3DPrintersBay Reviews 212

It's beautiful. Well designed. I stopped in the middle of a print and didn't retract thr filament. Two screws to remove the fan housing. Two vertical screws on top revealed a clog in the chamber leading to the nozzle. The four holes for the screws lined up perfectly for reassembly. The test print was very smooth. The printer looked nothing like the beta units tested on youtube.The leveling they whined about was fixed and was very easy to do. I'm happy so far.

I'm really happy with this printer. It's my 3rd 3D printer. Had an M3D Cube and an Anycubic i3 prior to buying this one. Easy to assemble what needed assembling and bed leveling was nice and easy. Been printing with it for about a week now and can find no real faults with it. Good deal at a good price!

My first printer and I love it! Took a bit to get the first print right, but was able to get it down. Amazing detail and product!

Worst 3d printer seller by far

If there was an option for no stars, I would chose that. Extremely unresponsive seller. Started a case through PayPal and still no response. Now it's escalated to a claim.
Just to give some insight. I ordered a $600 large scale 3dprinter. Still not even showing processing after almost a month. Only thing shown is something along the lines of "order received".

UPDATE: they continue and continue to say they sent a refund. Nothing at all. Nothing showing on their site, PayPal or my bank account. Had to open a dispute on PayPal as leverage. This is by far the worst experience I've had with a 3D printer seller or any seller to be exact.

All other reviews are most likely fake considering this is actually a Chinese company. Take my advice and avoid this site at all costs.

Good service, delivered on time with no damage to box or printer

Exactly as promised. Unfortunately main switch is broken, but it’s not their issue. It’s Anycunics quality control.

Setup was quick and I was printing in no time. So far I am pretty happy with it. In four months, the printer has been print 1150 hours, with a longest print of 102 hours straight without issues. Am actually thinking about getting a second one. I am extremely satisfied with my purchase at 3dprintersbay

Honestly, this is the 3rd unit I've bought from them and and cant' say one bad word about this printer & support. Easy setup and quality results!! One of best buys I'd say

The Package was peferct guarded of the espuma. The Printer get fast to build but should take your time for the Build, to do it correct. After the first Calibration i printed without Problems. I really like the filament change feature! Creality livered with the Ender 3 an awesome Printer for this Price. I think i oder a second one, at 3dprintersbay. Perfect service to an unbeatable Price.
Great thank you!

I received my printer promptly and as advertised.No problems, no complaints. My first 3d printer and set up was a breeze. Thank you

After all ended well, a quick resume.
3DPrintersbay does not sell directly the printers. Is a platform for vendors.
When you open a ticket, you talk directly with the vendor, not 3DPrinterbay.
3DPrintersbay offer great support and advice thru this platform.
--------------------------
Purchased a printer on 27th of July.
Received a tracking number on 30th July.
But days after, on 2th of August, contacted customer support because the tracking still showed “does not exists” when checked, thinking, that there will be some mistake.

CS time response was superb the first time, but answering things I already know, and giving wrong info (wrong local shipping partner phone and url).

I posted my response pointing out that the local shipping partner does not recognized the tracking number supplied when contacted by phone. After that, no more contact from CS.

9 days after my purchase still does not know when or if I will receipt my printer.

Update: 06 august 2018
Due to lack of response on sellers behalf, I had no choice but open a Paypal dispute as instructed.

Update: 06 august 2018
Vendor offer this response:
“After confirmed with our EU Warehouse about this issue, They asked us to wait for 2 to 3 days for data reflection. Surely this is the right tracking number. It will update and show movements as per the wait time(cooling period) mentioned today by them. It was an issue with shipping carrier portal”
If you ask me, they ship (if shipped) today.

Update 08 August 2018
Printer received successfully

I bought this 3d printer a few weeks ago and so far I'm really happy with how well this 3d printer can produce. I'm happy with the service, delivery and the 3d printer itself so I would recommend buy one from here.

This is my second 3D printer. The features of this printer are great for the price. Many small printers do not have a heated bed which limits the materials that can be used. The small size and heated bed and the price were what led me to choose the Ender 2. At only $175, the risk was pretty low. It was very easy to assemble and I chose to add a separate part cooling fan while assembling. Most of the parts I create fit this 150mm x 150 mm build platform so it is an ideal addition to my small but growing collection. I have printed PLA, ABS and PETG so far, all with good results. I will probably purchase a second Ender 2 and set it up with a smaller nozzle for finer detail parts. 3D Printers Bay provided the best price/shipping cost that I could find and the delivery time was about 1 week. My only complaint was the lack of firmware source code available from Creality. This does not reflect negatively on 3D Printers Bay as it is not under their control. Eventually firmware has been released by Creality over the time.

I got the anycubic kossel upgraded pulley version and it came in in a week which was amazing. It came greatly packaged and it wasnt super hard to put together. It has gave me great prints with alittle tuning in but I will be using this a lot for the years to come.

My tornado was printing right out of box pla, petg and tpu so far working on enclosure right now to do some abs. Had mine in 4 days. Extremely satisfied. Recommended store

Came well shipped and it was fast considering it was a pre order. Recommend

Excellent customer service , great product and good price.... will definitely deal with this company again !

Purchased Anycubic Kossel Linear Plus with linear rails and absolutely love it. The prints that it produces for the price are pretty hard to beat
Got it delivered so quick. Thanks 3dprintersbay

This company is a scam!!!
I have had nothing but problems getting in touch with this company. They sent me a dead on arrival printer. I created a support ticket and called them well over 50 times across several days. I did not receive an answer on the phone or a response email. I created a review with my facebook login and it was flagged for being posted anonymously. They also wrote me an email asking me to remove it in order to get service. I told them I would remove it once it is fixed. They said this:
"It becomes routine happening for us for seller fault
This time we don’t want to be like that
I can help you get the needed parts. I was told now not to proceed as the comment on trustpilot pretty harsh
Best Regards,
Kevin
Sales & Operations Head/CSR SCM Head
3D Printers Bay"

They since have said they would back it now that I called them out on it, but I trust this about as far as I can throw the dead 3d printer I purchased, which is not very far. I did some digging around online and there are several circumstances similar to mine across several websites. The company always seems to have an excuse for this. If I were you I would go elsewhere with my business. I will update this post if I get my printer fixed or if my bank refunds the money, whichever happens first as these items are too expensive to deal with any kind of issue like this.

Good support and packing, everything went well