3GS Environmental Enforcement Reviews 

As many government hired agencies, they run on what seems to be absolutely no organisation, communication and no knowledge of the council rules.

My partner and I live in a flat above a shop, on a busy main road. We do not have municipal bins and when my partner bought the place, he was told that the bin bags are to be deposited near the public bins on the pavement just outside.

A couple of months ago, we both have received letters with an illegal fly tipping claim. Following days of back and forth, and catching two of their officers rummaging through our neighbours bin bags, we discovered that:

1. They weren’t even aware that this was the correct place to deposit the rubbish (verified on council website)
2. We deposited ours on a wrong day

My partner was then issued a fixed penalty of £150, which he paid.

Fast forward two weeks, and I receive a letter demanding a payment of £400 for the same “illegally deposited” rubbish and threatening prosecution of the fine is not paid.

We have then emailed them, attaching the photos of the letters and confirmation of fine payment. After receiving a “sorry if this caused any inconvenience” and assurance that both cases will be closed. Only to receive another letter, today, addressed to me, claiming I didn’t pay my £400 fine and my case will be passed on to the council solicitors.

After speaking to them on the phone, I was advised this was an automated letter and the fine has been withdrawn.

What systems do they use that allow for these “automated letters” to continue being sent out? I have severe anxiety, and have not even received so much as an apology for all the stress they have caused. Oh, and, obviously, they have no formal complaint processes!

No stars is not an option, that's why there is one.

A few weeks back myself and my husband were woken by two men, at first glance, their uniforms looked like police uniforms and, as I came downstairs, I heard one cautioning my husband. I was worried as he hadn't been out for weeks. These men then said they were from 3gs. It was cold, my husband is 74 years old and in poor health. These men kept him outside for 30 minutes asking him about some garden rubbish and a black bag. My neighbour can confirm that the black bag was not there before these men came. They flashed some envelopes and told us my husband's name was on them, I was not properly awake and was concerned for my husband so didn't think to ask to see these envelopes properly, then they issued a £100 fine. Neither man was wearing a mask, one did not observe social distancing and, supposedly as a joke, threatened to kick me.
I have tried to contact them by e-mail to ask for proof of this alleged offence, no reply. I have phoned 3 times and all I get is a recorded message saying I can pay the fine on their website.
I have waited 15 minute on hold on the phone and not managed to speak to anyone.
I asked for all proof of the alleged offence but have received no reply.
I have also complained to the council, who have also ignored my e-mail.
Does anyone know how to get fair treatment from these bullies?
Due to my husband's poor health, I feel I have to pay this fine, although we are pensioners and it will be a struggle.
As someone has mentioned before, what has happened to 'innocent until proven guilty' ?

Are these guys on commission only ! Just bullies totally cornered me didn’t stand even a meter away from me ! One telling me they needed my info just to send a warning ! For dropping a cigarette butt which I immediately picked up when it was put out ! They both talk to confuse you not moving out of my way ! No photo ID ! Masks not on properly not sanatised ! I will be asking for the body cam footage and going to my solicitor

I went to Manchester City Centre to do some shopping and they fined me £120. I was so upset that I couldn’t any of my shopping.I respect having a clean city ,but this amount is to much for people.

I am a visually impaired person - I was directly targeted by one of their officers for "dropping a cigarette but" - there is no signage stating about this and the bins are overflowing anyway. He accosted me and began shouting - this was really frightening, I have paid the fine, because was too scared to do anything else - I will never go into manchester again. These are bullies of the highest order and directly discriminate against disabled people.

Littering, dog fouling etc is disgusting and people who wilfully do those things should be held accountable and prosecuted. But it should be on an innocent until proven guilty basis and should be done in a court of law where the person accused of an offense should have a right to defend themselves and the onus is on the council to prove they are guilty.

The current system of fixed penalty notices or on the spot fines negates the notion of innocent until proven guilty and someone can be issued with a fine based not on evidence but on the mere accusation of someone who is given a uniform and put in a position of authority. If someone is excused of dropping litter or dog fouling it should be the matter for the courts.

The current scheme is open to abuse with evidence of people being falsely fined for things they haven't done and given fixed penalty notices for things like accidentally (not wilfully) dropping litter. People having to pay a fine for something they didn't do is wrong.

Seen in the reviews there seems to be a lot of confusion. They can stop and ask you for youre name under the environment enforcement regulations. But you don't have to give it to them if you go into a shop they can't follow you. If you give them you're details they can take you to court for the fine. In short don't litter and you shouldn't have any problems.

