4HIM & HER Reviews 1,827

TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Evaluating 56 reviews, most reviewers were somewhat happy with their experience overall. Many customers are satisfied with the quality of the products and the service provided, finding them to be great and good. Some people have noticed small improvements and feel that the products are working as intended, supporting immunity and providing strength. A few even consider purchasing these products a best decision and would recommend them. However, some reviewers were not happy with the product's effectiveness, reporting no noticeable difference, no effect, or even adverse reactions like headaches. There are also concerns about the ordering and delivery process, with some experiencing issues like being charged for too much stock or having difficulty suspending deliveries.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product effectiveness, with some customers reporting positive... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with some customers attempting to suspend or... See more

Quality

Customers had positive experiences with quality, with some reviewers stating the product was great and noting... See more

Service

Users describe positive interactions with service, with many reviewers reporting that the service was good.... See more

Reviews shaping this summary

Rated 3 out of 5 stars

It worked at first but im back feeling tired again and all the other symptoms

Company replied

Rated 3 out of 5 stars

Everything they tell you is just to sell you pills that do not fix what you need fixed. There are many many pills , jells , rubs and so on that claim to be the miracle cure ,well there isn't one and t... See more

Company replied

Rated 4 out of 5 stars

I am noticing some small improvements with this product, its been a while now since I have used it and I can say it is doing what it's supposed to.


Company details

  1. Vitamin and Supplements Store
  2. Health and Beauty Shop

Written by the company

An innovative nordic line of high quality supplements - specifically tailored to the various health challenges women and men experience their various life cycles. Optimized for our specific bodies.


Contact info

3.5

Average

TrustScore 3.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

Delivery was good

The delivery was in time
But I am still taking the pills and I haven't seen anything changed yet

3 November 2024
4HIM & HER logo

Reply from 4HIM & HER

Hello Ernest,

Thank you so much for taking the time to give us a review. We appreciate it a lot.

I am happy to hear delivery has been successful. Please come back later to tell us how you feel about the product. Our customers report optimal effects usually after 4-6 months of use.

Thanks again and have a wonderful day! 😊

Kindest Regards,
Vitamail

Rated 3 out of 5 stars

Parcel received

Parcel received now - not tried the product yet - thank you.

25 October 2024
4HIM & HER logo

Reply from 4HIM & HER

Hi Mr Mcclelland!

Dont jump to fast to that conclusion! We just replied to your email, where you have a detailed tracking URL for your parcel, which is just about to be delivered to you. Hope the product will meet your expectations :)

Edit 01-11-24: Looks like it is delivered!

Rated 4 out of 5 stars

From Frustration to Resolution: My 4HIM4HER Experience


I wanted to update my previous review of 4HIM4HER to reflect recent developments. Initially, I had a negative experience with the company, but I'm pleased to report that the situation has been resolved satisfactorily.

To recap, I had subscribed to 4HIM4HER and was happy with my first month's delivery. However, the second delivery never arrived, and I faced issues with invoicing and collection attempts for undelivered packages.

After my initial frustration, I reached out to their customer service again. I'm glad to say that they took my concerns seriously this time. They thoroughly investigated the matter and acknowledged that there had indeed been issues with lost shipments.

As a result of this investigation, 4HIM4HER has taken the following actions:

- They have cancelled all outstanding invoices related to the undelivered packages.
- The cases with Collectia, the collection agency, have been dropped entirely.

I appreciate the company's willingness to rectify the situation and take responsibility for the problems that occurred. Their response demonstrates a commitment to customer satisfaction that wasn't apparent in our initial interactions.

While my experience started rocky, the resolution has restored some faith in the company. It's clear that 4HIM4HER is capable of good customer service when pressed on the issue. However, I would still advise potential customers to be vigilant and communicate promptly if any issues arise.

In light of this positive resolution, I'm revising my earlier negative recommendation. While there's room for improvement in their initial response to problems, 4HIM4HER has shown that they're willing to make things right when pushed to do so.

31 October 2024
Unprompted review
4HIM & HER logo

Reply from 4HIM & HER

Hi and thank you for your feedback. Delays on deliveries can happen from time to time, and of course in some rare cases a package is lost in the mail. I see that we have tried to resolve the issue with you, but our suggestions did not meet your expecations. We are sorry about that. In this case we will go ahead and credit the invoice in question. Hope that resolves every complaint on your end. Have a nice day!

Rated 5 out of 5 stars

All is good 😊

All is good! 👍🏻 😃

18 October 2024
4HIM & HER logo

Reply from 4HIM & HER

Hello Barbie,
Thank you for your review!

We are happy to hear everything is working well!

Kind regards

Rated 1 out of 5 stars

Never received my order

Never received my order

14 October 2024
4HIM & HER logo

Reply from 4HIM & HER

Hi! Yes, we tried to deliver to the adress you gave when the order was completed. As that was not possible, the package was returned to us. We refunded your order. Hope to see you back again soon!

Rated 2 out of 5 stars

The timeline between purchase and…

The timeline between purchase and delivery is far too long.

7 October 2024
4HIM & HER logo

Reply from 4HIM & HER

Hi and sorry to hear that. We are constantly trying to improve our delivery time. Hope to see you back again soon in the future!

Rated 1 out of 5 stars

I have not received my order

I have not received my order

16 September 2024
4HIM & HER logo

Reply from 4HIM & HER

Hi! We sent the package to you early last week, to the address you filled in when ordering. If you still haven't recieved the package, please contact us at kundservice@vitamail.se and we will assist you further.

Rated 5 out of 5 stars

Honestly

Honestly, it's good. It took a while for the results to appear, but in the end it proved to be a very good and distinctive product. It may require patience and that we take the recommended dose. I liked it. Thank you.

31 August 2024
Rated 1 out of 5 stars

I did not place this order

I did not place this order, and my case has been closed after I reported it to the police department in Copenhagen.

17 August 2024
4HIM & HER logo

Reply from 4HIM & HER

Hi! Yes, someone clearly misused your information to place an order. Glad to hear it is sorted out :)

Rated 4 out of 5 stars

Wake up strong

All men with that men problem must make his order today. Your satisfaction is guaranteed.

17 August 2024
4HIM & HER logo

Reply from 4HIM & HER

Hello Collins,

Thanks for sharing your positive experience!

Best regards Vitamail-Teamet

Rated 1 out of 5 stars

Hi I order only 1 time and I don't want…

Hi I order only 1 time and I don't want it anymore I'll not have any contract or member anything I'll send it back and please refund my money.

19 July 2024
4HIM & HER logo

Reply from 4HIM & HER

Hi! When you order from our websites, the products are sold in subscription only, and we do make an effort to state this in multiple sources; webpages, order confirmation, on the invoice, etc. The reason for subscription only, is that to obtain the optimal effect, you should use the product regularly over time.

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