the point…
It was great until I got to the point of maximum data used, and by mistake got charged for 50 EUR for a 500MB data which I didn't even want to use. Furthermore, to prevent this from happening you need to enable a 'ceiling-plan' feature which COSTS 50 CENTS.
User experience is retarded, and as soon as my contract ends I'll quit them. I can't recommend this provider at all.
12 September 2025
Unprompted review
Reply from 50plusmobiel
Dear Sir/Madam,
Thank you for your review. We understand that this is very annoying. However, we offer a cost cap, which is offered when you place your order. The cost cap ensures that you are protected against costs outside your bundle. We understand that it is very annoying when you incur costs. Our customer service will contact you to find a suitable solution.
Kind regards,
Anisha 50+ mobile
Very simple and quick
I could very easily apply online, and each step was simple and easy to understand. The easy switching of my number from another provider was also fantastic.
The whole process took less than 10 minutes
6 September 2025
Reply from 50plusmobiel
Beste,
Fijn om te horen dat alles naar wens was! We waarderen uw positieve feedback en zijn blij met uw ervaring. Dank u wel!
U kunt altijd contact opnemen met onze klantenservice via klantenservice@50plusmobiel.nl of 088-228 22 88.
Groetjes, Team 50+ mobiel
Alles eenvoudig, goed en supergoedkoop
Alles eenvoudig, goede service en by far de beste prijs voor mobiel abo.
15 July 2025
Reply from 50plusmobiel
Beste,
Hartelijk dank voor uw mooie review!
Met vriendelijke groet,
Anisha 50+ mobiel
Reply from 50plusmobiel
Dear,
Thank you very much for your review. We are very sorry to hear that you sometimes experience problems. If we can help you in any way, please contact our customer service department. We are always happy to assist you.
Kind regards,
Anisha 50+ Mobile
The network did not work
The network did not work. Early on after putting in my Sim card I was able to load a web page very, very slowly. From then on, phone calls worked fine but no internet. I reached out to customer service, they reset my Sim and told me to wait a few hours. I waited a few hours and still no internet. I called back and they said "oh you're on the new network. Wait 24hrs, if you don't have any internet still you should get a refund." Then, I waited more than 24hrs. Still no internet. I called back this time to cancel my plan and get a refund. I was told that "they could tell I used the network and was not eligible for a refund." It's just €1, but on principle I had never been able to use the internet and my multiple calls in were proof of that. 99% of my time on this SIM card was spent in emergency only mode. It was overall a terrible experience and I will tell my friends not to try 50+. I went with Odido and after putting their Sim in my internet worked immediately.
27 August 2025
Reply from 50plusmobiel
Dear,
We are very sorry to hear that you had this experience. This is obviously not the experience we want to offer our customers. Our customer service department will contact you by phone in the next few days so that we can look into the problem you are experiencing and resolve it for you.
Kind regards,
Anisha 50+ Mobile
Reply from 50plusmobiel
Dear Sir/Madam,
Thank you very much for your review.
We are very sorry to hear that you have had this experience. Our customer service department will contact you by phone so that we can look into the issues you are experiencing.
Kind regards,
Anisha 50+ Mobile
Easy to register but transferr ing th e…good
Easy to register but transferring the number would have taken a long time
21 August 2025
Reply from 50plusmobiel
Dear customer,
Thank you for your response. We are glad to hear that the registration process went smoothly. We apologize for the inconvenience caused by the lengthy number transfer process. We hope that everything else is to your satisfaction.
If you have any further questions, please do not hesitate to contact us.
Kind regards,
Anisha 50+ Mobile
Excellent & instant & easy to install
24 August 2025
Reply from 50plusmobiel
Dear Sir/Madam,
Thank you very much for your review. We are delighted to hear that you are satisfied with us .
If you have any further questions, please do not hesitate to contact us.
Kind regards,
Anisha 50+ Mobile
I’m so sad
I’m so sad
That I buy SIM card from u, but unfortunately the connection is too bad
19 August 2025
Reply from 50plusmobiel
Dear,
Thank you for your review. We are very sorry to hear that you had this experience. Our customer service team will contact you by phone so that we can discuss the issues and resolve them.
