48 Mobile Reviews 

1,087
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 641 reviews, reviewers had a great experience with this company. Customers consistently praise the excellent value for money, often highlighting the affordable prices and unlimited plans that save them significant amounts compared to other providers. Many users report reliable network coverage and service within Ireland, finding it works well for their daily needs without issues. However, some customers also noted significant problems with roaming and international service, experiencing poor or non-existent coverage when traveling abroad. Additionally, a portion of people were dissatisfied with customer service, citing frustrations with chat-only support, difficulty resolving issues, and slow responses. A few others mentioned occasional poor signal or slow internet speeds even within Ireland.

What people talk about most

Service

Reviewers mention ambiguous feedback about service, with many customers expressing satisfaction, particularly... See more

Price

Reviewers highlight positive aspects of price, with many praising the keen and affordable rates, often... See more

Value for money

Consumers express high satisfaction with the value for money, often highlighting that they receive ample... See more

User experience

People report ambiguous experiences with user experience, with many finding the app easy to use, providing... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with some reporting good... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I can't give you 5 stars because when going to other countries it is very complicated to reconect,and internet really bad. Specialy in Northern Ireland!!! You have to do something about it. I do have... See more

Company replied

Rated 4 out of 5 stars

I have been with 48 for about 5 years. Generally no problems and grate to have real unlimited data. Only issue I had was where I live the signal strength died and using the internet was very hit and... See more

Company replied

Rated 5 out of 5 stars

48mobile, is an excellent network, never lose signal not even when in a&e as most networks do. Great value for your money, I'm on the 12.99euro plan and I never run out of credit, even great for stre... See more

Company replied

Rated 5 out of 5 stars

My wife and I have been 48 customers for a few years now and are very happy with the service provided, have never had any problems whatsoever, €12.99 per month for unlimited calls texts and 5G mobile... See more

Company replied


Company details

  1. #5 of 8 best companies in Telecommunications Service Provider
  2. #2 of 2 best companies in Internet Provider
  3. #4 of 4 best companies in Internet Service Provider
  4. #2 of 2 best companies in Mobile Network Operator
  5. #4 of 5 best companies in Phone and Internet Service

About 48 Mobile

Written by the company

At 48, we're all about giving customers serious data without the serious price tag. We deliver unbeatable value with plans that offer the same benefits as other networks, without locking you into long contracts or hiking the price every year.

For just €12.99 a month, our customers enjoy unlimited 5G data, 5,000 minutes, and 5,000 texts. Whether you're streaming, gaming, or just browsing, you’ll get fast, reliable 4G and 5G speeds across the country, powered by Three’s trusted nationwide network.

We’re 100% commitment-free. No long-term contracts, no hidden fees, just flexible, month-to-month plans designed to put you in control. Recognised for our award-winning, low-cost mobile plans, we even let new customers try us out with 1GB of free data before they buy.

Rewarding Our Customers

We go beyond great value by rewarding our customers, too. When you refer a friend to 48, both you and your friend receive bonus credit to cover a full month’s plan, plus a €10 voucher from one of our reward partners.

100% Online, 100% Hassle-Free

At 48, we’re fully online, so you can skip the queues and get help quickly and easily. Our helpful community is packed with useful articles and videos, and if you need more support, our web team is available every day, 9am to 9pm Monday to Friday, and 9am to 8pm on weekends.

Contact info

  • 28/29 Sir John Rogerson’s Quay, Dublin 2, Dublin, Ireland

  • 48.ie

4.1

Great

TrustScore 4 out of 5

1K reviews

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4-star
3-star
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1-star

Asks customers to review

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4.1

All reviews

(1,087)

642 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing services

Amazing services

15 April 2026
48 Mobile logo

Reply from 48 Mobile

Hi Yogesh, Thank you for the great review. We’re glad our service met your expectations and appreciate you taking the time to share your experience.

