4seating.com Reviews 4,073

Excellent customer service!!! Friendly, knowledgeable and overall an awesome experience. Megan had experience and fixed our shipping issue quickly and competently- we’d love to do more business with her!

Great customer service and superb quality on their chairs. Also super quick response when I inquired about a faulty power supply. Thanks

I am writing this review on behalf of Manuel Gonzalez, customer care representative Manny. To whom it may concern he is a perfect example of what quality customer care and service represents. He was very patient and kind. He answered the phone multiple times he sent emails back-and-forth. He work with me to resolve the problem at hand. that I absolutely could not have done on my own. I am most grateful that he picked up the phone and stayed with me until the problem was resolved. I am indeed a satisfied and happy customer. Thank you Manny for making things easy for me for your help and quality customer care.🙏❤️

Megan was super helpful in helping me try rectify the problem I’m having. Hopefully it will fix the problem. Thank you Megan

Megan Moore did a great job helping me resolve an issue with my theater seating. She was very responsive and resolved the issue very quickly. I look forward to doing business with 4seating again! Great Job Megan!!!

Megan was so helpful and patient as we tried to figure out what my dog ate on our equipment.

Amazing customer service. Manny went above and beyond to help me. I’m truly appreciative.

Company has been great to work with from the order status updates to customer service dealing with a faulty charging table. Megan has been very helpful in working through the issue and following through the whole way. Thank you Megan!

Megan provided great and quick customer service!

Other companies could take a lesson from this company when it comes to Customer Service. Megan will make it right for you! And Manny will help you with anything you need to purchase… I had a slight problem with a severed wire after five years of owning the chair… They stepped up and made it right. Plus went the extra mile! Thank you, Megan, Manny and 4Seating.!

One of the chairs we purchased had a faulty vibrating unit in the back of the chair. We called 4SEATING, proved the purchase and received a new back for the chair.
It took a couple of months, but I am thoroughly happy by the replacement. The vibrating unit did not hurt the "Chair" function at all ;-)
Thank you 4SEATING for honoring the warranty and valuing your customers.

Megan was great! She helped me find a part for a broken component on our couch, and was incredibly helpful and sweet. I highly recommend her!

Great customer service after purchase. Will buy again from 4seating for sure. Manuel was great and exceeded my expectations.

One of our home theater chairs stopped working. I emailed customer service and got a reply within the hour. Megan told me exactly how to figure out what was wrong with our chair. I called to make sure I was doing it correctly and she was so so helpful. It is getting fixed, we are getting the replacement parts asap. It is so rare to find good customer service these days and I would buy of these chairs if I needed them because I know that they stand behind them.

Great experience from order to delivery. Called customer service a couple of times with questions and a small issue. Nothing but courteous, responsive, and immediately helpful. Highly recommend this company

Megan Moore went above and beyond to help me resolve a warranty issue that was getting delayed at Guardian. 4Seating customer service is a model of greatness for other companies...

Megan of 4seating was extremely helpful, inquisitive, and responsive for my ability to aquire a worn out part for my chair. Really appreciate her help and hope you have more like Megan. She brings customer service back to where it should be

Needed some assistance. Megan was great!!! She was friendly and professional..

We have a minor issue with our movie seat, and Megan M. has been on top it! She responds quickly and is very efficient!!!

I can't say enough good things about this recliner.
I had surgery on my shoulder and needed to sleep in a recliner for long period of time. I slept well with no problems.
The recliner is well built and to this day looks like, and feels new.
I highly recommend 👌