Kind regards,
Anisha 50+ Mobile
I received my mobile next day at home
I received my mobile next day at home. and got 50% discount on data plan. amzing experience.
19 August 2025
Reply from 50plusmobiel
Dear Sir/Madam,
Thank you very much for your review. We are delighted to hear that you are satisfied with the discount we offer.
If you have any further questions, please do not hesitate to contact us.
Kind regards,
Anisha 50+ Mobile
Reply from 50plusmobiel
Hi,
Thanks for your feedback — glad to hear you had a good experience. We try to keep things simple and reliable. If you need anything else, feel free to contact us we’re happy to help.
Kind regards,
Anisha
50+ Mobiel
Worst customer service
Worst customer service, difficult to reach, unfriendly - App not giving a proper oversight of usage, no functionalities within the app, bad UX, overall bad experience. Not returning!
22 August 2025
Unprompted review
Reply from 50plusmobiel
Dear customer,
Thank you very much for your review. We are very sorry to hear that you had this experience. We would like to help you further and look into the possibilities. Unfortunately, we do not see any details mentioned in your review. We kindly ask you to contact our customer service.
Kind regards,
Anisha 50+ mobile
fast and easy.
11 August 2025
Reply from 50plusmobiel
Beste Ursa,
Bedankt voor uw reactie! Fijn om te horen dat u het snelle en makkelijke proces waardeert. We doen ons best om het overstappen zo eenvoudig mogelijk te maken. Mocht u nog vragen hebben, staan we voor u klaar!
Groetjes, Francesco team 50+ Mobiel
Honest review
I’m very pleased with the services offered by 50 mobile . Very cheap also . Absolutely recommend
8 August 2025
Reply from 50plusmobiel
Dear Razvan,
Thank you for your kind words! We’re delighted to hear that you’re very pleased with the services offered by 50+ Mobiel and that you find our prices affordable. Your recommendation means a lot to us!
If you have any questions in the future, we’re always here to help.
Kind regards, Francesco team 50+ Mobiel
Thanks for you attention good job good…
Thanks for you attention good job good luck and thank you all
9 August 2025
Reply from 50plusmobiel
Beste,
Hartelijk dank voor uw vriendelijke woorden! Fijn om te horen dat u tevreden bent met onze service. We wensen u het beste en staan altijd voor u klaar als u vragen heeft.
Groetjes, Francesco team 50+ Mobiel
Network its good
9 August 2025
Reply from 50plusmobiel
Dear customer,
Thank you for your brief review. We are pleased to hear that you find the network good. If you have any questions or further feedback, please do not hesitate to contact us; we are happy to help.
Kind regards,
Anisha 50+ mobile
I traveled to Switzerland and the…
I traveled to Switzerland and the internet doesn’t work at all and I was surprised with the invoice of 50 € for 142 MB !!
10 August 2025
Unprompted review
Reply from 50plusmobiel
Dear customer,
Thank you for your email.
We understand that this is inconvenient; unfortunately, Switzerland is not included in your bundle. When customers are in a country that is not part of zone 1, we send a text message to warn them that additional costs may apply.
We will contact you by phone shortly to discuss the options. We kindly ask you to contact us, as we cannot see any details in the review.
Kind regards,
Customer Service 50+ Mobile
The show is very excellent
The show is very excellent. As for the Internet service, I have not tried it completely, but there are times and places when the network, especially the Internet, is not good.
7 August 2025
Reply from 50plusmobiel
Dear,
Thank you kindly for your message.
We’re happy to hear that you are very satisfied with the overall experience that’s wonderful to know!
As for your remarks regarding the internet service: we understand that inconsistent network quality in certain locations can be frustrating. Mobile coverage can vary depending on the area, surrounding buildings, or local network usage. We’re continuously working to improve coverage and performance wherever possible.
If you’d like, we are more than happy to look into your situation in more detail. Please feel free to contact our customer service via klantenservice@50plusmobiel.nl or call us at 088 – 228 22 88. If you can share your location and device type, we will gladly investigate the issue further.
Thank you again for your feedback it helps us to continue improving.
Kind regards,
Anisha
Customer Service
50PlusMobiel
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