Regards,
48 Mobile Team

Rated 3 out of 5 stars

I’ve been with 48 a good few years now…

I’ve been with 48 a good few years now . Never had a problem . Only thing I don’t like is that if you go to any other country you can’t make a call or use your internet . Plus there is no number for you to contact 48 to resolve a problem . Other members of my household have changed over to other net works because of this . I’ll probably change over myself eventually as this is a problem when travelling. I would never think to change as the price at 1299 is great and wouldn’t get it off any other network for this price. But there no contact number to talk to a agent or no usage outside of Ireland

15 April 2026
48 Mobile logo

Reply from 48 Mobile

Hi Tracey, Thank you so much for taking the time to share your experience, and for being with us for so many years. We’re genuinely delighted to hear that you’ve been happy with the service and value we provide.

As 48 Mobile is a fully digital service, we don’t currently offer phone-based support. That said, we’re always working to improve, and feedback like yours plays an important role in shaping future updates.

To enhance roaming and overall network performance in Ireland, we introduced a new 48 SIM in 2024. If you’re using a SIM from before 2024, we recommend upgrading to ensure you’re getting the best possible experience. You can find more information here: https://community.48.ie/t5/The-Knowledge-Base/Do-You-Need-a-New-SIM/ta-p/8487.

If you’d prefer direct assistance, our care team is available at https://48.ie/contact-us. They’re online Monday to Friday from 9 AM to 9 PM, and on weekends and bank holidays from 9 AM to 8 PM.

Thanks again for your loyalty and for sharing your review.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

Reliable

Reliable, great coverage. Simple to interact with.

14 April 2026
48 Mobile logo

Reply from 48 Mobile

Hi New, Thank you so much for your review. We’re delighted to hear you found our service reliable and easy to use. Providing great coverage and a smooth experience is exactly what we aim for.

Regards,
48 Mobile Team

Rated 2 out of 5 stars

There is absolutely no signal in my…

There is absolutely no signal in my house in country limerick

14 April 2026
48 Mobile logo

Reply from 48 Mobile

Hi Gerard, Thank you for your review. We’re sorry to hear that you’re experiencing no signal at your home in County Limerick. Coverage can vary depending on location, and we’d really like to look into this further for you.

Please reach out to our care team via https://48.ie/contact-us with your account details so we can check your coverage and explore the best possible solution. Our team is available Monday to Friday from 9 AM to 9 PM, and on weekends and bank holidays from 9 AM to 8 PM.

We’re here to help and appreciate you bringing this to our attention.

Regards,
48 Mobile Team

Rated 1 out of 5 stars

I have tried to send an email to the…

I have tried to send an email to the address that was given, but it has failed to deliver, and yes I've checked spelling

12 April 2026
Unprompted review
48 Mobile logo

Reply from 48 Mobile

Hi Dorothy, Thank you for your review. We’re really sorry to hear that your email didn’t reach us. To make sure we can assist you as quickly as possible, please get in touch with our care team through https://48.ie/contact-us and include your account details along with any issues or concerns you’re experiencing. Our care team is available Monday to Friday from 9 AM to 9 PM, and on weekends and bank holidays from 9 AM to 8 PM. We’ll be happy to help.

Regards,
48 Mobile Team

Rated 3 out of 5 stars

The sim card keeps refreshing/not…

The sim card keeps refreshing/not working and it is not straightforward to have roaming in the EU.

9 April 2026
48 Mobile logo

Reply from 48 Mobile

Hi Alexandra, Thanks for your review. I’m sorry to hear your SIM hasn’t been working properly and that EU roaming felt complicated. This isn’t the experience we aim to deliver.

We’d really like to look into this for you, please reach out to our care team at https://48.ie/contact-us with your account details so we can investigate the issue and resolve it as quickly as possible. They're available Monday to Friday from 9 AM to 9 PM, and on weekends and bank holidays from 9 AM to 8 PM.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

Good coverage and free unlimited data

Good coverage

11 April 2026
48 Mobile logo

Reply from 48 Mobile

Hi Kathleen, Thanks for your review. We’re really glad to hear you’re getting good coverage with 48 Mobile. If you ever need support or have feedback to share, we’re always here to help.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

Best value and coverage

You can't get better value than 48 Mobile. All my calls and data are covered every month with great coverage no matter where I am. We have 5 mobiles in our house using 48 Mobile for the price of one monthly contract rate with any of the other providers. The beauty is also that I am not tied to a contract. You just pay each month (I have 'Auto-Renew' on) or not. You decide.