I was smoking in ilford. No bin so I Dropped my cigarette butt on the floor. 2 seconds later two morons pulled me over . £150 fine to pay in 14 days. Boy did that destroyed the rest of my shopping trip as im only on £65 a week to pay bills and Food shopping. How do these people sleep at night

This is a scam they have no legal rights to stop you and no legal right to ask for your details just walk away if they touch you this is assault and you can prosecute them..

Just keep walking. They have no power regardless of what they say.
Just be polite and carry on your way.
Get on a bus or in a taxi if you can and go a stop or two away.
Don't feel pressured to give your name, there is nothing they can do to make you.

I was in Leeds going to Work and I have been approached by a scammer 3GS. Currently there road working going on and there was no bin on the pavement. So I decided to throw the cigarette tab on the floor as I couldn't find a bin. So what happen is a bold geletmen approached me and given me a fine off £100. I had questioned tell me where is the bin. He didn't have no clue himself yet he has given me a fine. I will raise this issue with my solicitors

Walked through Arndale Shopping Centre in Manchester this morning without a mask. Stopped by two 'almost official' looking guys and got fined £120 on the spot. Posted what happened online and told my mum who said just pay it straight away so I did, later I've got friends messaging me this company FAKE PROSECUTES PEOPLE??! You must be kidding me. I wish I stood up to them but all I can do now is write this review. Contacted my bank first thing, fingers crossed my money will be recovered..

£150 fine for 1 cigarette butt. Fine MUST be paid within 28 days or court and bigger fine. That leaves me about £50 for food, electric, gas etc during this fortnight. No way to appeal and no payment plans are offered. How is this fair?

Just arrived to piccadilly garden with my little girl 1year and 4months started play with birds she has apiece of biscuit, it wasn't food to feed abird they give me fine £120
I send complain to the office they didn't help at all .
This fine not fair at all they let me down

Scam company. You do not have to pay their fines and are free to walk away!

Was given a litter fine for throwing food on floor at Market Street in Manchester, however I was actually only feeding birds, there were no street signs to say you can not feed birds in this area, (we have since found out however it is an offence to feed birds in Piccadilly Gardens Manchester). We were shocked at the man who fined us, he was intimidating and would not accept our explanations or reason, we had our day ruined by this situation and left Manchester to go home, we contacted a lady called Claire on the telephone number at bottom of the fine, even though it did take a lot of sleepless night and stress with worry, we spoke to Claire every day waiting for video footage to prove my innocents, finally 9 days later, Claire confirmed the fine was revoked and we were no longer liable to pay, the fine was given wrongly, she was everyday, helpful and polite, but at the same time, just doing her job, if I was littering I would have paid without objection, but i know I was only feeding birds, maybe the officers doing this job should look at the situations correctly and fine accordingly, not upset and stress innocent people just being helpful to wildlife, Claire was very helpful to me, even though this should not have happened in first place.

3GS are owned by RedSnapperGroup who have conducted a side line accepting tax payers money for investigating our armed forces for crimes in their line of duty. I am aware of none proved to date. They are not concerned with the environment or litter or law enforcement. They exist only for profit, whether that be to the detriment of honest citizens or brave service personnel.
It is gravely concerning that they may be partnering with police forces for law enforcement. It needs someone more courageous than me that has suffered unjustly at their hands. Shamefully I am not brave enough to take them on, beyond reporting them to fraud online, complaining to the company, the press and Gloucester City Council. All of which amounted to nothing. They seem to be well protected and happy to sport the twitter logo on their website which leads to an account which does not exist. Just another misrepresentation of what they purport to be.
I would gladly support a crowd funding initiative to bring this company and collaborators to account if any legal representative can restore my shattered faith in the justice system.

I am still in shock from today.I have been given a fine of 120£ for feeding what was left of my daughter's sandwich to the pigeons.
Now I wish I would have given them false details.If I wasn't with my 2 small girls (3 and 5) I would have ran away .120£??!!!!!!!Are you f ..ing kidding me?And it's 150£actually but 120£if you pay in 10 days.
I feel so powerless!How can this happened?

If any of these disgusting people stop you and try and charge you for something please refuse to give your details and keep walking. Hand on my heart nothing will happen to you. These clowns do not have authority over you, profit company's do not have authority over you. Keep walking. If every single person these discpicable operatives harras would walk away, no details given, this scam company would quickly dissolve.

They accused me of littering then blocked my way as I tried to leave when I called up to make a complaint the manager was so rude she need to be fired
They should be ashamed of themselves especially as I told them I was unemployed and they said that they don’t care and that I would be prosecuted if I could not pay