10 April 2026
48 Mobile logo

Reply from 48 Mobile

Hi Fifi, Thanks so much for sharing this fantastic feedback. It’s great to hear that 48 Mobile is delivering the value, coverage, and flexibility you need especially for a household with five mobiles. Knowing that our no‑contract approach and Auto‑Renew work well for you really means a lot to us.

We appreciate you being part of the 48 community and are always here if you need anything.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

48 Mobile is an excellent network

48 Mobile is an excellent network, I have been a member for 5 years and I have never had a single issue with my service, I highly recommend 48 mobile.

10 April 2025
48 Mobile logo

Reply from 48 Mobile

Hi Joan, Thanks so much for your review. We’re delighted to hear you’ve enjoyed five years with us and had a smooth experience throughout. Your recommendation means a lot. We’re always here if you need anything.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

good services

5 February 2026
48 Mobile logo

Reply from 48 Mobile

Hi Cosmin, Thank you so much for your review! We’re really glad to hear you’re happy with our services.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

Excellent network at a great price and…

Excellent network at a great price and great coverage

10 April 2026
48 Mobile logo

Reply from 48 Mobile

Hi Gerard, Thank you for your review. We’re delighted to hear you’re enjoying excellent network quality, great coverage, and strong value.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

Never have a problem,full coverage and…

Never have a problem,full coverage and price is amazing

1 April 2026
48 Mobile logo

Reply from 48 Mobile

Hi Michaela, Thank you for your review. We’re glad the coverage, reliability, and price are all hitting the mark for you.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

Very good, I'm happy, best network

I enjoy service, it's great, I happy and is not expensive,

10 April 2026
48 Mobile logo

Reply from 48 Mobile

Hi Bunmi, Thank you for your review. It’s great to know you’re happy with the service and find it both reliable and affordable.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

Happy customer

I never have to contact customer service I never had an issue so no complaints

9 April 2026
48 Mobile logo

Reply from 48 Mobile

Hi Brian, Thank you for your review. We’re delighted to hear everything has worked so smoothly for you and that you’ve never needed to contact support.

Regards,
48 Mobile Team

Rated 4 out of 5 stars

Everything is good apart from roaming…

Everything is good apart from roaming abroad which is a bit of a disaster

9 April 2026
48 Mobile logo

Reply from 48 Mobile

Hi Firecrest, Thank you for your feedback. We’re really glad to hear everything is working well for you at home, and we’re sorry that your roaming experience abroad hasn’t met your expectations. We understand how frustrating it can be when services aren’t reliable while travelling.

To help with this, we launched a new and improved 48 SIM in 2024. If your current SIM is from before 2024, we recommend upgrading to the latest version. You can find more information and order a new SIM here: https://community.48.ie/t5/The-Knowledge-Base/Do-You-Need-a-New-SIM/ta-p/8487

If you’d like further support, you can also get in touch with our care team at https://48.ie/contact-us. They’re available Monday to Friday from 9 AM to 9 PM, and on weekends and bank holidays from 9 AM to 8 PM.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

48 never let me down will let me know…

48 never let me down will let me know when I need to renew my contract before the finish date

9 April 2026
48 Mobile logo

Reply from 48 Mobile

Hi Janette, Thank you for your review. We’re delighted to hear that 48 has never let you down and that the renewal reminders are helpful.

Regards,
48 Mobile Team

Rated 4 out of 5 stars

The price and service is excellent.

The price and service is excellent.

9 April 2026
48 Mobile logo

Reply from 48 Mobile

Hi Eoin, Thank you for your review. We’re delighted to hear you’re happy with both the price and the service.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

48 are a great network I was with…

48 are a great network I was with Vodafone and Meteor for a good few years and and honestly 48 beats them both hands down. Never issues with network coverage.

9 April 2026
48 Mobile logo

Reply from 48 Mobile

Hi Sinéad, Thank you for the fantastic review. It means a lot to hear that 48 Mobile has outperformed your previous networks and that you’ve had consistently strong coverage with us.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

Good company

Good company, straight forward and easy to use

9 April 2026
48 Mobile logo

Reply from 48 Mobile

Hi Con, Thank you for your review. We’re glad to hear you find the service straightforward, easy to use, and overall a good experience.

Regards,
48 Mobile Team

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